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Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 643 out of 983 reviews
5 - Excellent 65%
Rating 4 - Good. 198 out of 983 reviews
4 - Good 20%
Rating 3 - Okay. 70 out of 983 reviews
3 - Okay 7%
Rating 2 - Poor. 43 out of 983 reviews
2 - Poor 4%
Rating 1 - Terrible. 29 out of 983 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The service is impeccable! However, the property is less to be desired. It looks very dated. We stayed on the 3rd floor and there were a ton of pigeons on our patio, which brought lots of bird poop. The shape of our room was extremely odd and the property was below average for a 5 star hotel. I would not return to this property .
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very friendly staff. Huge, lovely rooms and comfy beds!
Stayed 3 nights in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property.
Stayed 3 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, awesome time. Wish there was filtered water available like ur property in Maui
Stayed 3 nights in Apr 2022