Ratings based on 750 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
87% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Mississauga, Ont

Great location

Posted Aug 22, 2014
Pros: location
Cons: bathroom facilities, drains
Location: close to Capillano, and Grouse Mountain
Good location, good swimming pool. very outdated bathroom, drains plugged up. unable to control shower water temperature. Some of us got some unexplained insects bites. We would not recommend the hotel
5 out of 5
for Everyone
by A verified traveler from edmonton

Very friendly staff

Posted Aug 18, 2014
It is a great location, very close to down town and Stanley park. Free parking, wifi, breakfast and pool! We were there for Squamish music festival and it was only a 40 minute drive to the festival. I would definitely stay here again :)
3 out of 5
for Everyone
by A verified traveler

Good location for ferry users with vehicle

Posted Aug 17, 2014
We stayed here on the way back from Vancouver Island, arriving by ferry at Horse Shoe Bay at around 9:30 p.m. It was only about 15-30 minutes drive from the bay to the hotel. This was nice because I wanted to go to bed as early as possible. Dinner can be a little problem, but there was a small Turkish (I guess) deli at the entrance of the hotel parking, which says it is usually open by 10:00 p.m.
1 out of 5
by A verified traveler from Johnson City TN

Not for the timid!

Posted Aug 16, 2014
Pros: Absolutely nothing!
Cons: see above
Location: convenient for the bus to downtown Vancouver where there is lots to see and do within wlaking distance of the bus stop.
This hotel experience was the worst in many years of traveling in the U.S. and Canada. The room was hot and stuffy and the pizza box sized air conditioner did absolutely nothing to improve the situation. Despite leaving a sign on the door for housekeeping to "Please make up the room now" in the 12 hours we were absent (6.a.m. to 6 p.m.) nothing was done to the room. The shower was designed for children or midgets. The spray hit me about the level of my navel and I am only 71 inches tall. I had to squat in the bathtub to shampoo my hair. The hotel advertises WIFI. It is a joke. It took me fifteen minutes to get a connection, another ten for my email to appear and then five minutes apiece to open each email.Good luck to any business traveler. No apologies for any of the above were offered when I checked out.
3 out of 5
for Everyone
by A verified traveler from from edmonton, alberta

Nice hotel

Posted Aug 15, 2014
This hotel was ok, near to our destination like capilano suspension bridge, grouse mountain, Stanley park and etc. the kids enjoy the heated pool and accessible to everything.
3 out of 5
for Everyone
by A verified traveler from Regina

very nice motel

Posted Aug 14, 2014
Pros: the breakfast was very good and the dining area clean.
Location: Located near Lonsdale Quay which was a highlight of our sight seeing.
We found the motel very easily as it is located on a main street. It was a bit tricky to get in to but once you did it it was easy. It had a very large courtyard area with a nice pool. The staff was nice and friendly. She let us in before check in because we got in earlier than expected.
3 out of 5
for Everyone
by A verified traveler

Close to Stanley Park

Posted Aug 13, 2014
Good no problems check in or out. Pool was good.good location.
2 out of 5
by A verified traveler

Not very good

Posted Aug 12, 2014
The hotel was pretty gross (rooms smelled dingy as soon as you walk in). For some reason the hotel staff kept skipping our room for turn down service which didn't help matters. When I talked to the hotel staff they kept making excuses instead of trying to make it right.
1 out of 5
by A verified traveler from edmonton

Absolute nightmare

Posted Aug 11, 2014
I stayed here during the Aug long weekend. At first the place wasn't too bad, especially for the price. However I quickly discovered that the air conditioning did not work and it was 35 degrees out. When I asked for a different room I was told there were no other rooms and the staff came up to the room to verify that it wasn't working. While the staff member was standing there, sweating profusly, he told me that the AC was working fine and that he didn't find it warm in the room. The next morning I discovered that you can't control the water temperature in the shower and the water would alternate between freezing and scalding. So I would not even recommend this place to my worst enemy!!! Stay away if you want to enjoy your holiday.
2 out of 5
by A verified traveler from Calgary, AB

Very Disappointing

Posted Aug 7, 2014
Pros: Internet speed
Cons: Facility maintenance
Location: Stanley park, suspension bridge park.
The hotel is very old, there is lots of mold in the bathrooms and the smell is bad. The breakfast is also disappointing, the dining room is very small and there is never a place to sit so you have to stand and eat. The bread is always from 2-3 days ago. The good thing is that they have hot chocolate for the kids. Internet speed was fine.