- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most horrible experience ever! Booked on expedia at approx 1:40am, then packed and drove from L.A. to Primm, got there around 7am. Front desk said we checked you out. But I never checked in? I just wanted the room for a couple of hours, check out at noon still. Sorry sir, cannot... Now im on the phone with the "boss" she gives off huge attitude and says same thing and says i have to call before midnight or they cancel. I BOOKED AT 140AM! Heres the thing... the hotel is freakin empty, you already got my money. What us the harm? I call Expedia and they could do nothing for me as well. So i basically paid for a hotel room at Primm but never checked in... Never again Primm sucks!