Indoor pool, seasonal outdoor pool

Reviews of Coronada Inn and Suites

2 out of 5
Coronada Inn and Suites
559 E Saint George Blvd, St. George, UT

Reviews

6.2
Rating 10 - Excellent. 162 out of 1008 reviews" "
Rating 8 - Good. 249 out of 1008 reviews" "
Rating 6 - Okay. 245 out of 1008 reviews" "
Rating 4 - Poor. 179 out of 1008 reviews" "
Rating 2 - Terrible. 173 out of 1008 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Robert, W Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall fantastic experience. The only things that caught us off guard were the towels were stained, and the first time someone used the toilet it got clogged with no access to a plunger until the next morning.
Stayed 2 nights in Mar 2024

6/10 Okay

Erika

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great staff just older place that had a smell to it when we first checked in.
Stayed 3 nights in Mar 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms, very nice. Musty smell on entering. Carpets could use replacement. Standard shower and very hot water that lasted through 2 showers!! Located on a busy street but easy to find and more than adequate parking. Lots of food choices near by. We went to the Ocean Buffet about 2 blocks away and it was excellent. Would recommend this place and would stay here again. Price was very reasonable.
Stayed 1 night in Mar 2024

2/10 Terrible

Cinthia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Once i opened the door i was shocked it was all dirty. Sheets floor everything. Do not stay here!
Stayed 1 night in Feb 2024
Response from hotel management on Feb 26, 2024
I'm sorry to hear about your negative experience. Your feedback is valuable, and I encourage you to reach out to the hotel directly to address these cleanliness issues. If there's anything else I can assist you with, please let me know.

10/10 Excellent

Andrea, Beaufort

Liked: Staff & service, amenities
We stayed it the “condo” and it was big and spacious very dated looked wise but for what we were there for it was great. The kids liked the pool but even though it was indoors it wasn’t heated and the pool area only had one bench to sit on and again it was dated but still fun
Stayed 2 nights in Feb 2024

2/10 Terrible

Jake

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy
Stayed 1 night in Feb 2024
Response from hotel management on Feb 26, 2024
I'm sorry to hear about your experience. It sounds very disappointing. It's important for hotels to maintain cleanliness to ensure guests have a comfortable stay. If you haven't already, I would recommend reaching out to the hotel management to report your concerns. They may be able to address the issue and offer a resolution. If you need any further assistance or advice, feel free to ask.

6/10 Okay

Andy

Stayed 1 night in Feb 2024

10/10 Excellent

Madison

Stayed 1 night in Feb 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2024

4/10 Poor

Natee

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very sweet staff, but old, dirty conditions, crumbs in made bed when we got into them...
Stayed 2 nights in Dec 2023
Response from hotel management on Feb 6, 2024
Thank you for bringing this to our attention. We're truly sorry to hear about your experience. Maintaining cleanliness and providing a comfortable environment for our guests are our top priorities, and we apologize for falling short of your expectations. Your feedback is invaluable, and we will address these issues with our housekeeping team to ensure that this does not happen again in the future. We appreciate your understanding and hope to have the opportunity to make it up to you in the future.

10/10 Excellent

Trevor

Business traveler
Liked: Cleanliness, staff & service, room comfort
Ok
Ok place
Stayed 2 nights in Oct 2023
Response from Hotel Management on Dec 11, 2023
Hi Trevor, we are glad to hear that you enjoyed your stay!

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Hotel Management on Dec 11, 2023
We're genuinely sorry to hear about your recent experience at our hotel that didn't meet our usual standards. Your feedback is incredibly important to us as we always aim to exceed our guests' expectations. To help us better understand and address your concerns, could you please share more details about what happened during your stay? We appreciate your openness, and we're here to make things right!

2/10 Terrible

Marco Antonio Gutiérrez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad it wasn’t clean
Stayed 2 nights in Nov 2023
Response from Hotel Management on Dec 11, 2023
Marco, we're genuinely sorry to hear about your recent experience at our hotel that didn't meet our usual standards. Your feedback is incredibly important to us as we always aim to exceed our guests' expectations. We will note your feedback and make changes!

