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Hyatt Zilara Rose Hall Adults Only – All Inclusive

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, free cabanas, pool umbrellas

Overview of Hyatt Zilara Rose Hall Adults Only – All Inclusive

Hyatt Zilara Rose Hall Adults Only – All Inclusive

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
Rose Hall Road, Montego Bay, Saint James

Explore the area

  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)13 min drive
  • Popular LocationDead End Beach16 min drive
  • Popular LocationMontego Bay Marine Park19 min drive
  • Popular LocationMontego Bay Cruise Ship Terminal26 min drive

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About this area

Montego Bay

Located in Montego Bay, Hyatt Zilara Rose Hall Adults Only – All Inclusive is in a shopping district and on a private beach. Half Moon Golf Course and Montego Bay Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit AquaSol Theme Park and Montego Bay Marine Park. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as ecotours and ziplining in the area.
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Map

What's nearby

  • Half Moon Golf Course - 1 min walk
  • Three Palms Ocean Course - 5 min walk
  • Dead End Beach - 16 min drive
  • Montego Bay Marine Park - 19 min drive
  • Montego Bay Cruise Ship Terminal - 26 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

Restaurants

  • Sugar Mill — 7 min walk
  • Three Palms — 3 min drive
  • Scotchies — 4 min drive
  • Restaurant & Grill — 4 min drive
  • Tastee — 4 min drive

About this property

Hyatt Zilara Rose Hall Adults Only – All Inclusive

Elegant adults-only property on the beach
Catch some rays on Hyatt Zilara Rose Hall Adults Only – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants. All 234 individually decorated rooms feature free WiFi and pillowtop beds. Guests can enjoy jetted tubs, and other standard amenities include furnished balconies or patios, iPod docks, and 24-hour room service.
Hyatt Zilara Rose Hall Adults Only – All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a private beach, an outdoor tennis court, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/boogie boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 9 restaurants and 1 coffee shop/café
  • 2 swim-up bars, 2 beach bars, 2 poolside bars and 6 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 2 spa tubs
  • Basketball
  • Beach volleyball
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Tennis

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference center (50000 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free rollaway beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower

Entertainment

  • 47-inch flat-screen TV
  • DVD player
  • iPod dock
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Turndown service

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Family friendly
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5 star
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Parking included
Parking included
Guest rating 4.5+
Guest rating 4.5+
Pool
Pool

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 727 out of 994 reviews
5 - Excellent 73%
Rating 4 - Good. 181 out of 994 reviews
4 - Good 18%
Rating 3 - Okay. 51 out of 994 reviews
3 - Okay 5%
Rating 2 - Poor. 22 out of 994 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 994 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was nice. I was pleased with the all inclusive part regarding the food and drinks.
Stayed 4 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing.
Stayed 4 nights in Jul 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing. Probably the best food I've ever had at a resort.
Stayed 4 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the ocean was great! I’ve been to Jamaica twice and this is my third time. This is my second time at this resort and they stay true to the Jamaican culture (food, music). Very authentic!
Stayed 5 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Ziva -Zilara was perfect , the grounds , pool and service was above and beyond amazing . The staff was always making sure we had everything we needed, Made us feel so comfortable . We were suppose to stay on the Zilara side but chose to go to the family side , we were so happy we did , we loved every second .
Stayed 4 nights in Jul 2021