Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great location - good breakfast, clean rooms

Posted Jul 7, 2014
Pros: Clean rooms, great hot breakfast, ample parking, friendly staff, quiet location, close to food and freeway, reasonably priced
Cons: nothing comes to mind.
Location: food, freeway, shopping
Booked here for a Lacrosse tournament in San Juan Capistrano. Surprised at how nice the hotel was for the price. Clean, spacious rooms. Great complimentary hot breakfast with waffles, scrambled eggs and potatoes. Good location with plenty of restaurants in a one mile range. Quiet room.
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel and is close to everything

Posted Jun 24, 2014
Pros: clean and staff was great
we had a great time and the staff was wonderful we were a little concern because we had small children but everything turned out great.
5 out of 5
Recommended
for Everyone
by John from Sun City West, AZ

Get a Way Trip

Posted Jun 8, 2014
Pros: The breakfast area lady was able to find a special chair for my wife who recently had back surgery
Great location for our family visit; very comfortable beds; and helpful staff
5 out of 5
Recommended
for Everyone
by #CalanaTickets from Northridge

Real relaxing!

Posted May 27, 2014
The whole staff made us feel welcomed! The breakfast was great the room was well maintained.
5 out of 5
Recommended
for Everyone
by Amanda from na

Nice hotel

Posted May 27, 2014
+ mini microwave/fridge provided (another + for the included beer bottle opener!) + decent bathroom + okay channels + comfy bed - wish there was more greenery. esp., around the pool area. - BEWARE of spikes at the bottom of jacuzzi tub/seats. the tub could use a scrub.
5 out of 5
Recommended
for Everyone
by Clarissa from Las Vegas

Great hotel

Posted May 25, 2014
Pros: Rooms had fridge and sink. Great breakfast included in price. Friendly staff. Clean and bright.
Location: Location was a little off the beaten path. Good for those needing a place near Foothill Ranch, Rancho Santa Margarita, Trabuco Canyon or Lake Forest
Was very impressed with the comfort and cleanliness. Highly recommend.
2 out of 5
by Sara from California

Worst Hampton I have ever stayed in.

Posted May 2, 2014
I arrived about 3pm and found the front doors locked. Once let in, was told that the wind kept triggering the automatic doors so they decided to lock them. So it is windy and your guests are locket out to stand in the wind. Awesome. -_- After checking in, we were told to park, come in the front doors because our room was "just around the corner on the first floor." We parked, came to the front, and... LOCKED OUT. The front desk girl left, our keys didn't work to open the door and it is windy! So we knock and knock, a maintenance guy sees us then gets the girl's attention. She let's us in with a giggle and explains the wind thing again. Terrible first impression. Our room was the last room down the hall. So we should have parked on the side. The room was pretty standard. The only thing of note was that the air conditioner was so loud. We went to dinner and came back to the room to see spiders in our room. One quarter sized in the bathroom and one on the wall by the mirror. Tried to go to sleep, but creeped out by the spiders and annoyed with how loud the air conditioner was. The next morning, we start a new day and go to breakfast. Barbara, the dining room lady, was so intense breakfast soon became stressful. She was loud, rushing, and bossy. Overall, poor representation of a brand I have come to trust and seek out.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2014
Cons: There was no CBS channel on the TV! There was a CBS HiDef listed on the channel listing but it was all informercials. VERY DISAPPOINTING.
Nice facilities. Clean room. Quiet hotel. Friendly and helpful staff. Good breakfast. Only down side was no CBS channel on the TV - the CBS HiDef listing was an all infomercial channel. Missed all my favorite shows......that could deter me from coming back.
5 out of 5
Recommended
for Everyone
by Valerie from Mesa, Az

Nice Hotel

Posted Apr 7, 2014
The hotel was very clean, the staff was super friendly. I would recommend this hotel to others!
4 out of 5
Recommended
for Everyone
by Sooty from B

Nice location

Posted Mar 4, 2014
One day, during my stay, my bedroom was not cleaned. However, front desk personnel was able to provide needed supplies.