8/10 Good

Malave

Liked: Cleanliness, property conditions & facilities
Convenient
Stayed 1 night in Oct 2023
Response from Hotel Management on Dec 11, 2023
Hi Malave, thanks for sharing your thoughts! We're delighted you found your stay convenient. We hope to host you again soon for another great experience!

2/10 Terrible

Keena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting, dirty, gross
It was so disgusting. There was a horrible cigarette smell even though it was a no smoking room. The couch looked like it had been sitting outside on the corner with a free sign on it for months. It was extremely dirty and torn up. We wanted a kitchenette so we could make our own food. There were zero items in the kitchen for cooking anything. No plates, pots, pans, utensils…nothing. The fridge had been turned to the off position which means it was warm. We turned it up and then it still wasn’t cold enough. We also couldn’t put anything in there that we had purchased because it would have gone bad. Every time we turned on the A/C it would pull cigarette smoke in from neighboring visitors. The breakfast was a joke. They only had waffles and cold cereal and it was a mess. Garbage everywhere, they ran out of milk, and there was a creepy guy who was employed there that just kept staring at people. I am appalled that they can charge that much for such poor accommodations.
Stayed 2 nights in Nov 2023
Response from Hotel Management on Dec 11, 2023
Keen, thank you for sharing your experience with us. We're sorry for the disappointments during your stay, and we genuinely apologize for the cigarette smell and the condition of the couch. Your feedback is crucial, and we're addressing kitchenette concerns and technical issues promptly. We'll also improve breakfast cleanliness and stock levels.Your safety and comfort matter to us, and we're investigating the matter you mentioned. We regret that your stay fell short and would love to make things right.

10/10 Excellent

Sheryle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's convenient and easy to find.
Stayed 3 nights in Oct 2023
Response from Hotel Management on Dec 11, 2023
Sheryle, thank you for sharing your feedback! We're delighted to hear that you found our location convenient and easy to find. It's always great to know that our guests have a straightforward and accessible experience. If there's anything else you'd like to share or if there's anything we can do to make your next stay even better, feel free to let us know. We look forward to welcoming you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Management on Dec 11, 2023
David, we are glad to hear that you enjoyed your stay!

4/10 Poor

Andre

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The floor was super sticky, the sink and bathtub were super clogged. The furniture in poor condition. The Hotel did not have anyone available to fix the clogging problems.
Stayed 1 night in Oct 2023
Response from Hotel Management on Dec 11, 2023
Andre, we sincerely apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we regret that the cleanliness and maintenance fell short of expectations. This is not the standard we aim to provide.We are addressing the issues you raised with our team to ensure improvements are made promptly. We understand the importance of a comfortable and enjoyable stay, and we're sorry we didn't meet that mark on this occasion. Your satisfaction is our priority, and we appreciate your understanding.

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great layout
The layout of the rooms was great for our family of 6. There were three beds and a mini kitchen which was extremely helpful.
Stayed 1 night in Oct 2023
Response from Hotel Management on Dec 11, 2023
Curtis, thank you for your positive feedback! We're thrilled to hear that our room layout was a great fit for your family of 6, and we're delighted the three beds and mini kitchen were helpful. We aim to make our guests' stays as comfortable as possible, and we hope to welcome you and your family back for another enjoyable experience soon!

8/10 Good

Makenzie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Sweet staff
The staff was so sweet and the only reason they get a smile review. The room was cleaned, but not clean clean. My daughters feet were black after less than 5 minutes of walking around in the room. The bathroom looked like it had been updated, but the rest of the room needed updating.
Stayed 1 night in Oct 2023
Response from Hotel Management on Dec 11, 2023
Makenzie, thank you for your kind words about our staff; we truly appreciate it! We're sorry to hear about the cleanliness concerns in your room. Your feedback is valuable, and we'll address this promptly to ensure a more enjoyable stay in the future. We're committed to improving, and we hope to have the chance to welcome you back for an enhanced experience.

