2 indoor pools, 2 outdoor pools, cabanas (surcharge), pool umbrellas
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Reviews of Granada Luxury Resort Okurcalar - All Inclusive

5 out of 5
Granada Luxury Resort Okurcalar - All Inclusive
Alara Turizm Center Okurcalar, Alanya, Antalya

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 100 reviews" "
Rating 8 - Good. 25 out of 100 reviews" "
Rating 6 - Okay. 7 out of 100 reviews" "
Rating 4 - Poor. 8 out of 100 reviews" "
Rating 2 - Terrible. 3 out of 100 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shahab

Stayed 6 nights in May 2024

8/10 Good

Abbas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*Food was available 24 hours. The quality, taste, and diversity of the dishes were exceptional. However, the drinks quality was very poor, and the bartenders lacked expertise in crafting cocktails, they didn’t even know how to serve Tequila or Wine. Most bars lacked the necessary ingredients and equipment for cocktails. Therefore, while the hotel is a paradise for food lovers, it may not be the best choice for those who appreciate quality drinks. *The staff were very nice, polite, and helpful. However, they did not speak English, which posed a significant challenge for non-Turkish speakers. Therefore, communication barriers often necessitated the use of translation tools. While the majority of staff were pleasant, I must mention an exception: the Massage and Spa staff. They were very rude and would bother you every time you wanted to use the Turkish bath or Sauna. They always interrupted to advertise their massage services, making us uncomfortable and avoiding the Turkish bath to avoid their interruptions. *The hotel amenities were very good, including a small water park, a nice pool, and enjoyable nightly shows. Additionally, there was a pleasant beach and a fun disco. However, the Pavilion was beautiful but not free to access. The amenities may not be in busy periods. Therefore, be cautious during busy times. Lastly, the game hall was advertised as complimentary but incurred an unexpected surcharge, which was disappointing and should be clarified to guests in advance.
Stayed 5 nights in May 2024

10/10 Excellent

Chanceline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Many activities, dining options available.

8/10 Good

Yahya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Midemiz bozulmasindan dolayi, Otelden 1 gün önce çıktık. Buna karşılık kimsede herhangi bir özür dileme bile yoktu.
Stayed 4 nights in Oct 2023

10/10 Excellent

Ahmet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Sep 2023

4/10 Poor

Victor

Traveled with family and small children, Traveled with family
Not as expected, from the info they provided.
Stayed 7 nights in Aug 2023

10/10 Excellent

Nurgis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 7 nights in Jul 2023

8/10 Good

ALI

Traveled with group
Liked: Cleanliness, property conditions & facilities
Hotel is a beatifull...I will come back soon.
Stayed 3 nights in Jun 2023

10/10 Excellent

Victor, Freedom

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food, enough entertainment, location is good as well, sauna and spa are great. What else do you need!
Stayed 3 nights in May 2023

10/10 Excellent

Kemesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Apr 2023

10/10 Excellent

Arturas

Stayed 9 nights in Oct 2022

10/10 Excellent

Shahid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again holidays in Turkey
Good service, very friendly, delicious food, sandy beach.
Stayed 7 nights in Oct 2022

10/10 Excellent

Jiri

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel with facilities and service to match the price. Quality food in a sotiment where everyone can choose. The service in the dining rooms and bars is good, friendly and friendly - first class. The only weakness of the stay was the room service. It was poor - towels were constantly missing, beds were made up poorly, fridge was not replenished, washing up supplies were not replenished, etc. Other than the room service, everything was excellent. Thank you for a wonderful stay. Jiri
Stayed 7 nights in Sep 2022

10/10 Excellent

Virginia

Stayed 9 nights in Sep 2022

8/10 Good

Mamdooh

Stayed 8 nights in Sep 2022

4/10 Poor

????

