Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
for Everyoneby Andy and Juliefrom oxford
Palms SpringPosted Mar 23, 2014
Good facilities, great staff and truly all inclusive package. Only minor negative was the bathroom - bit tired and needed some mould treatment. Great snorkeling and diving direct from resorts own pier. Nice pool with plenty of sun beds.
for Everyoneby Loufrom Birmingham
Excellent hotel!!Posted Aug 18, 2013
Pros: The staff were more than happy to help out and were polite and courteous at all times.
Cons: I can't really name a least favourite, although the beds were a bit hard. I only found the card for a mattress topper on the last day!!
We've just returned from a week stay at the Baron Palms Resort Hotel. I booked and flew out without a travel rep and it was terrific. The guest relations staff, Donna to be exact, were delightful and really helped me out. The hotel was clean, the staff were pleasant, friendly, and brilliant with the kids. The pool was fab. The only slight downside I found as a woman on her own with two kids was the shoppping boulevard owners seem keen to get you in the shops, which were quite small, and then stand in front of you so you couldn't get past them when you didn't purchase anything. One of the shop holders was downright rude when I mentioned I had compared an item in his shop to an item in another. He called, what I think was the Boss, in to the shop and both of them were verbally rude and sarcastic to me. I felt quite uncomfortable and for this he didn't get my English pounds! The hotel operates a no hassle rule on this boulevard and there are security guards there to ensure your safety, so from that aspect it was good. Mustafa in the terrace bar was a family favourite "alright mate, cushty cushty!", as were some of the pool staff, Amir and Omar to mention two. On the beach the pool bar staff are constantly walking the rows of beds checking to see if you want a drink, there is cold bottled water on tap. The life guard comes down and sprays you with menthol or rose water on the beach and offers out "frozen" flannels for that ultimate cool down.