Troya Beach Hotels in Tenerife, Spain

We attended the Hotel Gala and had'nt been there for 2 years. As we walked through the Building Everyone recognised us again and remembered our names. They all seem Genuinely happy to see us. The Staff are the most friendly and helpful I've ever had the pleasure to meet. The whole Gala experience is great. Chris the entertainer is brilliant and the Waiters / Staff Luca, Alex (Maria) , Snr Moreles are fantastic hosts and very good at their Jobs We will go again next year and the next etc.

we arrived late evening , the weather was stormy and just to cap it all the reception staff were not expecting us.The restaurent had finished serving .Other checking in guest were offered a cold meal , we were directed to nearby restaurants.We were given a drink and asked to take a seat whilst a room was sorted out.We waited and were given a ground floor room.The room was ok not 4 star rated.It was clean but the bedroom floor tiles were badly damaged and bits missing in some places.We were tired and grateful we had a room .After 2 days we were informed by reception that our room had a problem with the plumbing and we were moved to a room on the third floor.What a contrast , spacious , laminated floor and fantastic sea views . The food was excellent , plenty of choice and the grounds were Lovely. Despite the rocky start we had a great time.

hotel was in great location - 15mins from airport and near to sea and beach. buffet dinner and breakfast was superb - eat all you want etc.. will go back next year!

Situated high on the cliff with good sea views but far enough back from the busy road not to be bothered by traffic. Hotel lifts down to the swimming pools and a gate to outside the property where another lift is to be found (just by the church) making wheelchair access to the beach very easy. Lots of restaurants and shops nearby. The San Eugenio shopping centre is 5 or10 mins walk away. Parc Santiago shopping mall approx one hour walk (or bus/taxi) along the beach in direction of Los Christianos is worth a visit. Left turn out of the hotel and a pleasant sloped pathway leads to the upper level promenade where more shops etc are to be found and a pleasant walk further round the coast in each direction. We had a first floor room which was fine with full facilites; our sea view was restricted but did not matter to us. Plenty very HOT water and excellent water pressure in the shower. Clean towels changed automatically 1/2 days - more if required. Sheets were changed every 3 or 4 days but could be changed every day if requested. We booked bed & breakfast, eating out lunchtime and most evenings. Buffet breakfasts were plentiful with a large selection including excellent fresh fruit. Evening meal selections were also good and varied. A variety of evening entertainments were organised. We are not swimmers but enjoyed the clean pool and garden areas with the nearby snack bar handy. Staff pleasant and helpful.

Excellent hotel. No russians, only german people. Food is good!

Slightly mislead by expedia information and google map searches, which lead to us confusing this hotel with Villa Cortes (sister hotel) opposite - but perhaps just our error? On arrival very prompt and efficient check in. All staff very helpful and friendly throughout our stay. Evening entertainment within the hotel - very good. Tireless and energetic effort by the whole entertainment team, day and night! Food good, although the 8 seater dining table arrangement took a bit of getting used to - rely on the staff to 'seat you' as they seem to know where you'll be most comfortable! Only negative aspect of meal times is peak times can be quite noisy and there is a bit of an art to moving between food/table areas. Lunch food available at the poolside a bit of a disappointment, tended to be monotomous and often ran out of the more popular dishes. Beautiful garden areas - all very well maintained. As was the pool. Loads of inside seating areas within the hotel. Lots of quiet spaces tucked away - some indoor areas a little bit gloomy, but perhaps this is a matter of individual preference. Two quite separate and different pool areas (one beach style, one typical poolside) was a really nice touch, giving a different experience at each.

We stayed in April 07, ages 57 & 51. Our accommodation was a lovely 1 bedroom apartment, which was at the near end of the second floor from the reception. We found the location was a lovely stroll, about 10 mins from the main bars etc., in Peurto Colon / Torviscas beaches. We had gone for the "Soul in the Sun" holiday week, so the area was filled with like-minded people who enjoy soul music. We spent most of our time at the Fort and the Jungle bar where the soul nights/days were held. The Panorama was an excellent base for our holiday, we found the pool area to be most relaxing in the day, the whole hotel/rooms were kept lovely and clean and the staff were lovely too. We were not charged for sunbeds round the pool although drinks were a bit over priced. The best thing was that we got plenty of sleep as they make sure that everyone keeps quiet after 12 midnight - no teenagers with blaring music or people coming in shouting at all hours! We will definitely stay there again!

We were very impressed with the hotel, everything- the food, the room, the people was just perfect. Staff there working very hard and always nice ad friendly, breakfasts and dinners- the choice of food was just amazing. Also the room we had was just lovely, spacious with a balcony. We would definitely go back again to the same hotel.