Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
82% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Midland Ont Canada

very nice hotel within the downtown core

Posted Aug 22, 2014
Pros: the size and the location plus the staff.
Cons: possibly donuts or toast in the morning to go along with the coffee.
we found this hotel was closer to the downtown shopping area than some of the higher priced hotels. it was within walking distance of the 5th ave. mall and all of the attractions in the area. the staff at the hotel were very helpful and courteous whenever we asked for any information.
3 out of 5
for Everyone
by A verified traveler from melbourne australia

Adequate for all our requirements

Posted Aug 21, 2014
Pros: Coffee and hot water available constantly.
We spent 3 nights here before joining our bus trip around Alaska. Our room was large enough but in need of an overall. It was clean and comfortable. The coffee and hot water which were available day and night down near the lobby were a bonus and very convenient. We were able to walk to downtown which was about 6 blocks away.
3 out of 5
by A verified traveler from Tennessee

The hotel was adequate for a brief stay.

Posted Aug 19, 2014
Pros: Location in downtown
Cons: They provide a smoking area down in their parking lot, but windows on the floor directly above we're open for ventilation and the cigarette smoke was
Location: You can walk to most of the downtown shops and attractions.
The room was clean, but was quite small and was very crowded with furniture items. They do not provide breakfast, and did not offer any good suggestions as to nearby cafes where it could be obtained. Parking was limited, and we parked in an alley out behind the building. The place was "adequate", but I would not choose it for a return visit.
2 out of 5
by A verified traveler from CO

hotel room had a very unpleasant odor...stale

Posted Aug 18, 2014
Pros: Hotel manager worked with us on a screwed up reservation
Cons: smell
Location: difficult to find....
unpleasant odor....had to haul 3 suitcases up 3 flights of stairs....
4 out of 5
for Everyone
by A verified traveler from UK

Convenient, but noisy location

Posted Aug 18, 2014
Pros: Convenient location Shuttle bus Comfortable bed
Cons: Better sound-proofing! Perhaps the windows need updating...
Location: Close to the Anchorage museum, which is certainly worth visiting Also close to the downtown shopping area for those who may be interested in that
Hotel is situated close to downtown Anchorage, which is convenient. The free shuttle bus to and from the aiport was ideal. The room was comfortable, and had the added bonus of a microwave and fridge. The only problem was that the room was very hot and opening the window meant it was unbearably loud from the large amount of traffic on the busy road outside (at all hours of the day and night!). Even with the window closed, the room was still noisy, especially with the heater/air con device turned on too. Breakfast was not at the hotel itself, but the cafe we were given vouchers to use at was very close and provided a decent breakfast.
3 out of 5
for Everyone
by A verified traveler from Huntsville, AL

Just OK - nothing wrong with it.

Posted Aug 14, 2014
This hotel was just OK - nothing wrong with it, but not really very nice, either. I didn't spend a whole lot of time in the room (it's in Alaska, after all). The room was fine for sleeping, the beds appeared to be clean and the towels were fresh. there seemed to be an awful lot of what appeared to be locals or local transients that spent a lot of time in the outdoor courtyard area / parking lot smoking. Since it was nice weather while I was there, the common area windows of the hotel were left open, and the smoke just drifted on in. Not too happy about that.
4 out of 5
for Everyone
by A verified traveler from Houston, TX

downtown hotel in Anchorage, free shuttle

Posted Aug 13, 2014
Pros: convenient location, free shuttle, free breakfast.
Cons: staff courtesy
Convenient hotel in downtown Anchorage, with comfy lobby couches, microwave and refrigerator in room, free shuttle from/to airport or train station, and free delicious breakfast provided by the restaurant in front of the hotel. It was owned by a different chain before. The staff was a little rude, the room was not super-clean, but overall I was satisfied with this hotel.
4 out of 5
for Everyone
by A verified traveler from Boynton Beach, FL

Nice downtown hotel

Posted Aug 10, 2014
Pros: Open 24/7 and airport shuttle.
Location: Wasn't able to do anything because I was in Alaska for a specific reason but they did have a book about the hotel and services and things to do.
I recommend this hotel. I was only there for 1 night but I arrived at 12:43am at the airport and the hotel had a shuttle to pick me up and someone at the front desk 24/7 which is what I needed.
3 out of 5
for Everyone
by A verified traveler from seattle

Shuttle drivers were very nice

Posted Aug 7, 2014
They helped us a lot in getting to the places very kind shuttle drivers but the lady at the front desk was not happy all the time. She was not smiling in the first place and just mad in answering our inquiry. Makes us feel very uncomrtable and nervous. Good for the price in this season but please be prepared for the poor service of front desk.
3 out of 5
for Everyone
by A verified traveler from North Dakota

Met our needs.

Posted Aug 7, 2014
Pros: Price in compared to others in Anchorage.
Cons: Parking - no other options in its current setting.
Location: Drove to busy 4th Avenue area rather than walk. Close enough to walk, but wasn't comfortable walking in the area the hotel was located.
Clean and comfortable enough. Parking not ideal. Glad we were able to stay in the hotel area and not the rooms with doors to the outside.