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"Staff shows friendly and helpful. Location is very convenience .. a big seafood restaurant behind the hotel .. very close to Imago shopping Mall "

"Wonderful hotel"

"Had a lovely stay, would like to have seen more food options and later bar food service. Activities team were great, reception and waiting staff were not very friendly, expected a higher level of service. "

"Comfortable stay"

"My stay at this hotel was rejuvenating. The soothing sound of the sea, the breathtaking natural surroundings, and the courteous staff all contributed to a delightful experience."

"We ended up having to stay in Pangkalan Bun unexpectedly when our flight was cancelled. We booked this hotel at the last minute. The staff were very nice and the facilities good. My only complaint would be that it is a fairly long walk to get to the main part of town where the “sites” are. A short drive, so if you prefer that, the location is fine, but if you like to walk, pick something a little closer to the water. "

"The breakfast is fantastic best in Balikpapan for westener or asian. Dont have any negative comments."

"Fantastic location and such helpful friendly staff"

"I believe this hotel is nearly perfect. If I may offer a suggestion, perhaps the parking lot could be enhanced to reflect a more artistic flair."

"I've stayed here several times now over the last 30 years. There are better hotels around for sure but The Grand Margherita is consistently a good standard. Try and get one of the newer refurbished rooms, my last stay was in one of the older rooms (8th floor) and it's sadly in need of some TLC. Still adequate but could do with updating"