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Reviews of Hilton Garden Inn Aberdeen

3 out of 5
Hilton Garden Inn Aberdeen
1050 Beards Hill Rd, Aberdeen, MD

Reviews

8.6

Excellent

Rating 10 - Excellent. 299 out of 552 reviews" "
Rating 8 - Good. 172 out of 552 reviews" "
Rating 6 - Okay. 43 out of 552 reviews" "
Rating 4 - Poor. 18 out of 552 reviews" "
Rating 2 - Terrible. 20 out of 552 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Liked: Property conditions & facilities
Nice room
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy Lynn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice.the manager was welcoming
Stayed 1 night in Mar 2024

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Brad

Stayed 1 night in Feb 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tom at the front desk went above and beyond to greet us and make us feel welcome. His helpful dining recommendations were excellent as well. Kudos!
Stayed 1 night in Feb 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Michele

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Tony

Stayed 1 night in Jan 2024

2/10 Terrible

Wayne

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

clely

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Clean....quiet...hotel stay was the best
Stayed 1 night in Nov 2023

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wuiet felt safe fruendly staff.
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar and restaurant are subpar. Everything else excellent, especially front desk!
Stayed 3 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 1 night in Sep 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
We didn’t have any issues and it was a great experience.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

maria

Disliked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Leonardo

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

megan

Disliked: Cleanliness, staff & service, property conditions & facilities
The lobby was incredibly hot and humid, no air conditioning was on and all the doors were propped open for “ air flow” . This made eating extremely uncomfortable considering my the amount of flies landing on you and your food. Bottles of water in the room were $3 EACH !! For a Hilton property I was incredibly disappointed. Will not return !
Stayed 1 night in Sep 2023

2/10 Terrible

Joshua

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Ac is broken and host was rude when checking in.
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Traveled with group
Liked: Amenities
Lovely
Stayed 1 night in Aug 2023

10/10 Excellent

Christina

Stayed 1 night in Aug 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Syomn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were awesome, the room was clean, the pool was nice and the hot tub was great!
Stayed 1 night in Aug 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Decent.
Decent overall. Staff was friendly. We were surprised to see staff in our rooms stripping the beds before we checked out (and before check out time) with our personal items still in our rooms. Doubt we would stay here again with so many other options in the area.
Stayed 2 nights in Aug 2023

4/10 Poor

Julie

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The staff did not follow up on requests to fix things (i.e, remote) in the room.
Stayed 2 nights in Aug 2023

6/10 Okay

Michelle

Traveled with family and small children
Disliked: Cleanliness
The lobby had a horrible smell. Also near the elevstor. I was told there was a continental breakfast and when Iwent down i was told in a nasty way there wasnt one. The receptionist was rude and a little unprofessional
Stayed 1 night in Jul 2023

10/10 Excellent

CHRISTINA

Stayed 1 night in Jul 2023

4/10 Poor

Kate

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Don't do it. The ratings and pictures make this place sound good, but it is a hot mess. We had a room block for our baseball team and whenever families would call to reserve a room the hotel staff could not find our block. Then the hotel cancelled the rooms in error the day before we were all scheduled to check in. The wrong family was sent the cancellation emails. Everybody had to call back to have their rooms re-booked before they were sold out. Customer service is non-existant. If you have any issues, big or small, they are not going to help. Beds are super creeky and loud, our air conditioner rattled on and off all night. A family on our floor got locked IN their room (locking mechanism malfunctioned) and it took the hotel over 30 minutes to get them out. All they had to do was get permission to let them out through the adjoining room and it took the hotel 30 minutes to figure this out. The pool was really tiny, and both treadmills were broken in the fittness room. The only positive was cleanliness and location, but you should get more than bare minimum expectations from a Hilton.
Stayed 4 nights in Jul 2023

8/10 Good

Darren, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for all your local needs, pharmacy, restaurant, and sporting park!
Stayed 1 night in Jul 2023

10/10 Excellent

Stephanie, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
1st time Hilton stay
It was ok not the greatest. The hotel was hot and humid throughout the entire public spaces. The breakfast buffet was extremely limited for the $12 charge. No luggage carts around and when I asked the rude lady at the front desk for one, she told me they must be up on the floor with no resolution
Stayed 2 nights in Jun 2023

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Cousin trip
Check in person was wonderful. The room looked like it could use a little refresh but overall was fine.
Stayed 1 night in Jun 2023

2/10 Terrible

Jeffrey A

Stayed 1 night in Jun 2023

6/10 Okay

Tony

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Spiders crawling across the bed, Coffee maker didn't work
Stayed 1 night in Jun 2023

10/10 Excellent

Micheal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Christopher

Traveled with family
Disliked: Staff & service
Dissapointing
The price for the buffet breakfast was ridiculously high and definitely not worth it. It was comparable to the free breakfasts offered at other hotels, such as Marriott. In addition, it is disappointing to be required to ask for a room cleaning. Although I did, I didn't get it
Stayed 3 nights in May 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Shallinie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

La'sean

Stayed 3 nights in Apr 2023

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location off highway and close to Ripken. A lot of shopping and restaurants within walking distance including the Green Turtle
Stayed 1 night in Apr 2023

10/10 Excellent

Richard, Ridgefield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveniently located off of I 95, clean room, friendly staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Jacquetta

Stayed 1 night in Apr 2023

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Natalie

Stayed 2 nights in Mar 2023

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, room comfort
Food
Cost of breakfast and to go food extremely high
Stayed 2 nights in Mar 2023