Super 8 Fort Mitchell / Cinci OH Downtown

one of the lights fixtures were broke above the mirror. the bed lowered some when sat on it-loud noise. it was a smoking room, but wasn't air out at all. the toliet had cigarette burns on it.

I was greeted with a smile and the lady at the desk was very friendly. She talked as if we'd been friends forever-gave some insight on things to do and was knowledgeable about the area. The room was humid when we arrived but quickly cooled down. It wasn't the "Hilton" but it was just a place for my husband and I to rest up, so it served it's purpose. It's right by the highway, so it's very loud, but can easily be drowned out by the air conditioner and television. Will stay again if in the area.

First impression with the staff was "snooty." Some were better than others. We had spent a long day at Kings Island the day before & got to our room after midnight so our last morning we actually slept in. Although I had our "Do Not Disturb" tag on our door, by 8:30ish, housekeeping was outside our window talking on their cell phone so loudly it woke me up and continued for apprx 10 min or longer and I was unable to get back to sleep. Although it's a Super 8...it's not so super. The bed, coffee pot, fridge was clean but the carpets...not so much. Out of the 5 lamps either mounted to the wall or sitting on furniture only 2 were usable. 3 were unplugged & were no where near an outlet. The 3 which were unplugged were the ones on each side of the bed & on the desk. To me, these are the ones that should be usable. There were no outlets near the bed so the alarm clock was across the room. To charge my phone (my alarm clock) I had to unplug the microwave which was plugged into an extension cord & move the extension cord across the room. Even with the cord & my charger's cord my phone barely made it to the night stand. Yes, most of my complaints are about conveniences but when you're away from home those simple things are important.

Located close to Newport Aquarium with lots of places nearby to eat, but poor quality a little scary. The front desk staff was very nice, housekeeping staff not so much.

I have stayed at quite a few hotels and this was the worst. The rooms were filthy, beds were uncomfortable, the staff didn't deal with a complaint about the broken air conditioning. The only place that I have ever stayed in that was as bad as this place was in a flop house in Philadelphia.

Staff was rude to my guest and I for the majority of our stay and treated us with little to no respect. Never in my life have I experienced this at a hotel.

The young lady Felecia I had contact with was very prompt and friendly I recommend this place

The main reason we picked this hotel was because it said it had an indoor pool. A covered pool is not an indoor pool we could not swim so we cut our vacation short and came on home.

The hotel itself is nice and clean. The staff was nice. The bed was like sleeping on the floor. Hard as a rock. Other than that, okay.

Hour check in is rediculous!! Took for ever!!! Let's say we are never going back to this one again. Very disappointed