Rose Hall hotels

One of the best hotels I have stayed at. Staff goes above and beyond anything you could ever expect to make sure you are happy. The restaurants are top notch and rooms are superb.

We are a family of 2 adults and 3 children, we visited Montego Bay Jamaica from June 28 to July 4, 2014. We stayed at the RIU Montego Bay the whole week. It is a very nice hotel, with spacious, clean rooms and powerful air-conditioning to beat the Jamaican heat. The all-inclusive includes the mini-bar in the room, and they have rum, whiskey, vodka and gin as well. There is a lot of good food in the restaurants, and quite a few of them too. We are vegetarian, and there was a lot of choice for us. Fresh fruits and greens, very good salads, rice, cooked vegetables, etc. There are a lot of pool activities, beach activities, tennis, entertainment programs at night, etc. Absolutely no need to get bored. And lots of help available to arrange activities outside the resort.

The staff at Half Moon went beyond expectations. We were given a fantastic room with the most beautiful sea view that I have ever had. Even the hairdryer in the room was as good as I have back home, and that is a first. There are plenty of facilities to do at Half Moon and so you would never be bored. The staff were so friendly and went out of their way for us. Examples:- 1. We had returned from a wonderful trip down the Martha Brae and had with us a passion fruit that had dropped into the river and the man who punted us gave it to us. My husband had it in his hand when we arrived back at the Half Moon and went directly to lunch. Teana asked us if we would like them to make a drink out of it. It was also a very good drink. 2. We had a late excursion one evening which cut across Dinner times and we arrived back late and slightly hungry, but we did not want a sit down meal. Renae kindly made us some sandwiches. 3. We also came back one lunch time with a coconut and Daniella offered to cut it so that we could drink out of it. 4. One lunch time I went to take my straw hat off as I was getting hot, and only had to look around for a second as to where to put it, when Everette drew up a chair for me to put it on. The other staff were very helpful as well. Angela our maid was lovely.

Everything was perfect. The room, location within the property, staff, food, service and comfort. It could not possibly have been better in any regard.

This was our ( my brother, boyfriend and I) first visit to Jamaica and had nothing to go with other than reviews. The reviews were mostly positive, so we took our chances. We were met at the reception area by an always smiling Tacia. She checked us in really quickly while we sipped our refreshing beverages. "King Richard" led us to our rooms and courteously showed us all we needed to know about the room amenities. A delicious banana bread was invitingly waiting for us in our room. The grounds were immaculately well kept. The rooms were spacious, very clean, very comfortable and had a beautiful ocean view. We were a little disappointed that we didn't have the king beds we asked for but the queens worked just fine. The food was delicious and the staff were always attentive to all our needs. The small resort was perfect. The staff and guests knew each other and felt like it was one big happy family reunion. Even when we had some technical issues with our laptops, Francois patiently worked on them and ensured that we were sorted out. Not wanting to take a risk driving around, the front desk readily connected us to Howard who was an excellent tour guide and driver to Dunns River, providing interesting history and stories along the way. An absolute must re-visit in the near future!! Highly recommend. What the hotel lacks in beach space and a small pool, it more than compensates for in everything else.

This truly exceeded my expectations. The staff is AMAZING from the front desk to the entertainment staff to housekeeping and even the taxi drivers were very helpful. everyone has such a positive attitude and seem to love their job. I am definitely staying here again.

I stayed at this hotel in July with my husband and two sons, ages 10 and 12 and we were pleasantly surprised by this resort. The food was great with lots of variety, endless tropical fruits and good selections for the vegetarian in the group. The staff were friendly and helpful, there were lifeguards and security everywhere so we felt very safe, the whole place was very clean, there were tons of activities but the staff weren't pushy about getting people involved, kayaks and sailboats are included in the all inclusive and they even have staff to sail the boats for you if you don't know how. The two beaches are pretty small, the family side in particular is small and was crowded when we were there so we went to the adult side where there was plenty of room and shady spots and beach chairs. Our kids loved the waterpark, the teen room and the games outside. This resort seems to attract a really nice group of people and we all enjoyed meeting people from around the world.The rooms are small but the beds are comfortable. We had one small complaint: the resort is out of town and walking off the property is discouraged so you have to take a cab (these are safe and always available at the hotel) or go on an excursion to leave the property.

Great experience. This resort was nice and clean w/ very friendly staff who after the 1st night remembered our names and came and talked to us every day. It was pretty quiet, which was good when we just wanted to relax. If we wanted to get a little more rowdy, we just wandered over to the RIU next door. They had more of a "party pool" with a larger pool bar. The water sports on the property was free and would have been nice and convenient, but every time we went to go out on the water it was too windy (not knocking the resort for that). They had entertaining shows at night (those were also on the resort next door) and also a club behind the show stage, but only on certain nights that was also fun. I sure like most resorts, both RIUs had on site excursion staff if you want to get away from the resort for a few hours or all day. As stated below, I thought the food was good, but my vegan friend didn't have too many options. So if that's your deal, just be aware of that. I think vegetarians would be OK here tho. But for me the breakfast and lunch buffets were good and they had many items to choose from (I came back almost 10 lbs heavier) and the restaurants at night were pretty classy with good food. All in all, I would def recommend to a friend.

I stayed with my Fiance for 4 nights and 5 days. Loved the all inclusive, food, drinks were amazing! the resort was lovely and I didn't want to leave. Felt safe and happy :)

Because we booked at a resort well before airline tickets were available, we found ourselves with a day to spare once we finally got the tickets. We decided to try a night in the Montego Bay area, and Sugarmill seems like a good bet. The accommodation was great and the staff friendly. The room was nice and large and bed extremely comfortable. The pool overlooks the hillside and the Caribbean, and was right outside our room. If you go, don't bother with taxis... use the B&B's driver. You can spend the money you save at a local restaurant (Scotchies is nearby). We will certainly go back, for a few more days next time.