The staff was professional and friendly but the hotel is over rated. The building itself is over a hundred years old and there was a leak in the bathroom ceiling when I arrived. It was repaired in a timely fashion but disappointing that it went previously unobserved. The room itself was small by North American standards and very expensive for just one week.
Traveller from Winnipeg , Canada
Located in European Quarter, this hotel is within 1 mi (2 km) of Autoworld Museum and European Union Parliament Building …More
not much to say as it was a really short stay (only 2 nights). upon arrival the staff were friendly and efficient. our room was equipped with everything we required and it was just okay... we used the fitness centre which was an additional cost of 10 euros (initially we were told it was for 24 hours, but the following morning they tried to tell us it was a cost per day not per 24 hour period, still they did not charge us again). So glad that we had a very good wifi connection in the room and all over the hotel! the best thing about this hotel is the breakfast - wow it was really lovely! great coffee, such a great variety of bread, lovely fresh fruit and different cheeses. I would stay again just based on the breakfast!
Traveller from London
In the center of Brussels' European quarter, this 8-story hotel is 2 km (about 1 mi) from the historic Grand-Place and about …More
Young staff show their lack of experience in the way they handle situations and it clearly showed. It is not a matter of age but training and some common sense. Many hotels I have stayed in have interns or young staff but they were more flexible in thinking out of the box and a greater sense of real customer service. It is a suggestion they should mix more experienced with less to balance out service. Even at the bar when there was nobody but 2 customers that were asking for a bill, the bartender did not greet or ask me anything but continued to chat with them which I thought was inattentive and at worse plain rude; didn't feel like paying for overpriced cocktails at that moment.
My bed was hard, it hurt my back. The fridge did not work and ruined pretty much everything I had bought in the market. However, the day I was leaving and I mentioned this, a very nice Sergio compensated me with an offer from the hotel cafe;he made up in a few minutes a very good reflection and last impression of staff so cheers to him.
Traveller from Miami
Located in European Quarter, this hotel is within a 10-minute walk of Albert Borschette Conference Centre and European Union …More
The hotel is well-appointed and well located, especially for the European Union buildings. Rooms are well done (though the mattress was much too soft -- old?). The staff is welcoming, friendly, helpful. The biggest downside was 30 Euro per person for buffet breakfast -- at least 50% more than is justified. The garage is small and with an entrance too small for all but the tiniest car -- major risk of damage. So park somewhere else.
Traveller from Washington, DC
Located in central Brussels, the Stanhope Hotel is 3 blocks from the European Parliament, Royal Palace, and the Parc du …More
Excellent location for European Parliament and other city centre meeting points. Breakfast too expensive at Euros 30 but plenty of other places to eat nearby. Otherwise very good value if you can get a discounted rate. Bed very comfortable but I'd like to be able to open the bedroom window. Spacious bathroom and nice to have slippers and dressing gown.
Traveller from London
This modern hotel, situated in the EU quarters/central district around Parc Leopold, is 200 metres from Place de Luxembourg …More
Home to most of the institutions of the European Union, the European Quarter’s gleaming glass and steel buildings add an air of sleek modernity to the affluent suburbs east of the Palais Royal. The main landmarks are the EU Council and Berlaymont buildings, and the European Parliament. The stately Cinquantenaire and Léopold parks contain several museums. Square Ambiorix is home to the fine Art Nouveau building, Maison St-Cyr.