“I chose to stay at this hotel specifically because I wanted to use the pool. Unfortunately, due to the weather, the pool was closed. While I understand that the hotel cannot control the weather, I was disappointed that the staff said there would be no accommodations, such as a return pass or future opportunity to use the pool, despite that being one of the main reasons for my stay.
This isn’t the first issue I’ve experienced here, and it seems like every time I stay, something goes wrong.……
“I chose to stay at this hotel specifically because I wanted to use the pool. Unfortunately, due to the weather, the pool was closed. While I understand that the hotel cannot control the weather, I was disappointed that the staff said there would be no accommodations, such as a return pass or future opportunity to use the pool, despite that being one of the main reasons for my stay.
This isn’t the first issue I’ve experienced here, and it seems like every time I stay, something goes wrong.……
Santana