This plane needs to be retired or upgraded. Extremely old seats with no padding. I had to put pillows behind my back just so I had one by the end of the flight. There was no power for electronic devices for 12 hours. The entertainment system was prehistoric. The screen was the smallest I'd seen, the navigation difficult, the resolution terrible, one of the smallest screens I've ever seen in the air and very limited English selections. I'll try to avoid Alitalia again.