Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from kent


Posted Aug 19, 2014
Beautiful hotel, good location, food great,we had a lovely holiday.
5 out of 5
for Couples
by Stan the man from Bournemouth

Oasis of calm & tranquility in busy Del Ingles

Posted Jan 28, 2014
Pros: Was all very good
Cons: More information on arrival & a sign in form in English rather than German
Location: Nice location for walking along the beach/promenade in either direction
Loved the hotel, grounds & food. The hotel staff were very freindly & helpful although most had a better grasp of German than English due to the large number of German guests. (had a very amusing interaction with a waitress at the pool bar where she continued to ask me questions & respond to me in German even though I was using a combination of my English & weak Spanish) .... My wife even said that I gave up & responded in even poorer German in the end! The rooms were in a good traditional style rather than concrete comstrosities you can get & the gardens were lovely. Coming at the end of our 2 week holiday where we stayed at a number of places in Gran Canaria it was a good place to relax & do very little here before returning to work.
4 out of 5
for Couples
by A Young from Warwickshire

Charming architecture and stunning gardens!

Posted Nov 26, 2013 on Hotels.com
The hotel could do no more to improve our stay. The room was spacious and comfortable, with excellent housekeeping, the staff were polite and cheerful and all the public areas were impeccably clean. We stayed on a half board basis and were delighted with the choice of food available. Breakfast was amazing and throughout our stay we enjoyed something different every night. The food was always fresh, tasty and plentiful. During our November stay, the only room available was a tower room with a 'city view'. However, we were delighted to discover that the view from our seventh floor balcony also took in a side view of the sea and dunes. Inevitably there was some external noise from the traffic and town (you may need ear plugs if you are a light sleeper) but the hotel's location, close to the small bus station, is ideal for exploring and airport transfers and there are useful shopping facilities close by. The location is also superb for walks along the prom and beaches in either direction and we particularly enjoyed relaxing on the more sheltered beaches towards San Agustin. The hotel's pool and tropical garden area was peaceful and pleasant and we always managed to find sun loungers when we wanted them. For us the hotel was ideal for a relaxing, independently booked holiday.
5 out of 5
for Everyone
by Dustin from Hungary

Wonderful Tropical Paradise

Posted Sep 16, 2013
Beautiful and well kept hotel, they claim to have over 1000 species of plants and tress on the grounds! The staff and the rooms were excellent. 50m walk to a nice beach, supermarket and restaurants right outside the hotel. The food at the hotel restaurant was good, we had half board, breakfast and dinner. On only one day out of the six we were there was it a little windy. The hotel has a massive amount of info about things to do in the area. We went scuba diving and it was wonderful. Would definitely stay here again.
5 out of 5
for Everyone
by Ann from Kent, UK

Great hotel to chill out

Posted May 28, 2013
Pros: The room and grounds
Location: Very good location for local shops and beach
Extremely clean, with comfortable room and friendly staff. Lovely grounds and plenty of sunbeds round the pool area. Good entertainment during day and evening. Good choice of food. Very relaxing.
5 out of 5
for Everyone
by Pat from Manchester, UK

The best in Playa del Ingles

Posted Jan 24, 2013
Pros: Hard to say because EVERTHING was spot on.
Cons: Nothing
Location: Excellent !!! close to shops, restuarants, bus station, promenade,beach
Stayed at Hotel Parque Tropical 7th - 21st Januay 2012. This is the best hotel I have stayed at up to now in Playa del Ingles. From the management down to the gardeners , everyone is courteous helpful and a joy to be around.Nothing is too much trouble for them. The rooms are comfy spotlessly clean, lovely furnishngs. The pool area is immaculate as is everywhere else. The choices of food at mealtimes is unbelievable, all beatifully cooked and displayed. Would definitley be staying there again, and have no qualms about recommending it to anyone.A lovely warm welcome awaits you as you arrive. We were met by Jonathan outside the hotel, who took care of our luggage and showed us to reception, and then took our cases to our rom. Juan whm we met later doing the same job as Jonathan was a little treasure.for the whole of our stay and was so helpful.
4 out of 5
for Getaway With Friends
by James

Good, clean basic hotel in good location

Posted Jul 31, 2012 on Hotels.com
Although a little dated, the Parque Tropical is well maintained by a small army of staff. The rooms are large and clean although I found the beds a bit firm for my liking but not overly so. I was also a bit disappointed to have two twin beds instead of a double or queen, particularly since I had specifically asked for this when I booked. However, the hotel grounds, pool area and overall feel of the place is very relaxing and I did enjoy the stay. I was here in late June and although there is no air conditioning in the rooms, you can rent standalone ones through reception from an external company for about 65€ per week. These are limited though so book in advance if you think you'll need one. I didn't, but booked a fan for the week for €15.
3 out of 5
by A verified traveler from Helsinki, Fi

Not bad

Posted Aug 31, 2011 on Hotels.com
The hotel ha s a very nice garden, but the services and the rooms could definitely be better.
5 out of 5
by A verified traveler from Edinburgh

Highly recommended - an oasis.

Posted Jul 6, 2007
Excellent hotel - very accessible and close to all facilities. Ultra clean and well maintained - with beautiful grounds. Excellent restaurant with good choice of good quality food. Particular appeal to those who are looking for a relatively quiet and relaxing base.
5 out of 5
by A verified traveler from Las Vegas

Great Location!

Posted Jul 5, 2007
Great location in Playa del Ingles, the best place to stay in Grand Canaria. 2 minute walk to the beach and plenty of shops and restaraunts. The hotel was clean, the staff was friendly (and spoke english, german, and spanish very well) and the pool area was beautiful. Great vacation spot!