Traveled with family
Liked: Cleanliness, staff & service
Small rooms , small bed, air condition not good enough , water in the shower at 7th floor was not good.
Stayed 4 nights in Aug 2022

4/10 Poor

balsam

Liked: Cleanliness, staff & service, property conditions & facilities
Mr. yulskel was extremely helpful , had great conversation with him. Wishing him all the best. Staff hardly spoke English was greeted at the lobby with a brochure and asked to look at it ???? Good it was in English…. All in all it was ok but will not go back and stay at the same resort. Disappointed
Stayed 4 nights in Jul 2022

8/10 Good

Goksu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and clean. Staff is extremely professional and nice. They try to solve all your issues. There has been wi-fi issues in general and they tried to resolve it for me as I had to work. Staff needs to learn more English for tourists I believe. But they try so hard to please them. Also towels for the beach is an issue. Hotel is trying to please everyone and give all the towels when they need it but this not eco-friendly. Towels should be only given once and customers should understand this rule..This is something they do for customers but we all need to be aware of the environment, water etc.
Stayed 6 nights in Jun 2022

10/10 Excellent

Arezu, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning place , clean , luxury place for your holiday, amazing food , gorgeous area , high level of entertainment…… We were a group of 11 people all different age , there was fun for all in highest level 👍👍
Stayed 6 nights in Jun 2022

10/10 Excellent

Hector, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is exactly as it looks in the pictures! Even nicer! We absolutely loved it and wished we had booked even more time. We were there for 5 days but could have totally stayed for 10! Definetely going back!!!
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in perfect order - excellent stay and excellent service at the hotel. I highly recommend to all who want to stay at the sea to a high standard. Loud and everywhere recorded music - it is hard to find a place for peaceful relaxation.
Stayed 8 nights in Sep 2019
Response from Granada Luxury Hotels Okurcalar on Oct 11, 2019
Dear guests, First of all thanks for choosing us. We are happy that you enjoyed your stay here. Hope to see you in Granada again. Granada Luxury Hotels Okurcalar

10/10 Excellent

Tsitsi, Johannesburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our room were breath taking. The hotel is massive with all you need there
Stayed 4 nights in Aug 2019
Response from Granada Luxury Hotels on Aug 25, 2019
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best regards Granada Luxury Okurcalar

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Beautiful. Completed array of activities. Excellent design and architecture. Own beach
Stayed 6 nights in Jun 2019
Response from Granada Luxury Okurcalar on Jul 26, 2019
Dear Guest, For firstly thanks for your feedback.Your good comments are motivated us as well.We hope to see you again in Granada Luxury Okurcalar Sincerely Granada Luxury Okurcalar

10/10 Excellent

Hector, London

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great place for all inclusive holidays. we have really enjoyed our ten days of holidays. I tend to visit antalya every year few times and this is one of the best hotels, particularly swimming in the sea from the pier deck was an amazing experience. I will highly recommend this hotel to everyone.
Stayed 9 nights in May 2019
Response from Granada Luxury Okurcalar on Jul 26, 2019
Dear Guest, For firstly thanks for your feedback.Your good comments are motivated us as well.We hope to see you again in Granada Luxury Okurcalar Sincerely Granada Luxury Okurcalar

10/10 Excellent

Shahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great destination for total relaxation.
The resort is one of the best in terms of facilities and entertainment. The food range and quality, unequal and the level of cleanliness and hygiene is absolutely amazing. The rooms and bathroom are big and bright however the double beds for couples are not big enough.
Stayed 7 nights in May 2019
Response from Granada Luxury Okurcalar on Jul 31, 2019
Dear Guests, Thanks for your feedback. We are glad to hear that you were happy in your stay. We hope to see you again in our hotel. Granada Luxury Hotels Okurcalar

4/10 Poor

Bodil Juliane Marie

Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Apr 2024

8/10 Good

Shahid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel but poor massage treatment
This was our 2nd time in Granada Luxury Hotel. We are very pleased with service. Food with huge variety and delicious. Very good entertainment. Ibrahim (operations manager) and Julia (customer relationship mager) are great assets to this hotel. We got upgraded rooms without additional charges. However, the spa manager Yahya (so-called doctor) and Georgyi have no idea about customer service. Yahya even mentioned that European have no idea what does mean „medical massage“. He will provide you a free 15 min massage (by ladies from Africa and Asia) to find out what kind of treatment you need. These ladies make a standard statement and out of 10 people, it works on 1 or 2. In my case their statement were 100% wrong. My wife took one treatment and ended up tears. We would love to go to Granada Luxury Hotel again, but will never waste our money on cheap massage treatment there, as Yahya provides very poor service with European price level in Turkey.
Stayed 7 nights in Oct 2023

