搜索里约热内卢酒店

“六星级的收费，二星级的设施，二星级的服务，有点脑子都不要选这个酒店！差的离谱！it is the worst five star hotel I have ever stayed .”

“Overall, the property was nice. The staff was helpful. The location was not great. The Beach location was very good. The buffet was fair but they messed up reservations on dinner. Other than that. It was a good stay”

“En los pisos altos hay mucha comodidad, excelente vista, habitaciones bonitas y modernas. Muy buena ubicación, buen desayuno y buenas instalaciones de restaurantes, comedor, terraza y piscina.”

“They are just the best customer service experience you can experience anywhere in the world. I love this hotel”

“There’s a wide variety of breakfast options, and the staff are very attentive. ”

“El internet nunca funcionó en la habitación. Tuve que trabajar en el lobby y fue muy incómodo por el ruido. Cobraron 100R por estacionamiento y realmente el carro se queda en la calle “cuidado” por los vigilantes del hotel. En general la atención del hotel podría mejorar.”

“I cut my self with a broker shower and they want to solve it with a cheap champagne bottle”

“I booked a ocean view room but when I arrived the hotel staff provide me a handicap room on the third floor with no view to the ocean; I complained and the changed me to another room on the same floor with view to the bar and pool ... I had complained and finally got the room I paid for. Also, every single morning out of the 5 days the maintenance crew was banging and using electrical tools - I complained but no solution was offered. The area where they serve breakfast was under maintenance also……

“酒店附近有巴士站，超市；早餐還可以，餐廳的晚餐也不錯；毛巾比較舊，梳洗用品缺乏。”

“Ich hatte einen ausgezeichneten Aufenthalt. Das Hotel war sehr sauber, die Zimmer komfortabel und geschmackvoll eingerichtet. Das Personal war stets freundlich, hilfsbereit und professionell. Besonders gefallen haben mir das leckere Frühstück und die gute Lage. Ich habe mich rundum wohlgefühlt und kann dieses Hotel uneingeschränkt weiterempfehlen. Gerne komme ich wieder!”

“Clean rooms overall, that being said, everything is outdated. Air conditioner and fridge are very loud. Shower heads could use deep cleaning.”

“Bad service, book 3 days, after one day need I register again, and the servicer couldn’t understand my word. Bad bad bad hotel, never go again”

“1. Room had a bad smell. 2. There were still dust and white debris on the floor when I checked in. 3. Couldn't make a reservation for the massage as advertised.”

“Me gustó mucho, tiene buena ubicación, el personal es muy amable y el aseo impecable.”

“We would gladly stay at the Arena Ipanema again. Hotel modern, great location, excellent customer service with staff all welcoming and who went out of their way to help. Really nice breakfasts In their excellent restaurant, where we also took lunch and dinner. Rooftop bar provides good views.”