Ratings based on 443 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Palm Springs, CA

Easy Access To Wherever You Want To Go

Posted May 24, 2015
Everything was great except for the missing hair dryer in our room. What's important is it's so convenient to stay in for awhile. We like their delicious sausage and yummy breakfast too. The price is sooooo right for our safe stay here. I truly recommend it.
1 out of 5
by A verified traveler

Unfriendly staff/noisy

Posted May 4, 2015
When we arrived there was no one at the reception desk. We waited a while for someone to come acknowledge that we were there. Check in is at 2:00 p.m. We arrived at 2:30 and the receptionist did not know what rooms were clean/ready for rent. She went looking for the cleaning staff to determine what rooms were available. Fifteen minutes later, she returned with a list of 4 rooms. I have a service dog (6 lb Maltese). I called ahead of time to make sure there was no problem with me bringing her. When the receptionist saw the dog, she stated that the hotel did not allow pets. I informed her that I had called ahead of time and that my dog was a service dog. I showed her the service dog certifcation. She said that I had to wait for the manager to approve it. The Manager took a long to come to the desk. He finally came and also stated that they did not allow dogs in the hotel. I informed him that my dog was a service dog. He asked to see the certification. I showed it to him and he reluctantly approved our stay. Everytime I walked by the staff, they informed me that dogs were not allowed in the hotel. My dog was wearing her service dog vest all the time and she was in my arms (not walking on a leash). It made my stay very un-welcoming. I will not stay at a Holiday Inn Express again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle,Wa

Posted Apr 15, 2015
Wish there was a hot tub to relax after a stressful day.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Utah

Vacate

Posted Apr 7, 2015
Over all an ok experience for the price. Staff was friendly. Room was clean and bed was comfortable. Wifi is horrible! Dirty towels all over in hall ways. I stayed only one night, I would maybe stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Family Visit

Posted Apr 2, 2015
Pros: Location was good
Staff was excellent, plenty of delicious breakfast food choices, rooms were clean, and beds were comfortable.
3 out of 5
by A verified traveler

Convenient to a few restaurants

Posted Mar 25, 2015
Cons: Rooms are a bit dark.
Budget friendly hotel . Breakfast could be better.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good business/casual travel

Posted Mar 3, 2015 
Overall this is a comfy and clean hotel. The staff was friendly, and the breakfast wasn't too bad for hotel food.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Clean, modern, comfortable. Staff friendly and professional. What you want from this level hotel. Met all my expectations.
4 out of 5
Recommended
for Families
by Sylviafrom Reseda

lake elsinore

Posted Feb 21, 2015 
The hotel was nice enough for a quick stop over to visit family. only one issue on the morning of check out maintenance was being performed on the lighting. The corridor was blocked of by multiple ladders and equipment. In addition all lights were turned off very dark passage. Potential for disaster.
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Feb 17, 2015