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Jade Mountain Resort

Photo gallery for Jade Mountain Resort

Suite (Galaxy, piton view) | Primary image
On the beach, scuba diving, snorkeling, sailing
Suite (Sun) | Infinity pool | Outdoor pool
Outdoor pool
Outdoor pool

Overview of Jade Mountain Resort

VIP Access

Jade Mountain Resort

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Spa
  • Restaurant
Map
1000 Anse Chastanet Road, Soufriere, 00000

Explore the area

  • AirportVieux Fort (UVF-Hewanorra Intl.)73 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Soufriere

Located in Soufriere, Jade Mountain Resort is on the beach. Fond Doux Estate is a notable landmark, and the area's natural beauty can be seen at Anse Chastanet Beach and Anse Mamin Beach. Soufriere Estate Diamond Botanical Gardens and Diamond Falls are also worth visiting. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

Getting around

  • Hewanorra Intl. Airport (UVF) - 73 min drive

Restaurants

  • TreeHouse Restaurant - 4 min walk
  • Orlando's - 4 min drive
  • Captain Hooks - 5 min drive
  • Pounty's Pizza - 5 min drive
  • The Big Yard - 5 min drive

About this property

Jade Mountain Resort

5-star luxury resort by the ocean
Take advantage of a roundtrip airport shuttle, a rooftop terrace, and a hair salon at Jade Mountain Resort. This resort is a great place to bask in the sun with a beachfront location, snorkeling, and sailing. Indulge in aromatherapy, a Swedish massage, and a facial at the onsite spa. The onsite restaurant, Jade Mountain Club, features ocean views. Enjoy the gym, as well as activities like scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and an outdoor tennis court
  • Smoke-free premises, wedding services, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 29 individually decorated rooms boast comforts such as 24-hour room service and jetted bathtubs, in addition to thoughtful touches like premium bedding and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with jetted tubs and rainfall showers
  • Patios, separate sitting areas, and refrigerators

All inclusive details

All-inclusive room rates at Jade Mountain Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Jade Mountain Resort is listed in the 2021 Travel + Leisure 500.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 33.60-43.20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Jade Mountain Club

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sailing
  • Scuba diving
  • Snorkeling

Conveniences

  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beachfront location
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • This property does not have elevators

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

97% of travelers were happy with check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 33.60 and USD 43.20 per person (approximately)
  • Airport shuttle fee: USD 100 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Children 16 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jade Mountain
Jade Mountain Resort
Jade Mountain Resort Soufriere
Jade Mountain Soufriere
Hotel Jade Mountain
Jade Mountain Hotel
Jade Mountain Resort St. Lucia/Soufriere
Jade Mountain St Lucia
Jade Mountain St Lucia
Jade Mountain Resort St. Lucia/Soufriere
Hotel Jade Mountain
Jade Mountain Resort Resort
Jade Mountain Resort Soufriere
Jade Mountain Resort Resort Soufriere

Frequently asked questions

Does Jade Mountain Resort have a pool?

Yes, this property has an outdoor pool.

Is Jade Mountain Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jade Mountain Resort?

Self parking is free at this property.

What time is check-in at Jade Mountain Resort?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Jade Mountain Resort?

Check-out is at noon.

Does Jade Mountain Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Are there all-inclusive benefits at Jade Mountain Resort?

Some rate plans available at this resort are all-inclusive.

Where is Jade Mountain Resort located?

Nestled on the beach, this Soufriere resort is within a 15-minute walk of Anse Chastanet Beach and Anse Mamin Beach. Sulphur Springs and Petit Piton are also within 6 mi (10 km).

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 178 out of 196 reviews
5 - Excellent 91%
Rating 4 - Good. 7 out of 196 reviews
4 - Good 4%
Rating 3 - Okay. 4 out of 196 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 196 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 196 reviews
1 - Terrible 2%

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4.9/5

Eco-friendliness

5/5 Excellent

Thayer
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning and amazing service.
Stayed 5 nights in Aug 2022

5/5 Excellent

Jennifer
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique: This place has the most beautiful views. By far the best on the island. You also get a Major domo which is a Butler to act as your fairy godmother and plan everything for you. I did not even need to think. What I liked: Their level of professionalism was over the top and they were superb in waiting on us. It was the best treatment ever and I didn't have to lift a finger, work up a sweat, they just did everything and were great all around. The food was moderately priced and had great quality and variety. Just outstanding all around and the experience was like no other. I came in hungry and they already had food there and just like they were mind readers. This place with the views, the service, the food was excellent. Dislikes: I did not like the mosquitos. I got bit twice. The rooms have 3 walls, so where the fourth wall would be opened up to the elements. It is beautiful yes, but I would've preferred an option of having blinds because at night when we turned on the lights, moths plagued the place. The mosquitos loved the bathroom, and sometimes it got really hot even with all the fans present. The sun flooded into the room at 5:30 am and the birds sounded like something from the Jurassic period. Again, an option for shades and protection from the outside elements would've been a better option. Overall, a place worth visiting and just a great experience. You are one with nature and everything on the resort was beautiful and something from a dream.
Stayed 2 nights in Jun 2022

5/5 Excellent

Grant
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could rate quality, the staff, food, views, and overall experience at some special level well beyond happy smile face I would want to rate it even higher than that. The end-to-end experience at Jade Mountain is nothing short of elite and spectacular. Some examples - the butler crew is immediately attentive. A step beyond the typical concierge. We needed super glue. One of the butlers went to town to get us some. We needed the front door dead bolt un-jammed. Our butler escorted t maintenance and was there to make sure the job was done right. We saw a piece of art we wanted to purchase but ran out of time to get back to the gallery. No worry, the butler crew coordinated the pickup, the purchase, and the wrapping at the last minute of our stay. While there is so much to write about Jade Mountain, the staff really add that finishing touch. Anything to not like? Just a couple. The resort is about a 35 min ride off a winding dirt and gravel road. There’s something nice about the seclusion but also something a bit unnerving at times. just be ready to feel like you’ve made it when in fact there’s still a good bit to go. LOL. The grounds are a bit of a labyrinth and can be confusing. We stayed on the lower level the first 2 nights, and wished there was an elevator to get back up to the top level. All in all, we had a time to remember that we will never forget. Thank your Jade Mountain!
Stayed 3 nights in Mar 2022

5/5 Excellent

Steven, Plattsburgh
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views, location, and staff. Could not have asked for a better place to have our Honeymoon.
Stayed 5 nights in Nov 2021

5/5 Excellent

Baton
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2021

5/5 Excellent

earnie
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view, the infinity pool, all the island, the beaches and the foodd, it was paradise, love the place, will definitely be back
Stayed 8 nights in Aug 2021

5/5 Excellent

Timothy
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Place in St. Lucia
This was our second visit to Jade Mountain and it was just as amazing as the first time two years ago. The covid protocols are in full effect but highly nuanced and subtle in how it's applied. The service provided by our Major Domos was exceptional. A minor issue associated with the Spa was managed immediately and to great satisfaction.
Stayed 8 nights in Jul 2021

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the website are fantastic, but cannot fully capture the beauty and serenity of Jade Mountain. The sanctuary was the most spectacular romantic place we have ever stayed. The staff is superb, friendly and helpful. A visit to St. Lucia without Jade Mountain could not be considered complete. Love it.
Stayed 1 night in Jun 2021

5/5 Excellent

Ramon
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary celebration
This hotel is an architectural marvel. Spectacularly beautiful views. Very friendly staff. Because the rooms are open to environment you really get to enjoy the sights and sounds of the surroundings. Been very fortunate to travel around the world to several beautiful properties and this rates right up there. Very unique experience.