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Reviews of Kleopatra Balik Hotel

Kleopatra Balik Hotel
Kizlar Pinari Mahallesi Atatürk, Caddesi No. 220-1, Alanya, Antalya

Reviews

6.8
Rating 10 - Excellent. 19 out of 75 reviews" "
Rating 8 - Good. 22 out of 75 reviews" "
Rating 6 - Okay. 15 out of 75 reviews" "
Rating 4 - Poor. 5 out of 75 reviews" "
Rating 2 - Terrible. 14 out of 75 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

LABISA

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Nashwan

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad staff unpolite employees The save box and the aiir condition are extra cost !!!!!!!!!!!!!
Stayed 1 night in Aug 2023

8/10 Good

Nashwan

Stayed 1 night in Jul 2023

2/10 Terrible

Tatiana

Stayed 1 night in Sep 2022

2/10 Terrible

Ali

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have traveled the world and this was one of the worst hotel i have ever experienced , unfortunately it was very bad experience with them we booked the room online and when we arrived we realized that the room was not the same as the picture they viewed and when we asked for a better room they charged us more money!!, the room was very old the bedsheets was old broken and smells really bad !! The whole rooms in the hotel smells drainage we couldnt sleep comfortably!! The woman who is cleaning the room were cleaning the floor with the same toilet floor towel!! Any request we did they were always answering there is no room service!! The towels they provided us was old and damaged!! Even there was no tissues or a bin in the room ! The fridge was sooo old and not cooling! AC conditioner was always turned off whenever we open the balcony! So we needed to smell the dranage whenever we enter the room! I dont recommend this hotel to anyone. OVER RATED
Stayed 5 nights in Aug 2022

10/10 Excellent

Yaser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 👌
Good location, very close from otogarand kelopetra beach ⛱ Just i did not like wifi because its not free
Stayed 1 night in Oct 2021
Response from Kazim on Oct 4, 2021
Thank you soo much. see you next time

10/10 Excellent

Beka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2021
Response from Kazim on Aug 23, 2021
Memnun kalmanıza sevindik. ileri zamanlarda yine bekleriz.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t have Wi-Fi.
Stayed 2 nights in Aug 2021
Response from Kazim on Aug 22, 2021
Dear guest, we have Wi-Fi systems. but Extra charge. You can check the our page. And we will give information all guest.

2/10 Terrible

Atheer, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor and disappointing hotel
1.Shower was bad . Broken shower door and handle . 2. Air condition was so bad and very hot and takes soo long to cool the room 3. Buffet was so bad . 4. Lift is too small and too slow 5. I had to ask for my room to be cleaned 6. Wifi is terrribe and doesn't work at all ! 7. I had to pay extra money to get a second key for our room 8. There is no secure room to leave luggage 9. Swimming room is too small
Stayed 5 nights in Jul 2018
Response from Kleopatra Balık Hotel on Jul 27, 2018
Dear Guest, Thanks for your advices . We will go on duty of these subjects. Next time we hope you will get better service.

4/10 Poor

Ole Petter

Stayed 14 nights in Jul 2023

2/10 Terrible

Selcuk

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nie wieder
Stayed 1 night in Apr 2023

6/10 Okay

Peter

Stayed 7 nights in Sep 2022

8/10 Good

Hanan

Liked: Cleanliness, staff & service
Stayed 9 nights in Jul 2022

6/10 Okay

özlem

Traveled with family
Yemekler hegun tavuk vardi ,et balik turu hic yoktu bol garnitur agirlikli idi.Kahvalti standart hergun ayni seyler vardi ,simit pogaca vb yok.
Stayed 11 nights in Jul 2022

2/10 Terrible

Mesrure

Stayed 1 night in Jul 2022

2/10 Terrible

kenan

Stayed 1 night in Jun 2022

4/10 Poor

Bülent

Disliked: Staff & service, property conditions & facilities
Hayal kırıklığı
Konfor aramayın, sadece temiz bir oda düşünün o kadar. Kahvaltı diye verdikleri şey kalitesizlikten dökülüyor. Tam bir hayal kırıklığı.
Stayed 3 nights in Oct 2021

