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Omni Downtown Austin hotels in Austin, Texas

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Omni Austin Hotel - Austin Hotels
Rating: 4.0 Stars
$199
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Omni Austin Hotel

700 San Jacinto Blvd, Austin 78701 - Map
 
 
"Excellent staff"
We booked a 2 night trip to Austin and decided on the Omni because of its central location. The hotel looked nice and the comfort level was rated as 4+ stars. Upon our arrival, they informed us that due to flood damage, no room was available for us because the hotel was full booked. Accidents can happen, so I prefer to rate their reaction to the event rather than the unusual event itself: The manager was very professional, and due to the unavailability of a room for the night, they put us in a nearby similar class hotel, waiving that night's room charge. Moreover, due to the inconvenience of our having to move hotels twice -- a room at the Omni became available the next day -- the rooms coordinator gave us a free of charge upgrade to an executive suite (complete with refreshments and a handwritten apology note) for the second night of our stay. They really went above and beyond for us - we were very pleased. Again, the experience was extremely positive and we felt extremely well treated. Congrats and thank you to all the staff of the Austin Omni!
Traveller from Newport Beach, CA
Located in the middle of downtown, this Austin hotel is one block from the 6th Street entertainment district, 5 blocks from …More

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    Pocket Guide: Austin Downtown Austin Omni Hotels

    Downtown Austin’s attractions include The University of Texas at Austin and the Texas State Capitol. Austin also lays claim to another capital: live music. Bars and clubs pack a half-mile stretch of Sixth Street. The gay-friendly Warehouse District is another nightlife hub, as is the SoCo District south of Lady Bird Lake. On summer nights, 1.5 million bats emerge from the Congress Avenue bridge.

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