6/10 Okay

Samuel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In serious need of updating to justify the price. The pull-out sofa bed was stained and collapsed and everything looked dingy.
Stayed 2 nights in Oct 2023
Response from Hotel Management on Dec 11, 2023
Samuel, Thank you for sharing your feedback. We're sorry to hear about your experience, and we genuinely appreciate your honesty. We take your comments seriously and will address these concerns to ensure a better stay for our guests. We hope to have the chance to welcome you back for an improved experience in the future!

4/10 Poor

Brenda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property price gouged us! I would never choose to pay the outrageous cost for the run down, sloppy conditions in which we stayed. I felt i needed to check for bed bugs upon arriving and we attempted to spend the majority of our stay visiting other locations to spend the least amount of time at our hotel room. For the cost we paid for one night could cover new carpet and upgrades to rooms! We will NEVER be staying at this property again.
Stayed 1 night in Oct 2023
Response from Hotel Management on Dec 11, 2023
Brenda, we're genuinely sorry to hear about your disappointment with your recent stay. Your feedback is important, and we apologize for falling short of your expectations. We take your comments seriously and will review our pricing and conditions to ensure a more positive experience in the future. We appreciate your candor and hope to have the opportunity to welcome you back for a much-improved stay.

10/10 Excellent

Lynette

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Management on Dec 11, 2023
Lynette, we are glad to hear that you had an enjoyable stay! We hope to see you again in the future.

10/10 Excellent

DANIELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are driving through from CA to CO. We thought we would be able to grab something in Vegas but the cheapest place to stay in Vegas was $750/night. Forgetting we pass timezones we pulled into St. George at 2:30am instead of the 1:30 I was thinking. The lady at the desk was so nice with us coming in so late.
Stayed 1 night in Oct 2023
Response from Hotel Management on Dec 11, 2023
Thank you for sharing your experience! We're glad we could accommodate your unexpected late arrival, and we appreciate your understanding. Travel plans can sometimes take unexpected turns, and we're here to make your stay as comfortable as possible. If there's anything specific you need during your time with us or if you have any questions, feel free to let us know

10/10 Excellent

Cherie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Oct 2023
Response from Hotel Management on Dec 11, 2023
Cherie, we are glad to hear that you had an enjoyable stay with us, we hope to see you again soon!

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for
It is just an old motel that has not been updated. Very old furniture and appliances. They gave our room to someone else by mistake and we found out when we tried to open the door at midnight and scared them. But they quickly resolved it and gave us a better room. Not very clean and was dusty. Staff was friendly.
Stayed 1 night in Oct 2023
Response from Hotel Management on Dec 11, 2023
Thank you for sharing your experience with us. We apologize for the inconvenience with the room assignment, but we're glad we could quickly resolve it and provide a better room for you. Your feedback about the condition of the motel is noted, and we'll work on improvements. We appreciate your understanding and are grateful for your kind words about our staff.

6/10 Okay

Paulina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good for last minute booking
Stayed 1 night in Oct 2023
Response from Hotel Management on Dec 11, 2023
Paulina, we appreciate your feedback. We're glad to hear that you found us convenient for last minute booking!

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, room comfort
Pay $10 extra to stay somewhere else.
This place is super no frills. No table to go with the chair and couch. The hot tub and pool area are in need of a serious remodel. I wouldn’t even consider those as an option. I should’ve paid $10 more for a better place.
Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a kitchen, a full size refrigerator, a table with chairs and a sofa. Super convenient for keeping things cold. Very comfortable room. King size bed was nice. Friendly and awesome staff.
Stayed 1 night in Sep 2023

2/10 Terrible

Thomas

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible cleanliness of the room, floors were filthy along with old dirty couches and dead roaches on the floor… this place needs a major overhaul. I’ve stayed and some poorly maintained motels but this place takes the cake by far….
Stayed 1 night in Jul 2023