8/10 Good

Jade-Julia

Liked: Staff & service
Disliked: Property conditions & facilities
Fixit
Near to beach, but hotel is very noisy and many thinks broken.
Stayed 28 nights in Sep 2021

8/10 Good

Musa

Business traveler
Disliked: Cleanliness
Vasat bir konaklama oldu
Stayed 1 night in Oct 2021
Response from Kazim on Oct 4, 2021
görüşleriniz bizim için önemlidir. paylaştığınız için teşekkür ederiz

2/10 Terrible

SHYNGYSKHAN

Disliked: Cleanliness, staff & service
Приехали сюда а тут за все нужно доплачивать например каждый день за вай фай платили Кухня ужасно невкусно А еще повар жадный мало ложит хотя шведский стол Убирают грязно оставили грязное полотенце Попросила новое так мне нашрубили и отказали Плачу деньги за воздух
Stayed 3 nights in Sep 2021
Response from Kazim on Oct 3, 2021
Dear Guest, our hotel concept wifi is extra charge. you can check the hotel page before reservation. and you are room only you didn't meal plan. whrere are you know the our khicken. can you delete this paraphrase please!...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Kazim on Aug 23, 2021
thank you soo much see you next time

6/10 Okay

Ozan

Liked: Room comfort
Stayed 4 nights in Jul 2021

2/10 Terrible

wael

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Kazim on Aug 22, 2021
Dear Guest, Could you tell me your problem. what didn't you like

2/10 Terrible

NIcolas

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Dyrt wifi samt att duschen (stången) gick sönder ingen respons efter en vecka gav vi upp. Samt att transfer skulle kosta 380 tl ist för 250 tl med det fixade sig efter vår protest.
Stayed 14 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inget speciellt hotel, men rummet var fräsht. Låg bara över gatan från stranden och ca 10 min promenad för vara inne i centrum
Stayed 10 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 16 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2019

8/10 Good

ÖMER FARUK

Liked: Property conditions & facilities, room comfort
Otelin Yeri çok güzel Otel pis değil ama temiz de değil Bakımsız olduğu kesin. Hizmet kalitesi düşüktü en
Stayed 2 nights in Jul 2019

10/10 Excellent

Emin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Haft dårlige senge og aercondition haft forhøjet lyd
Stayed 6 nights in Jul 2019

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Özgür

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel otel
Otelin konumu çok güzel. Odalar temiz. Gayet memnun kaldım.
Stayed 1 night in Jun 2019

8/10 Good

ROMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities
Stayed 5 nights in Jun 2019

6/10 Okay

Mehmet

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2019

6/10 Okay

Osman

Disliked: Cleanliness, property conditions & facilities, room comfort
İdare eder
İdare eder
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Oguzhan

Liked: Room comfort
Disliked: Staff & service
Fiyata göre iyi
Otelde düzen yoktu çok bekletildik resepsiyonda çalışan sayısı çok yetersiz ve kimin çalışan olup olmadığını ayırt edemedik sivil giyinmiş çalışanlar sadece resepsiyonda bir kişi var başka kimse yok her işi kendiniz hallediyorsunuz tek iyi noktası çok uygun bir fiyata konakladık
Stayed 1 night in Jun 2019

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2018

8/10 Good

Bulutbek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отдых удался
Отдых в отеле понравился. Пляж отличный, вода очень чистая. Набережная красивая и удобная для прогулок. Питание тоже понравилось, дают много зелени. Вкусный и свежий хлеб каждый день.
Stayed 10 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Balik
Habe noch nie so ein schlechtes Hotel gebucht. Personal unfreundlich, essen soweit okay, aber kein ordentliches Obst,nur Pflaumen und kleine Äpfel, eine kuchensorte die man nicht essen könnte, da sie nur voll Öl gesaugt waren. Zimmer total abgewöhnt, Dusche war ne Katastrophe, Fernsehgerät ging gar nicht. Bar geöffnet bis 22 Uhr. 2minuten vor 22 Uhr gab es nichts mehr. Das einzige positive war der kurze weg zum sehr schönen Strand.
Stayed 12 nights in Sep 2018

