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Quality Inn and Conference Center

2.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in Richmond

Choose dates to view prices

In the heart of the convention center, Quality Inn and Conference Center offers a vibrant hub with continental breakfast, dry cleaning services, and a 24-hour gym. Relax by the indoor pool or challenge friends to billiards while staying connected with in-room WiFi. Take advantage of free self parking and extended parking for added convenience.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard King Non Smoking

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard King Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard 2 Queens Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
5501 National Rd E, Richmond, IN, 47374

What's nearby

  • Old National Road Welcome Center - 2 min walk - 0.1 miles
  • Richmond Mall - 2 min drive - 1.4 miles
  • Hayes Arboretum - 4 min drive - 1.8 miles
  • Earlham College - 15 min drive - 5.5 miles
  • Miami University - 40 min drive - 31.1 miles

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Culver's - ‬4 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬15 min walk

About this property

Quality Inn and Conference Center

Hotel connected to the convention center
Consider a stay at Quality Inn and Conference Center and take advantage of free continental breakfast, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • An indoor pool along with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • RV/bus/truck parking, a ballroom, and a vending machine
  • A reception hall, ATM/banking services, and coffee/tea in the lobby
Room features
All 135 rooms boast comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 40-inch flat-screen TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,740 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

Does Quality Inn and Conference Center have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quality Inn and Conference Center?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Quality Inn and Conference Center on Dec 8, 2025 start from $49.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn and Conference Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Quality Inn and Conference Center?

Check-in start time: 3 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Quality Inn and Conference Center?

Check-out is at 11 AM.

Where is Quality Inn and Conference Center located?

Located in the heart of Richmond, this hotel is within 2 mi (3 km) of Old National Road Welcome Center, Richmond Mall, and Hayes Arboretum. Glenn Miller Park and Rose Garden are also within 3 mi (5 km).

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Reviews

Quality Inn and Conference Center Reviews

6.8

6.8

Cleanliness

5.8

Amenities

7.2

Staff & service

6.4

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 258 out of 1004 reviews
Rating 8 - Good. 236 out of 1004 reviews
Rating 6 - Okay. 215 out of 1004 reviews
Rating 4 - Poor. 146 out of 1004 reviews
Rating 2 - Terrible. 149 out of 1004 reviews

Reviews

10/10 Excellent

Onda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 1 night in Oct 2025

8/10 Good

Thereese

Liked: Amenities
Clean room and quiet stay for one night.
Stayed 1 night in Oct 2025

6/10 Okay

FRANCISCO

Liked: Staff & service
The price is fair for the location.
Stayed 1 night in Oct 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and restaurants. Wonderful shower and nice amenities.
Stayed 1 night in Sep 2025

8/10 Good

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and staff was very friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Jul 2025

2/10 Terrible

Janelle m

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place was absolutely disgusting and smelly. Mold was all over the bathroom and old dirty clothes were left in the bathroom
Stayed 2 nights in Oct 2025

6/10 Okay

Fred

Disliked: Cleanliness, property conditions & facilities
The rooms and hallways need a thorough cleaning and in some cases a coat of paint.
Stayed 1 night in Oct 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Sep 2025

4/10 Poor

connie

Liked: Staff & service
Disliked: Cleanliness
THERE WERE ROACHES IN THE BATHROOM
Stayed 2 nights in Oct 2025

4/10 Poor

Lisa

Disliked: Cleanliness, amenities
Neglected bathroom. No TP on the dispenser. Thread worn mini bath towels. Dirty floor and carpet. Chipped and dirty paint
Stayed 1 night in Nov 2025

10/10 Excellent

Umaru

Liked: Cleanliness
It’s was good
Stayed 1 night in Sep 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is roach infested. Manager refused to give refund when we left the property without staying. Do not stay here!
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Older property but still a nice place to stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Christine

Disliked: Staff & service, property conditions & facilities
You walk in and you’re hit with a strong smell of
Stayed 2 nights in Sep 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities
Staff that check me in was very courteous and quick. Hotel was nice, but you can tell it was a little older and hallways were a little dirty. Room was nice and the beds were super comfortable. Was a good stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Todd

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be shut the amount of black mold
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was quiet and convenient and also it had a pool in it.I didn't like that pool wasn't heated inside
Stayed 3 nights in Aug 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Room door was stuck, had to get hotel staff to open. There was white powder on chair and floor that wasn’t cleaned up.
Stayed 1 night in Sep 2025

2/10 Terrible

Barbara

Liked: Amenities
Disliked: Cleanliness
So dirty you feel unclean while there and after leaving. There’s a sign on the check-in desk declaring $150 would be charged for any indication, or smell, of smoking in the room, for any stains that couldn’t be laundered, for any missing linens, or for any damage to the room. As soon as we exited the elevator onto our floor which was non-smoking, we were knocked over by the smell of cigarette. Immediately upon walking into the room, the bedding had large unsightly stains. It was impossible to tell if it was unwashed or stained. The new bedding brought up by the front desk was the same. There were holes in the bathroom door, severely broken sink basin, and scores of damage done by pets. The only positive I can say here is that the air unit worked and the mattresses had bug covers.
Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Disliked: Property conditions & facilities
Nice bedding. Relatively clean. Facilities need some attention. Had breakfast, stick with packaged or fruit. Coffee machine is terrible. Used in room coffee.
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place
Stayed 3 nights in May 2025

8/10 Good

Verna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern comfort

Family reunion brought us north and we needed a place to stay over on the way home. This hotel was the best I’ve stayed in since the trip began. Hallways were a bit warm but the room was very cool and the beds very comfortable. The bathroom was very clean and modern looking.
Stayed 1 night in Jul 2025

10/10 Excellent

Carey

Liked: Staff & service
Curtainwas falling down in the roomoutside was dirty
Stayed 1 night in Sep 2025