Ratings based on 3,498 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Affordable hip hotel close to The Strip

Posted Sep 29, 2014
Pros: The price and decor
My girlfriends and I decided to go to Vegas the same weekend as the UFC fight (Mayweather v. Maidana). All of the hotels on the strip were pretty pricey that weekend so we booked Palms. Palms was affordable and the room was comfortable and clean - love the decor, too! The hotel staff provided great service; they were friendly and helpful. We'd definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2014
Great value and comfortable accommodations as long as you don't mind being off of The Strip.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2014
Pros: The people were really friendly and always saying, "Hello"
Cons: The gift store really had nothing in there as far as gifts to buy.
From check-in to checking out, everything was good. The only issues were a dripping shower head and a TV that started getting a dark screen every now and then.
1 out of 5
by A verified traveler

Posted Sep 20, 2014
Not enjoyed the service. The bathroom flooded so we had to change rooms, the ice machine did not work, the air condition made a lloud noise, u cant open a window to breathe freash air in the 25 floor, and ni designated area to smoke on any floor...
4 out of 5
Recommended
for Everyone
by A verified traveler from tampa, fl.

Our long wknd getaway

Posted Sep 20, 2014
Pros: The staff made our stay enjoyable. Especially,shae at the front desk. Our first room smelled terrible, a sewage smell all day. The next day we changed
Wonderful hotel. Great food. Nice things to do and see.
4 out of 5
Recommended
for Everyone
by A verified traveler

Prices are Deceptive

Posted Sep 19, 2014
Pros: The hotel room was large and clean with a great view.
Cons: One more chair for a guest would be nice. There is really nothing to complain about.
Location: The location is great. Very easy to get to because it is not on the strip.
When I arrived at the Palms Casino Resort it was rather difficult to tell where the hotel lobby is for each of the three towers and where the casino entrance and parking lot were. It turns out there is one entrance for everything and parking is easy once you know where to go. Everything about the hotel was great. (I wish I could say the same about the guests next door.) The room pricing is deceptive with the "resort fee" added to the bill. They even highly tax that. I understand this is common practice in Las Vegas and quite despised. Don't touch the mini bar or snack bar. They even tax you on those already outrageous prices which are not included in the resort fee. With the resort fee and taxes (no mini bar) my cost was almost 50% more than the stated room rate. Just prepare yourself for that.
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Posted Sep 19, 2014
Pros: everything including prices and food
Cons: The Chinese restaurant was a disaster, great food, but took 2 hours for entrees to come, entrees missing were brought out after we had finished dinner
Location: n/a
Employees made the stay great. Casino catered to its guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Amazing hotel

Posted Sep 17, 2014
Great room, Great staff, Great hotel, and I enjoyed my stay very much and look forward to coming back again.
1 out of 5
by A verified traveler

Wont stay here again.

Posted Sep 16, 2014
Pros: Nothing was amazing or great about it.
Cons: The staff friendliness. Educate your staff on what they are doing when checking in customers.
Location: Too far from the strip.
Unhappy with hotel staff, she gave us the wrong info at check in about what would be charged to my account. Check in alone took 30 min way too long. They lights in the room were very dim made it harf to get ready. And there was no full body mirror. I will never stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami, FL

Nice hotel. Close to the strip

Posted Sep 15, 2014
The hotel is very nice. Large room. The Buffet is very good and afordable. Very close to the strip, there's a free shuttle that runs from the Palms to the Caesar's Palace