“Location is the only good thing about this property. Room was dirty, deadbolt didn’t work on the door, tile falling off the wall, dirty shower head with poor water pressure, food from the previous visitors still in the fridge. They started construction on the room next to ours at 8am…hammering and sawing all morning long. Disappointed as this wasn’t a cheap room. Elevator broke multiple times during our stay.
The hotel Whatsapp was an AI chatbot that couldn’t help with any of our questions.”
“I thought it was a little overrated the staff does an amazing job but the rooms did not meet my expectations, I would say the hotel is 3 star and staff that run it are 5 star”
“1. Room had a bad smell.
2. There were still dust and white debris on the floor when I checked in.
3. Couldn't make a reservation for the massage as advertised.”
“I booked two rooms for a week. Keeping it objective and to the facts. Both tv's in the rooms were not good. One did not work and the other was so old and even though the staff promised to change it they didn't. The cupboard doors were hanging off the hinges and there were bulbs blown out or just empty sockets. Sheets were old and no fitted sheets. Rubber was hanging off the patio doors. Gym was under renovation with sheets of plastic over it. Breakfast was consistently cold regardless of what……