2/10 Terrible

Jennifer, Reading

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Frustrated that we chose this place because the listing said the 2-bedroom condo had 1 king and 2 queens, but it’s 3 DOUBLES. We have a miserable night ahead of us squeezed into these beds with one person opting to sleep on the couch instead. Such a MASSIVE rip off for the price we paid to not have the larger beds. Carpet and floors feel sticky, everything is ancient. Door lock doesn’t turn to deadbolt, though it is locked on the outside thankfully. If this wasn’t a quick overnight with little time needed in the room, I’d be in the office raising holy heck, but as it is, I’m just resigned. Biggest fear is we’ll come home with bedbugs or scabies…it’s gross enough that’s a real possibility. And we’re totally cheap motel people, we’ve got some wow stories, so it’s not like I’m comparing this to fancy places.
Stayed 1 night in Jun 2023

6/10 Okay

Kathleen

Traveled with family
Liked: Cleanliness, staff & service
We had a condo suite with no cups, no plates, no coffee or coffee mugs or utensils. And no dish towel or paper towels. Tv was not working in both rooms. Had to have the worker come fix tv’s late at night. Weird set up.
Stayed 1 night in Jun 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Really nice place
Was nice. However would have expected that a suite with kitchen, would be equipped where you had utensils to prepare meals
Stayed 1 night in Jun 2023

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in May 2023

10/10 Excellent

WENDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we really enjoyed staying here. its perfect for families.
Stayed 3 nights in May 2023

6/10 Okay

WENDY

Stayed 3 nights in May 2023

2/10 Terrible

Niki

Stayed 1 night in May 2023

2/10 Terrible

Kevin

Disliked: Property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Emiliano

Stayed 1 night in May 2023

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service
This hotel is clean, allergy friendly and nice!
Stayed 1 night in May 2023

6/10 Okay

Ivonne, Washington

Needs to be remodeled upgraded
Stayed 5 nights in Apr 2023

2/10 Terrible

Christopher

Traveled with family
Disliked: Property conditions & facilities
Booked a room while passing through on a road trip. I had trouble finding a room last minute and this was one of the only options. I reviewed the previous ratings that are purported to have been written by real customers. I am convinced they are fictitious reviews. The staff were helpful and polite but charged me more than the Expedia quote when I’d reserved the room. I was too tired to argue. The property is downright disgusting. Appears to be primarily a long term residence for the majority of the occupants. We arrived around 2 am and found several people sitting in chairs or milling around the outside areas. Furniture and broken appliances were strewn about the exterior of the property. The room was dated and filthy. The door was poor fitting from years of being forced open, light from outside streamed in around door frame when closed. I used a chair to secure the door. The bedding had multiple stains and the comforters had cigarette burns all over both beds. The pillows had hair on them indicating the sheets likely weren’t laundered after the previous guest. I stripped the bed and laid down in my clothes for a 3 hour nap because I simply couldn’t drive any longer. I was abruptly awakened by noisy vehicles and someone outside the door talking loudly at 5 am. I went to the sink and noted the bowl was full of black bugs when I flipped on the light the bugs retreated to the gap under the counter where the under mount sink attaches to the counter. Avoid this place!
Stayed 1 night in May 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beds could be more soft and bathroom could be bigger we are big people. You put a kitchen in there but nothing to use
Stayed 2 nights in May 2023

2/10 Terrible

Oscar

Stayed 1 night in Apr 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful and affordable treasure
This was a great place! Great price, clean and comfy, friendly staff, great location, kitchen (no cookware or utensils - but we didn't expect a kitchen anyway and we did use it). We would definitely stay again and recommend it. The pool was closed but the hot tub was open, breakfast was fine. It's not a $$$ Marriott, we didn't expect it to be and were very surprised that we loved staying here so much!
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

David

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Alan

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Beware!
We felt like our room was in a dungeon. The air conditioner wasn’t working well. Couch was disgustingly filthy. Asked front desk for a blanket and was given one with two holes in it. Facility is out dated, in need of TLC.
Stayed 1 night in Apr 2023