Ratings based on 577 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staycation overnight

Posted Jan 20, 2015
Good overall experience. we were near our venue, good accommodations, friendly staff, clean facility.
3 out of 5
Recommended
for Everyone
by A verified traveler

Cleanliness

Posted Jan 5, 2015
When you find an old used dried up wash cloth in your bathroom Enough said
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hon-Dah, AZ.

Nice hotel close to ASU

Posted Dec 23, 2014
Pros: Close to ASU and the rooms were clean.
Cons: Could add a hot tub by the pool.
Location: ASU and Arizona Mills Mall close by.
Stayed one night, great clean room with nice and friendly staff.
4 out of 5
Recommended
for Families
by A verified travelerfrom Wisconsin

Good hotel near University/transit/airport

Posted Dec 18, 2014
Pros: Location and reasonable cost. Shuttle Service.
Cons: Rooms are starting to show wear.
Location: University, Zoo, Botanical gardens, shopping
Convenient location, above average amenities and service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2014
Superb establishment. Would recommend. See you again soon.
2 out of 5
by A verified travelerfrom Campbell, CA

Disappointing

Posted Nov 21, 2014
Staff was nice and pleasing, breakfast was great, but the room I got on the first floor has lots fo small flies/fruit flies in the bathroom (really don't know where they come from). There were some stains on the pilow covers and the sheets didn't small appealing.
1 out of 5
by A verified travelerfrom Arizona

Hotel Nightmare

Posted Nov 4, 2014
Pros: The breakfast was very good
Cons: Please fix the AC units and get new mattresses
Location: Very close to ASU Stadium
We arrived at the hotel very tired, after a nine hour road trip, the hotel looked nice in the outside, very expensive for the type of room, we always stay at the Four Point Sheraton in Tucson. The beds are always clean and very comfortable. I was very disappointed when I opened the door to our room it was very duty and with a bad smell. I was more disappointed after waking up the next morning with a back ache from a bad mattress, this is one reason we stay at The Four Points because of there comfortable mattresses. The ac unit didn't work, would turn on and off. The room was very hot, you could hear all the noise around even the people using the restroom in the room next door, a lot of noisy people talking very loud in the hallways in the middle of the night. Didn't sleep all night. Not a good Hotel if you want a good night sleep.
4 out of 5
Recommended
by Margaretfrom San Diego

Home away from Home

Posted Oct 24, 2014 on Hotels.com
This was our third stay at Four Points Tempe. It is our home away from home while visiting out son at Barrett/ASU. It is an older hotel, but the personal service provided by the staff makes it feel like a 5 Stat experience. We wouldn't stay anywhere else!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Comfortable hotel across the street from ASU

Posted Oct 23, 2014
We stayed at the Four Points Tempe for ASU Family Weekend. The location was perfect with dorms across the street and everything, including the Football Stadium, within walking distance. The room was clean, beds were comfortable and housekeeping was good. The lobby, pool and outdoor patio were very nice for breakfast and afternoon drinks. It is a bit outdated with some elevator and ice machine outages. The air conditioning unit is quite old and loud, but worked well. The staff were friendly and very helpful. The free shuttle was on time for our airport transportation. The hotel was full for the weekend and did not seem too crowded. We will certainly stay again for a long weekend.
3 out of 5
Recommended
for Business Travelers
by Matsumotofrom Japan

周辺環境は良くなかったですが、ホテル自体はよかったです。

Posted Oct 21, 2014 on Hotels.com
駐車場でホームレスが話しかけてくる、夜中2時に叫んでいる若者がいるなど、滞在期間中は周辺の状況が良くなかったです。 ホテル自体は、リフォームされた跡があり見た目はきれいでした。しかし部屋のドアが開きにくい(又は閉まりにくい)、壁から建築材料と思われる粉が落ちているなど、作りは古い感じでした。とはいえ空港まで送迎もあるし、ホテルに目立ったマイナスポイントはなく、良いホテルでした。