10/10 Excellent

Hanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meillä oli todella upea 9 vrk perheloma. Saimme odotettua paremman ja suuremman perhehuoneen pyytämättä. Hotelli siisti ja aivan rannalla. Allasalue viihtyisä ja henkilökunta erittäin ystävällistä. Ruoka ja juomat maittavia. Voisimme tulla uudelleen!
Stayed 9 nights in Oct 2023

10/10 Excellent

Shahid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

2/10 Terrible

Ufuk

Liked: Cleanliness
Disliked: Staff & service
Hotel in Ordnung - Personal teilweise katastrophal
Das Hotel ist nicht schlecht. Zustand des Hotels ist in Ordnung, nichts besonderes. Mein Urlaub begann damit, dass ich falsche Zimmer zugewiesen bekam und mir an der Rezeption mitgeteilt wurde, dass keine Zimmer mehr zur Verfügung stehen. Erst nachdem wir knapp zwei Stunden gewartet haben und uns bei der Guest Relation beschwerten, bekamen wir neue Zimmer. Man hätte sich den Stress zu Urlaubsbeginn jedoch sparen können, zumal ich zum Entspannen den Urlaub nehme, nicht für Beschwerden ;) Der Urlaub verlief anschließend nicht reibungslos, auch wenn die Hotelanlage und auch der Strandbereich durchaus attraktiv gestaltet ist. Was mich persönlich jedoch störte ist, dass Hotelpersonal. Im SPA-Bereich, wo Handtücher abgeholt werden, ist das Personal viel zu aufdringlich, was das Anbieten von Dienstleistungen betrifft. Verweigert man, bekommt man in den darauffolgenden Urlaubstagen (beim Handtuchwechsel) nicht gerade den nettesten Blick von den SPA-Mitarbeitern ;) mal Nachdenken, ob es fünf Sterne-Niveau ist. Zum eigentlichen Problem: Barkeeper. Viel zu aufdringlich und auf Frauen fokussiert. Natürlich ist es OK, wenn man Frauen besondere Cocktails zubereitet. Jedoch unverständlich und nicht professionell, mit den anwesenden weiblichen Gästen zu flirten - auf besonderem Niveau ;) Ich habe auf darauf hingewiesen und bekam mitgeteilt, dass man sich darum kümmern werde. Das Resultat: Selbes Personal mit der selben Einstellung an derselben Bar (Lobby). Vielleicht mal überdenken.
Stayed 8 nights in Sep 2023

4/10 Poor

Dennis

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
**Positive:** - It's worth noting the friendly guests we encountered during our stay. The atmosphere created by fellow guests added to the enjoyment of our holiday. - The hotel's housekeeping staff was also exceedingly courteous and friendly, enhancing our stay. - The sandy beach is a true highlight, especially in a region where such beaches are rare. - The sea and the water sports program were definitely highlights. **Negative:** 1. A significant point of criticism concerns the towel exchange process in the spa area, which was problematic due to very unfriendly staff and a lack of towel availability in the late afternoon. Consider enabling towel exchange at the beach, providing an ample supply of towels, and training staff in friendliness. 2. The constant solicitations on the beach for massages, tours, and shopping were annoying and should be reduced. 3. The rooms proved to be very soundproof, leading to disturbances from neighbors and hallway noises. 4. The misleading elevator numbering should be urgently replaced with simple numbers. 5. The concept of paid à la carte restaurants was disappointing. Consider allowing at least some of these restaurants to be used without additional fees to enhance guest satisfaction. 6. The buffet restaurant was acceptable but could offer a greater variety of seafood and beef. 7. The check-in p
Stayed 9 nights in Sep 2023

