“fabulous oasis, will return next trip to toyko”

the service was first rate they couldn't do enoyght for me. arranged a city tour and my shuttle to narita airport. when there was trouble dialing a local phone number the staff placed the call and never charged even though they placed it 4 or 5 times. the hotel ana is walking distance to great restaurants and shps. my only regret is that i couldn't stayed longer

“convenient and pleasant”

We stayed on the club floor. The faciities were good and ambience was pleasant in the lounge area. The rooms were modern and had good placement of outlets for your electronic needs. The hotel is close to two subway lines and a short 10min walk to the heart of Roppongi, not to mention there are frequent bus trips from hotel to airport at 3000 yen per person per trip. The restaurants in the hotel are also top of the line, but they are pricey.

“Nice Location, In great shape”

This hotel's front entrance is 200 feet from a good subway entrance. 4 different lines cross near this hotel. 7-11 right out the front door. Made it easy to get cash out of a machine, and get a red bull.

“Great location, great service!”

The location was great, it's beside the subway exit. The subway is in Metro Ginza line so it's convenient to go to anywhere along the line such as Ginza, Shibuya, Omote-sando, etc. The room was clean and spacious. The bed was comfy and I had a good night sleep. I had asked about airport transfer and I got all the information and boarded it without any hassle. I would stay at this hotel again if I go to Tokyo.

“Beautiful Hotel”

Location is the middle of Tokyo. Recently there is new subway line close to this hotel. Hotel's staff were extreamly kind and very professional. I will receommend to my friends.

“Awesome hotel”

Beautiful hotel to stay at. The quality and service was outstanding. If we return to Tokyo, we will definitely be staying here again!

“Preferred hotel when staying in Tokyo.”

This hotel is conveniently located near Tokyo midtown. No matter if your visit is for business or pleasure, I do recommend this hotel. The rooms are decent size for Tokyo and have all comforts you would expect from a hotel in this class.

“A very good choice”

The hotel lived up to my expections after viewing online. The staff was very helpful and most spoke english. The location was great as it was within a block of multiple subway lines. The airport bus stopped at the hotel and we were able to purchase our return trip tickets to the airport at checkout.

“Fantastic Hotel !! Can't wait to go back”

I have traveled all over the world, and the ANA Tokyo is one of the best !! Convenient location, a wide variety of in-house restaurants, and top-of-the-line service. Outstanding. All front desk associates speak some/basic English.

“Not disappointed, but should have stayed somewhere else due to JR pass”

This hotel is pretty much like any 4-star hotel in the world. Service is Japanese-impeccable. The bathroom is interesting, with a toilet that needs a manual. And I actually like the Shiseido shampoo/conditioner/body wash dispenser. No dealing with annoying little bottles. View was disappointing, though. No Mt. Fuji (cloudy most days). I requested a higher floor, but we got the 11th floor (no 4th floor in the hotel, so it was maybe really the 9th or 10th). Location was a problem for us--hotel is steps from a subway station, but not a JR station. We got the 7-day JR pass, which cost a pretty penny. But even after we used JR, we still had to pay for subway fare to get back to the hotel. It was our first time in Japan. We spent all 7 nights at this hotel, which in retrospect, I should have planned differently. Tokyo got really OLD and BORING by day 2 to 3. Kyoto, on the other hand, was uncrowded and beautiful, but we barely scratched the surface as we spent just a few hours there. We ate breakfast every morning at the Vie de France inside the subway station. Around 1500 to 2000 yen for the three of us.