Ramada Encore Belfast City Centre

good location, clean tidy rooms, bar good restaurant food fine, reception very busy checking in

Did'nt like the hassle of being moved hotels, only stayed for two nights.

I was booked in for three weeks over the Christmas and New Year period. I found the hotel to be modern, comfortable and well appointed. It was also well situated close to the City Centre and many restaurants and cafes. The staff were extremely helpful and friendly. My room overlooked the courtyard so it was very quiet.

Upon arrival the staff were very friendly and helpful and allowed us to check into our room earlier than 3pm. We discovered on the first night that we seemed to be along a corridor of young 'party goers'. There was a lot of door banging and chatting heard from other rooms as if they were in our room. We got over it and braced ourselves for the next night. Our second night was New Years Eve so we did expect a lot of noise but we didn't expect to hear at 3 in the morning an argument from a couple in a room across the corridor, then the big group of people came back and decided to play loud music in a room adjacent to ours. You could hear them up the corridor and also there were so many doors getting banged which you could hear so clearly. If i wanted to stay in a youth hostel i would have done. After decideing enough was enough, we rang down to the reception. The receptionist was very quick to deal with our complaint and we could then hear him tell the group of people to stop the music and go to their own rooms. Apart from that, the staff were great, the room was clean and everything else was good.

This hotel is near the Cathedral Quarter an outstanding spot for nice restaurants and pubs/clubs in the city centre. Unfortunately there are no facilities for free parking - road parking fees apply between 8:00 - 18:00. There is a multi-story car park conveniently located at the back of the hotel. The room service cost was high £7.50 which cost more than the bar meal offered at the restaurant, so room service was a no no for me. The continental and English breakfast was £10 pp again was disappointing in terms of content, look, choice and quality, would not recommend it - just outside the hotel there are nice cafes. If you want your room cleaned after 12:00 (if you had a late night and wish a longer sleep in the morning) you might have to wait for next day. Overall, location is good, facilities are good, service was average, food was poor factors which make the price of this hotel too expensive for what you get!

My wife and I had booked this for a night out in Belfast with friends. When we checked in we were given very little information about the hotel or the room and the information that they had on record was all wrong even though we had booked it all online. The room when we got to it was freezing cold, very basic with the smallest bathroom I have ever seen and wooden floors in the room. The room for two people had just two towels and two single pillows not much thicker than a sheet of paper. We got ready and headed out for he night. On our way out I asked could be get some extra pillows and towels to the room. On our return the pillows were left outside the bedroom door and no extra towels provided. The next morning and during the night we could hear the full conversation and going on off all the first staying in the not rooms. The walls and very thin with very little in the way of sound proofing. One final point at approx 11:30 on the morning of the checkout we had a call from reception. The staff member exact words were "are you checking out today" to which I replyed of course, we will be down for 12. She then informed us that checkout was 11am. On checkout I told that women on the desk that if we had been informed of the checkout time then would have been down before 11. Her response was a shrug of the shoulders and ok. The hotel needs to improve before I would ever stay again or recommend to someone else.

Booked the ramada to go see titanic museam and to do some christmas shopping excellent hotel and staff. would not hesitate in booking again

Booked the ramada to go see titanic museam and to do some christmas shopping excellent hotel and staff. would not hesitate in booking again