6/10 Okay

Verified traveler

Vaatimaton all inclusive
Aamupala melko heikko. Parasta hotellissa on sijainti lähellä Kleopatra rantaa. All inclusive hyvin vaatimaton ja lasit, kupit ja ruoat oli usein loppu. Sinänsä ajoi kyllä asiansa ja edullisuutensa vuoksi ihan ok valinta.
Stayed 2 nights in Sep 2018

6/10 Okay

ufuk, paris

Disliked: Cleanliness
Pas de ménage quotidien fait dans les chambres nourriture pas terrible un peu près la même chose tous les jours Wifi normalement gratuit à la commande mais à la réception ils m'ont dit que c'était payant pour le coffre même chose
Stayed 15 nights in Aug 2018

2/10 Terrible

Hüsamettin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personel çok saygısızdı.yemekler berbat. Animasyon hiç yoktu. Tercih edilecek bir hotel değil.
Stayed 2 nights in Jul 2018

8/10 Good

Ece

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2018
Response from Kleopatra Balık Hotel on Aug 11, 2018
Teşekkür ederiz. Yine bekleriz.

10/10 Excellent

Bent, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, close to the beach.
I had a very nice room, with a perfect wiew to the beachThe staff was very nice and serviceminded.I had all inclusive, and i loved the food.
Stayed 3 nights in Jun 2018
Response from Kleopatra Balık Hotel on Jun 30, 2018
Thank you Bent.

6/10 Okay

Serdar

Disliked: Room comfort
Stayed 1 night in Jun 2018
Response from Kleopatra Balık Hotel on Jun 24, 2018
Teşekkür ederiz.

8/10 Good

Verified traveler

Liked: Cleanliness
Bazi eksik yanlar disinda fiyat performansda iyi
Ucretsiz wi fi olarak rezervasyon yapmama ragmen wi fi icin ek ucret talep edildi, consept boyle imis. Ana yemek cesitliligi az. Konum iyi.
Stayed 1 night in Jun 2018
Response from Kleopatra Balık Hotel on Jun 20, 2018
Teşekkür ederiz. Eksikliklerimizi düzeltmeye çalışacağız. Yine bekleriz. Saygılarımızla,

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skøn udsigt, venlig service, god husmandskost
Vi var to veninder, der havde fået opholdet til under halv pris. Forventningerne var ikke store, men såvel hotellets betjening som mad og vores værelse med havudsigt var super. Poolen lidt klejn, men da det ligger lige ved stranden, var det ikke noget problem. All inklusive drikkevarer var ikke noget særligt, men ok til prisen. Ingen all inklusive i strandbaren. Maden var frisk og hjemmelavet tyrkisk "husmandskost" - meget kylling, men det er ikke usædvanligt. Det var veltilberedt og der var mange lækre rå, syltede, kogte, stegte grøntsager, salater osv. Så hvis man er til det tyrkiske (husmandskost)køkken, som os, er det sikkert et hit! Vores værelse var såkaldt "selekt" med lækkert nyt badeværelse og en stor altan med udsigt direkte til hav/strand (havudsigt). Værelset er ikke stort - det er ikke en lejlighed, men et hotelværelse - der er køleskab (kun tændt, når man er på værelset!). Skabsplads er der, men det er lidt upraktisk... Alt i alt var vi meget tilfredse med værelse, mad og god, venlig service fra personalet, rengøring osv. Plusser: +Venlig betjening, +God/frisklavet tyrkisk husmandskost, +Rent og pænt +Super altan/udsigt til havet +Lækkert, nyt badeværelse +1.række til stranden Minusser: -Ingen all inclusive på stranden -Udvalg af drikkevarer/baren (ikke noget at skrive hjem om, men ok til prisen) -Skabsplads -Lille pool -Dårlig wifi, som man betalte 2 EUR for pr. dag (og ikke sikret!). Den kunne ikke trække, når for mange var på
Stayed 7 nights in Jun 2018
Response from Kleopatra Balık Hotel on Jul 22, 2018
Thank you very much. See you again.