10/10 Excellent

Hulusi

Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveler

Traveled with family
Beklentimizin altında bir tatil oldu. Havuz yeterli değildi ama büyük ihtimalle denize sıfır bir otel olduğu için öyleydi. Yemekler çok çeşitti ama lezzetli değildi tatlıları çok başarılıydı. Çalışanların çoğu hepsi değil abi abla şeklinde hitap ediyordu ve genel olarak çok güleryüzlü değillerdi. Ayrıca oteli bir daha tercih etmemiz için yeterli 2 olay yaşadık. Bebek yatağı bize sorulmadan son 2 günümüz kala odadan alındı. Akşam bu durumu belirtip nedenini sordum tekrar koyduralım kusura bakmayın dendi gerek yok konulmasın bizimle uyur dedik ki konuştuğumuz kişi çok kibardı ama yine de bu olay beni çok sinirlendirdi ve en kötüsü de son gün odadan çıkış yapmadığımız halde ki çıkış saatimize de vardı daha yatakların nevresimleri alınmıştı ve ben bebeğimi uyutamadım. Daha sonra bu durumu da anlatınca ve uçağımızın saatine de daha olduğu için bize ekstra 3 saat kalabileceğimiz bir oda ayarlandı. Sonuç olarak 2 sorunumuzla da çok güzel ilgilendiler teşekkür ederim ama olmaması gereken şeylerdi. Sonuçta kaç yıllık otel ve bu tür olayların olması müşteri için çok saçma ve can sıkıcı. Sonuç olarak bir daha tercih eder miyiz hayır.
Stayed 5 nights in Aug 2023

10/10 Excellent

Behzat, Karlstad

Stayed 5 nights in Aug 2023

10/10 Excellent

Furkan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Selin

Stayed 4 nights in Aug 2023

2/10 Terrible

Ozan

Stayed 4 nights in Aug 2023

10/10 Excellent

Feyza halime

Stayed 4 nights in Aug 2023

10/10 Excellent

Kübra

Traveled with partner
Liked: Amenities
Sehr freundliches und nettes Personal, auf Wünsche werden eingegangen. Zimmer und das Hotel an sich sehr sauber. Das Essen schmeckt auch sehr gut, man hat viel Auswahl und es gibt jeder Zeit was zum Essen :)
Stayed 6 nights in Aug 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Zeker aan te bevelen en voor herhaling vatbaar
Stayed 9 nights in Aug 2023

10/10 Excellent

Coralie

Liked: Cleanliness, staff & service, property conditions & facilities
Propreté irréprochable, personnel très accueillant, je reproche le manque d’anglais car peu le parlent, l’hôtel est à 30mn d Alanya, il y a un service de location de voiture au sein de l’établissement avec des prix de voitures corrects ce qui permet de visiter cette ville très jolie. Mais je recommande vivement pour uk séjour familial super souvenirs!

10/10 Excellent

Dilara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Ibrahim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon hôtel je conseille manque juste un peut de rafraîchissement partout pour paraître plus neuf sinon dans ensemble je note 5
Stayed 6 nights in Aug 2023

8/10 Good

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel gayet güzeldi. Yemekler lezzetli, garson arkadaşlar ilgili ve güler yüzlüydü. Fakat denizi kirli ve sosyal aktiviteleri kısıtlıydı. Havuz bu büyüklükteki bir otel için yeterli değildi.
Stayed 4 nights in Aug 2023

10/10 Excellent

OZKAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2023

6/10 Okay

Pinar

Traveled with family and small children
Die Anlagen ist leider zu klein für so viele Gäste. So dass die liegen eng beieinander stehe und kaum Platz da ist. Personal kommt mit der Reinigung am Pool nicht hinterher Pool Anlage sehr schmutzig.
Stayed 4 nights in Jul 2023

2/10 Terrible

Osman

Disliked: Cleanliness, staff & service, property conditions & facilities
Und freundliche Personal
Stayed 4 nights in Jul 2023

10/10 Excellent

Turgut

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im Großen und ganzen sind wir zufrieden mit dem Hotel und der Anlage! Wir würden das Hotel weiterempfehlen und stellen uns einen weiteren Aufenthalt in dem Hotel vor .
Stayed 4 nights in Jul 2023

6/10 Okay

Emre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jul 2023

8/10 Good

Isa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konum güzel
Herkesin tereddüt etmesen gidebileceği güzel otel
Stayed 5 nights in Jul 2023