“The view is incredible and the convenience of having multiple restaurants and the beach within walking distance is phenomenal!!! The location is absolutely wonderful. However, the pictures online are a liklittle deceiving. The property looks a bit worn down. The room we were given was very basic. The furniture needs an upgrade. There were absolutely no hooks in the bathroom to hang up the towels or toiletry bags. We are only given one towel each which meant we had to ask for replacements……
“The service is very poor, and the whole building is closed! The air conditioner is very cold! If you are not allowed to transfer, you will be fined 250 dollars. This fine and that fine are simply stealing money. Cheap is cheap, but there are too many other expenses.”
“La habitación estaba impecablemente limpia y era muy cómoda. El personal fue muy amable y atento. La piscina es ideal para refrescarse después de un día fuera y estaba limpia. ¡Volveremos la próxima vez que visitemos Areciba!
Room was spotlessly clean and comfortable. Staff was very friendly and helpful. The pool is refreshing after a day out and was clean. We will be back the next time we are in Areciba!”
“Lo que no nos gustoʻqué el cuarto no tiene televisor. Nosotros nos fuimos de vacaciones y pensamos, podemos ver películas de Netflix y wow muy decepcionante cuando abrimos la puerta que no había televisor. Hay que salir del cuarto a una sala para poder ver televisor compartido con los demás huespedes. Sinceramente no nos gustoʻ. Tampoco hay por lo menos una nevera pequeña en el cuarto o una cafetera para hacer café. Todo es compartido. Otra cosa que el aire pienso es muy pequeño para el cuarto……
“Deben mejorar la comunicación.
Tener más de 1 persona en servicio al cliente.
Mejorar la ducha ya que se moja por todos lados. El desayuno las frutas estaban dañadas
Y cuando llueve la cama se moja en el mismo centro.”
“Where to start? To start there is a "cleaning fee" that was mentioned no where in the listing that was to be paid before we could receive the access code for the room. Air conditioning is on a timer also the a/c's are linked together so when you put one on the other turns off. It is a PROCESS just to get the a/c's running correctly and as the landlord is explaining to you how to "correctly" use the a/c, he will complain endlessly about the electricity bill. Then magically when we got the a/c's……