When I tried to check in at the front desk the staff member assisting me could not find my reservation. I showed him my confirmation on Hotels.com but he said he could not find it on the hotels’ system and I would need to contact Hotels.com.
I had driven very far and had a medical procedure at 6am the next day that required no food the prior day. Therefore, I was not feeling well and told the attendant I had to go to the restroom. I left him my iPhone with the Hotels.com reservation pulled up showing fully prepaid on Hotels.com for my 2 night stay, my ID and a credit card for the $50 incidental hotel charge.
When I returned he was still not finding my reservation. Finally, someone emerged from the back and found my reservation as I was still trying to contact Hotels.com.
The next day, no sleep due to the prep for my medical procedure I returned from the hospital ready to get some much needed rest. I pushed the elevator button to return to my 3rd floor room. To my horror, the elevator door opened with a member of the hotel staff and another individual trying to manipulate a gurney out of the elevator that contained a very large black body bag with an obviously deceased person. I stood there in shock waiting! Once “they” finally exited I stepped in the elevator alone terrified, shaking and extremely traumatized. I returned to my room locked the door and sit terrified wondering what had happened to the deceased. Were they murdered, or dead in the rooms next door.