The Palms Casino Resort Reviews

For it being my first time and not actually knowing where to go in vegas. The hotel made me feel great, with the ghost bar for the nights and the casino for the day. It was nice

Although it wasn't directly on the strip, it was still a very nice hotel. The casino, staff, and room was great and very helpful. We didnt like the transport to and from the strip because the shuttle starts at 11am and ends at 8pm, so you would have to take a taxi or go to surrounding hotels for their shuttle hours...We loved it and would stay at this hotel again.

Great hotel with very elaborate luxury suites! It's definitely quiet and clean and away from all the craziness of the strip which we needed since we had our little kids with us.

the overall experience was very good, I liked the fact that you could not smell the cigarette smoke or see very much. The employees were very helpful and friendly for the most part.

Friendly staff clean and nice room . Great location . However the Chinese restaurant at the hotel is really bad !

I pay more expensive for superior double queen bed and when we got there the queen bed rooms were sold out. So they have to move us to another room for a day and exchange room the day after. The room was OK, the water run very slow and the bathtub drain were clogged.

We use to come here all the time and loved it. This time it was like they are going out of business. The clubs weren't open, the restaurants weren't open, and the casinos was way over tight. We really wished we stayed elsewhere

Our room was "upgraded". We were supposed to stay in the Fantasy Tower, but were given a room in the newer Ivory Tower. There were stains on the carpet, peeling wallpaper, and the bathroom didn't appear clean at all. The shower clogged up after one use and maintenance had to come fix it. They were there in five minutes, so that was good. Luckily, we didn't have any more issues with the shower. The location is good, not too far from the strip. We were very disappointed that their free shuttle to the strip only runs until 8:30 pm. There is a lot to do at night in Vegas and that is way too early! If you are a slot player, the casino is average ,kind of small, and doesn't have the variety that other places do. Most of the staff was friendly. The front desk staff was excellent. The waitresses, not so much. Most of them appeared too busy, when there was barely anyone in there to wait on in the first place. They really need some customer service training. Or maybe they just don't like tips? Overall, our stay was okay. Probably won't stay again unless the room is free!

High quality rooms and service. Since the hotel is located slightly off the strip one can enjoy beautiful views of the Las Vegas skyline, especially from the higher floors. If you rent a car, the strip is easily accessible - parking is free at all Vegas casinos. The advertised free shuttle to the strip runs once every 30 minutes and takes only 15 passengers. On every rid there are people who don't make the cut.

to use atm machine $17 fees??? you get coins when you cash you ticket and to exchange for a bill you need to pay??? what is this.when you book they do not said the true about amenities