Ratings based on 411 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Northern Ireland

City break

Posted Sep 29, 2014
Clean room, great shower. Staff all very friendly and helpful. Great location for the Cathaderal quarter. Perhaps a little pricey, but overall good
4 out of 5
Recommended
for Everyone
by A verified traveler from kilmarnock

Good hotel

Posted Sep 29, 2014
Good location to explore Belfast. Would recommend this hotel. Didn't use hotel restaurant but bar area was nice and relaxing for a drink before bed! Bedrooms are good size, comfy bed, bathroom quite small but adequate. Only negative - why are there only 6 coat hangers??
4 out of 5
Recommended
for Everyone
by A verified traveler

Very central

Posted Sep 28, 2014
Hotel was very pleasant and very clean good value for money only downside reception staff not at all welcoming
5 out of 5
Recommended
for Everyone
by A verified traveler from KILDARE IRELAND

Ideal bliss

Posted Sep 25, 2014
Pros: Once I had found it I loved the location,Cleaniness,brightness.
Cons: Signs for where the hotel actually is, also the menu is a bit restrictive or maybe I am just a fussy eater
Location: WATERFRONT & ODESSEY CLOSE BY, THE TITANIC ALSO VERY EASY ACCESS TO ALL SHOPPING LOOK OUT FOR THE ALBERT CLOCK AND IT WILL ALWAYS LEAD YOU HOME.
Was attending a concert in The Waterfront theatre stayed overnight here the room was bliss from the moment we entered .Clean bright & airy I am fed up staying in hotels that you melt with the heat this hotel had the perfect balance for me ,everything crisp & fresh.
3 out of 5
by A verified traveler from Alberta, Canada

Cleaning staff not good!

Posted Sep 18, 2014
Pros: Front desk staff and the restaurant staff are excellent. Keep up the good work front desk! Kudos to Connor! The location is great!
Cons: Improve your housekeeping department and train that man to focus on cleaning instead on his cell phone.
Location: Location was the best, its near everywhere and mostly in all the attractions.
I had booked Ramada Hotel in Belfast because Ramada had a name and reputable hotel establishment in States and Canada. We stayed for 4 nights and front desk staff was great & helpful. So the next day we expect our room would get clean. We were out the whole morning and came back the room wasn't clean again. So I saw a man staff talking in his cell phone while supposed to be cleaning the other rooms and requested nicely to clean our room since it hasn't been clean for 2 days already. After our tour we finally wanted to rest and hoping to see our room clean before eating dinner that night. Oh yes, it was cleaned but the man who cleaned the room left the collected garbage on top or our desk plus the garbage can also on top of the desk. Maybe he forgot to come back for it. So I called front desk and advice them of the garbage being left on the desk with the garbage can left on top of the desk. We went to dinner that night and we came back it was still on the desk. I went down to complain again to the front desk talked to another person named Connor. I asked him how long does it take to take a garbage of our room and told him about the situation. He emailed housekeeping about my complained and in few min. the garbage was picked up. Thank you Connor for your fast response and delivery. That shows there something wrong with housekeeping staff and needs to be investigated. Connor you made our stay much better, all my request you made it happen with fast turnaround
4 out of 5
Recommended
for Everyone
by A verified traveler from yorkshire

Great location

Posted Sep 9, 2014
Pros: Location
Cons: Room service ... Tea coffee etc was not refreshed
Location: Only 10 mins by taxi from Belfast City Airport. Very easy transfer for less than £10. From the hotel you can easily walk around all the main sights.
It was a very busy weekend in Belfast due to two major events. Staff were friendly and helpful and the location was great. The cathedral quarter has some lovely bars and restaurants, with cobbled streets and wall murals.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel in good location

Posted Sep 8, 2014
pleasant over night stay here. good location. staff very nice and friendly. food was excellent. room was a little too warm during night.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Very nice hotel in a good area

Posted Sep 6, 2014
A nice clean hotel . Large room. Very helpful staff. Great location in heart of Belfast near shopping.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Met my expectations, would stay there again

Posted Sep 3, 2014
Pros: Location is great, in the cathedral quarter
Cons: There were not many extra services available like food after 10pm
No frills but nice and clean and good value. I had expected this out of my stay here and I was very satisfied. Would stay here again happily. Breakfast was a little expensive if you wanted it in the morning but was very comprehensive and qood quality.
3 out of 5
by A verified traveler from ty

Noisy hotel

Posted Aug 31, 2014
Nice rooms. Very noisy from 7am on a Saturday morning!!! Cleaner kept knocking door an hour BEFORE checkout time