The Palms Casino Resort Reviews

Just better than the worst only; don't expect too much.

Had a great room, but the staff was very rude, unhelpful and very unfriendly.

Top notch, too bad it's not on the strip but who needs the strip when you stay here! The staff was incredible but the only complaints I have are the long waits at the 24/7 cafe which is never that busy. Someone needs to have better management there or retrain the staff. Also for being a guest and paying so much in room charges, you'd think the hotel would be generous on the night club fees. We were a group of 4 girls and paid $20 each since it was after 12am and we were there for an hour before they decided to close. I think the club entrance should be free to guest, it is at Cesar's Palace which is where I normally stay. Other than that, I had a great time! Thank you to the bartender at the pool, Stifler :)

We were impressed with how nice this hotel was for the price. Would definitely stay here again.

I really enjoyed my stay at the Palms. I was upgraded to the premier room on the 50th floor which had a amazing view of the strip . The room was very pleasing and comfortable . Casino was a little laid back and small ,not to crowded like a casino on the strip. The only problem was that it's off the strip . They offer a free shuttle to Caesars place from like 11am to 8 pm. The Palms has a couple of bars and clubs but I was to busy with other activities to check them out. All in all I had a great stay and will return to the Palms.

Overall a good trip. When we arrives at the hotel around 8:30pm after a long day of flying, they told us our room wasn't ready and she didn't know when it would be. She didn't offer to do anything, or give an estimate on when it would be done. We were stuck in the lobby with our luggage. Then after 45 minutes of stairring at the front desk lady, she said she found us a room. Other than that, hotel was nice.

Fun place, good action, young, relaxing , close to strip

clean, nice place to stay just a little off the main hustle and bustle of the strip.

Nice hotel but too smoky. The staff are not helpful. They tend to be defensive when you ask a question. I had to wait for almost two hours to get to my hotel room because it was being cleaned. The housekeeping staff mostly were nice but there was one who was rude. Overall, it wasn't a good experience. The staff need training on good customer service skills!!!!

Very good experience at the Palms Staff was excellent lots to do The pools were a lot of fun