Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by jane from new york

Quirky hotel with below average service

Posted Apr 2, 2014
Overall we had an enjoyable stay but that was largely to do with good weather. The hotel was nice but not what I would consider to be 5 star in terms of the level of service provided. There was non-one to help with bags on arrival and the restaurant staff were slow and some were surly. We won't be returning but if you don't mind a quirky level of service it's a nice location if overpriced for what you get.
4 out of 5
for Everyone
by A verified traveler from UK

Fabulous atmosphere

Posted Aug 5, 2013
Pros: The setting and the peace and quiet.
Cons: No coffee/tea making facilities
Location: Amazing! Up on the side of a mountain.Laura
Thoroughly enjoyed staying here. After arriving very early at the Kempinski we were told that our room wasn't ready. They did however upgrade us to a suite which was fantastic. The only downside to this was the room did not come with tea/ coffee making facilities. Might seem like a small thing, but after a long day it would have been nice to have a cup of something. They did supply us with a kettle, but no cups, tea or coffee was available. Would definitely recommend this hotel. The setting up in the hill over looking Frankfurt and the surrounds combined with the friendliness of the staff made it a most enjoyable short break! I would also highly recommend the local Italian restaurant Fiorento! Best Italian I've had in ages!
5 out of 5
for Everyone
by Tara from USA

Relaxing country setting with views of Frankfurt

Posted Jul 30, 2012
The hotel was beautiful, a quiet place with attentive staff and lovely walks through the town and through the woods to see castle ruins and views of Frankfurt city in the distance. It was an excellent stay. They were renovating the restaurant, so we ate on the terrace, which was very good.