Ratings based on 146 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.4 Hotel condition
They paid and stayed.
by A verified travelerfrom Spokane
Lacking ValuePosted Apr 23, 2015
Pros: I can usually find something good so I will say I did not fear for my life. That's about it.
Cons: Train staff in hospitality and customer service. Other improvements such as beds, change in location aren't practical.
I am a frequent traveler and am usually not very demanding and realize I get what I pay for. Extended Stay-Fife did not meet my expectations as a "value-priced" hotel. We arrived at 10 PM. We reserved a king size bed and were given a room with 2 full size beds. Desk clerk was unsympathetic but offered to cancel our reservation and suggested we scoot the beds together (furniture placement in the room made this impractical. We asked for a suggestion to get drinks before calling it a night and were told there was a Denny's nearby and the next best locations were in Tacoma and Federal Way (a few miles away). Denny's didn't serve drinks and the casino was about a mile away. Why didn't the clerk tell us? We had a room just down the hall from the front desk. The full size bed was uncomfortable and we could hear laughter coming from the desk until around midnight. Also, this property is located a literal stone's throw from I-5 and the traffic is loud all night.
for Everyoneby A verified traveler
what no ice machine!Posted Mar 29, 2015
Pros: bed had four pillows
Cons: still need an ice machine
pretty good place but every place needs an ice machine. went for one night stay and had to get ice because their was NO ice machine
by A verified traveler
Posted Mar 9, 2015
Pros: Nice staff.
Cons: Outdated rooms need updating
Not up to my expectation for extended stay hotel.
by A verified travelerfrom Columbus, OH
Difficult to find; nice room but broken plumbingPosted Mar 8, 2015
Pros: I liked the friendly staff plus the clean and comfortable room. I loved having a kitchen. They were prompt about unclogging the toilet.
Cons: The hardware you raise and lower to have water stay or drain from the bathroom sink was broken. They tried to fix it, but failed.
The staff were very helpful. The room was clean and comfortable. I really liked having a fridge and microwave. Upon request they gave me plates, silverware, and dish washing soap, in a tidy container. WIFI was free, and there was plenty of storage space. But there were plumbing problems (see below). The real problem for me was that while cab drivers had no trouble finding Extended Stay America in Fife, three different Tacoma/Seattle friends gave me rides back to the hotel, and they all got lost trying to find it. One was lost for an hour. I checked out early in frustration.
for Business Travelersby Adrianfrom Vancouver
Ghetto-Posted Feb 25, 2015 on Hotels
The best way to describe this Hotel would be the "ghetto life of Zack and Cody". In disrepair, smells of animals urine, dog poo in parking lot, short term public housing. Dirty carpets, fridge off when we came into room. Wall are paper thin, no privacy.
for Business Travelersby A verified traveler
Nice placePosted Jan 31, 2015 on Hotels
Nice hotel for an extended stay, very clean and convenient.
for Business Travelersby Frankfrom Seattle
Fife stayPosted Dec 30, 2014 on Hotels
Very nice desk clerk.
for Couplesby marlofrom Deer Park, WA
Overall, a good dealPosted Dec 2, 2014 on Hotels
Friendly, helpful front desk. Room was clean and roomy. Bed a little hard, smelled musty but keeping the fan circulating helped. For the area, not a bad hotel and the rates were very reasonable.
by A verified traveler
Ok, not worth the moneyPosted Nov 23, 2014
Facilities ok. Clean though. No perks, no breakfast, no coffee maker in room, no hair dryer, and not easy to check in after 11 pm. Old kitchenette. It would of been a fine stay if under $75.
Comment from Hotel Management
Dec 1, 2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay did not meet your expectations. Please know that coffee pots and hair dryers are available at the front desk. To uphold our company's high standards, I will ensure that our front desk mentions these amenities at check-in moving forward. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope to have the opportunity to provide you with a better stay in the future.
Posted Sep 15, 2014 on Hotels