Ratings based on 1,042 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from oregon

Posted Oct 13, 2014
This place was better then what I was expecting! The staff is great the grounds are clean. I already booked my next stay here!
Comment from Hotel Management
Oct 15, 2014 by Cheryl, Hotel Management
Thanks for the review and happy to hear you are returning to us! Cheryl GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Great location and amazing staff

Posted Oct 12, 2014
Staff was excellent. The shuttle was a definite plus. The staff around the pool were great and very friendly. The hallways to the rooms were dated. The room was clean, beds were comfortable, but the rooms could use a little touching up.
Comment from Hotel Management
Oct 15, 2014 by Cheryl, Hotel Management
Appreicate the feedback. FireSky was built in 1961 and my goal is to keep it maintained and updated. I take your comments to heart and hope you will stay with us in the future. Cheryl GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Firesky Resort and Spa

Posted Oct 10, 2014
Pros: The grounds are lovely, large and relatively quiet. The food is good and the spa is fabulous.
Cons: I really think providing free wifi would be a help for customers. At least provide it at the pool area or in the lobby.
Location: The location is great as there are nice restaurants, shopping and a great area of town. You can walk to several restaurants and to the mall.
Nice hotel and lovely ammenities. All of the hotel staff was extremely kind and courteous. We had everything we needed except for free Wifi which was $12.99 per day. Most hotels offer free Wifi to their guests and I would only say this hotel should perhaps reconsider their position on this one. The spa was fabulous and the services were fabulous. Room service was great and the food was really very good. The pool food and beverage young man provided superior service every day.
Comment from Hotel Management
Oct 15, 2014 by Cheryl, Hotel Management
Thanks for the lovely review. Pelase accept my apology that we did not explain our wifi to you. It is offered complimentary when you choose the option to join our guest loyalty program Kimpton Karma. This also works for any future stays at any Kimpton Hotel. We can also provide a passcode if you do not want to join Karma. Appreciate the kind words regarding the rest of our amenities and service. Cheryl
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Tremendous hotel

Posted Sep 25, 2014
Pros: The rooms are spacious and well kept
Location: The hotel is located in close proximity to the Scottsdale Fashion Mall and entertainment district. Many things are within walking distance.
This is a great hotel with an incredibly friendly and helpful staff. I've stayed here twice during each stay every time I encountered a staff member, they were eager to assist me with anything i needed and always had a smile on their face.
Comment from Hotel Management
Sep 30, 2014 by Cheryl, Hotel Management
Appreciate the kind review and wonderful comments about my team. Thanks for returning to FireSky and I hope you come back soon! Cheryl
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Terrace California

Scottsdale location of resort.

Posted Sep 18, 2014
Pros: Everything except the bathroom.
Location: Great location!
Location great for walking, cooler weather of course, to old town and to the mall. Resort offered many things for children so great for families. Staff exceptional!!!!
Comment from Hotel Management
Sep 23, 2014 by Cheryl, Hotel Management
Wonderful review! Thanks. The cooler weather will be here shortly. Plan another trip back as the rest of the country cools down for winter, we will have plenty of sunshine!
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Romantic and Beautiful

Posted Aug 31, 2014
The staff was amazing, friendly, and very welcoming. The grounds were beautiful and it was very romantic. The beds are comfortable and the rooms very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2014
Pros: Resort feel
Great place! Very nice hotel with everything you need in one place.
3 out of 5
by A verified traveler from Clarkdale, AZ

Pool party?

Posted Aug 28, 2014
Pros: Location. Clean. Staff was friendly and helpful.
Cons: Honestly, I expected a little more from a Kimpton hotel.
Location: Locations is awesome.
Good location in Scottsdale. Clean and decent rooms but we were up against the parking lot (meh). Felt like a bit of a party pad. Not a very relaxing or mellow property. Personally, I like something a bit more quiet.
Comment from Hotel Management
Aug 30, 2014 by Cheryl, Hotel Management
Our pools can get busy on the weekends but we definitely do not promote pool parties. I am sorry if you were not able to relax and I hope you give us another try. Cheryl, GM.
4 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional Staff

Posted Aug 26, 2014
I have never stayed at a Kimpton hotel before but this one has a great location, lovely pools, very clean and comfortable rooms. It is a pet friendly hotel, but I didn't have any issues regarding noise or smell so either the guests were amazing dog owners or the dogs were amazing pets. I did notice that there was smoking on the facility grounds which is unusual, but those areas were by the fire pits, which meant I couldn't really enjoy that ambiance, but did NOT notice smoke which is a major. The best part about this hotel is the staff - which was slim in numbers but over the top in service. I cannot say enough about the level of courtesy and professionalism.
Comment from Hotel Management
Aug 30, 2014 by Cheryl, Hotel Management
I appreciate the review and the kind comments on my amazing staff! Happy to hear you felt their genuine caring service. Cheryl, GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful grounds, lovely desert hotel.

Posted Aug 22, 2014
Pros: Gardens, grounds, spacious rooms.
Cons: Morning coffee.
The room was very spacious and nicely laid out. The grounds were very pretty as the pictures showed. I like a really comfy bed - this was a 7 on a 10 point scale. We liked this smaller hotel which is a different experience than the uber flashy resort hotel experience. We did not get a chance to enjoy the amenities as we would have liked - we were there for business and did not spend much time on the grounds. My only real disappointment is the $22 daily resort fee - why don't they just roll that into the hotel cost up front? It seems misleading, but I know all the other hotels do it too. At least we didn't have to pay for parking. I would also suggest the hotel serve a different coffee brand for morning coffee service - it was pretty weak. All in all, it was a very nice stay and I would return.
Comment from Hotel Management
Aug 30, 2014 by Cheryl, Hotel Management
Thanks for feedback. Next time, you will have to spend some leisure time instead of working so hard! We have so many cool amneities to enjoy. Cheryl, GM