Comfort Inn & Suites Seattle Reviews

Check in was fast, but once we got in our room, we noticed the peeling wallpaper, the mold on the shower curtain and the maid's rubber gloves on the bathroom vanity. The next day after coming back from our day, the room had been cleaned, but there were no towels. It was late, so I called down to the desk, and the guy there said I could come down and get some. Um, no. I called again in the morning, and the guy working ran some towels up to our room. When we got back to our room later that day, our room had not been cleaned at all. At all. I am 7 months pregnant and after a long day, I just wanted a nap. My husband went down to talk to the front desk. The owner happened to be there. He was very apologetic, but couldn't do anything to refund our money since we booked through expedia. The next morning when I took my kids down to breakfast, which was supposed to be served from 7-10, it was 9:45, and they were already cleaning up. Most of the food was gone, and while we were sitting there eating what we could find, they continued to clean up and even started vacuuming the room. We will never stay there again nor recommend anyone stay there. Worst experience at a hotel I've ever had.

Clean. Neat. Very nice staff. Breakfast included. Good hotel chain.

Extremely friendly and accommodating staff. Rooms are very clean. No pool but a fitness room. Great access to downtown and all of the sight seeing as well as good access to I5 and the northern outlet malls. A great price as well. We have stayed here twice over the the last 4 months (this time there were 8 in our party and took 2 rooms) and we will be staying there again when we visit Seattle.

Nice room, very comfy bed, lots of pillows, clean room, pleasant staff

good price nice staff Vinod of used more towels but overall goo experience

Great deal and a nice hotel. The hotel is located in a good location easy to access.

The bed was comfortable and everything was clean, so I was happy. The hotel needs a facelift. Wallpaper seams show, spots where previous lighting fixtures hung were not repaired, shower curtain was clearly worn, scuffs on tables, BUT minor stuff. A bit noisy from the traffic, but that was fine. Staff at check in and out were pleasant and quick.

If the beds were not so comfortable we would not have made a second visit. Again the service was lacking. On arrival the TV did not work. The person on the desk promised for 2 hours to bring a new remote. I finally went and got it but the channel buttons on the 2nd did not work. I called since the TV was still out and again promised it would be fixed. At 11:15 pm the TV finally came on but we were already settled for bed. The service here really stinks. I thought the last visit it was just a bad day for the clerk but the 2nd visit showed us this is what we get.