Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews of Hotel Zazz

3.5 out of 5
Hotel Zazz
3711 Central Ave NE, Albuquerque, NM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 253 out of 354 reviews" "
Rating 8 - Good. 55 out of 354 reviews" "
Rating 6 - Okay. 17 out of 354 reviews" "
Rating 4 - Poor. 13 out of 354 reviews" "
Rating 2 - Terrible. 16 out of 354 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Staff & service, amenities
Was unique with lots of fun photo opp areas. Room was cute, comfy beds, great mirrors, great tub but keurig didn’t work and we booked for 3 adults but room was only set up with enough towels and coffee for two. Be sure to check your messages and reply or you won’t get maid service. Big problem with homelessness in this area drifting in and around which was a scary problem since there is no designated smoking area, they make you walk out to the sidewalk which is right on the strip where they constantly walk, and there’s no receptacle for your cigarette butts and nowhere to sit. Owner is a lovely lady and lobby and ice-room are super cute. Speakeasy is nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zazz is a converted motel, colorful and fun, and located within a short walk of a wide array of good restaurants and some fun shops. It's also right on the BRT (Nob Hill East) so super easy to get to, and visit Old Town from, without a car. Staff were super friendly. Only downside is traffic noise, but it wasn't that loud.
Stayed 1 night in Apr 2024
Response from GSA-C.M on Apr 28, 2024
Debra! WOW we are thrilled and overjoyed to read your fantastic review! Thank you so much for putting together a thoughtful review that also explained how amazing the district is. Nob Hill is truly eclectic and art quirky! Hotel Zazz just wanted to fit in and make sure people feel good and comfortable within the conveniences of multiple james beard award winning restaurants and fun entertainment. We are afterall the closest Hotel to the University of New Mexico! Thank you again for your kind words. We hope to host you again in the future. Safe travels!

10/10 Excellent

Catalina Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very cute and modern hotel with pizzazz! Very clean. Very quiet and comfortable! Amazing staff. The lounge bar was simply classy. The bartender made some great drinks!
Stayed 1 night in Apr 2024
Response from Jeramy - GSA Night Audit on Apr 26, 2024
Thank you for the great review. We appreciate you taking the time to share your experience and for mentioning our wonderful staff. We can't wait for your next visit! Until then, blessings and good fortune to you always from Hotel Zazz.

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jeramy - GSA Night Audit on Apr 26, 2024
Thank you for the review, we are super happy you enjoyed your visit with us. We look forward to seeing you again in the future, until then, blessings to you always from all of us here at Hotel Zazz.

8/10 Good

Jordan

Stayed 1 night in Apr 2024
Response from GSA-C.M on Apr 23, 2024
Thank you for your positive feedback Jordan!

8/10 Good

Cayce Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute and a great, walkable location! The room was clean with some neat amenities I hadn’t seen before. The TV was playing a personal welcome when I came in with the story of the motel. The hydration station room was cute and had popsicles in the afternoon. It was quiet and I got a perfect night of sleep. Parking was a bit frustrating as other reviewers noted—we came back from watching the sunset on the Sandia Peak Tram and all spots were taken. The front desk folks were kind and let us park in the 10-minute check-in spots overnight. They said it was likely Z Lounge customers taking the spots as there were no signs up that I could see that parking was for hotel guests only. Not a huge deal as the neighborhoods behind the hotel also had street parking, but paying for a spot and not having one wasn’t ideal. I’d still definitely stay here again.
Stayed 1 night in Apr 2024
Response from Jeramy - GSA Night Audit on Apr 26, 2024
Thank you for taking the time to write up a review about your visit with us. We are so happy you enjoyed yourself and you got to eat some popsicles. My apologies about the parking, we typically use the two 10-minute spots as a backup to help mitigate the parking situation. We look forward to seeing you again in the future, blessings to you and your family from all of us here at Hotel Zazz.

10/10 Excellent

Charles M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and great lounge
Stayed 2 nights in Apr 2024
Response from GSA-C.M on Apr 22, 2024
Hey Charles! thank you for your positive feedback!

10/10 Excellent

Cal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The room was comfortable. The shower is really fantastic. It's loud at times but it is also on route 66 so I don't think there is much to do about that. Turning on the AC drowned most of it out.
Stayed 3 nights in Mar 2024
Response from Jeramy - GSA Night Audit on Apr 19, 2024
Thank you for the great review. We appreciate your feedback. It's true, being in the entertainment district means noise is a constant challenge. We do provide ear plugs and sleep masks to our guests when they request it. We look forward to seeing you again the future, until then, blessings to you always from all of us here at Hotel Zazz.

10/10 Excellent

William P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What did I find unique? Zazz defines the word!
Stayed 2 nights in Apr 2024
Response from GSA-C.M on Apr 13, 2024
Willam! wow thank you for your positive feedback we are so glad to hear that you enjoyed our little gem! We can't wait to host you again :)

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sharmin D. - GM on Apr 12, 2024
Hey Dave! Thank you so much for your feedback on your no show reservation. We appreciate that you booked directly with us for the correct dates. However, since you booked with a third party for the incorrect dates the third party can only make changes. We know for a fact you enjoyed your stay, per the text messages you sent us. We hope that you are able to resolve the issues via third party. Thank you! Stay colorfully!

10/10 Excellent

Keiko

Stayed 1 night in Apr 2024

10/10 Excellent

Anastasia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Definitely a good place if you like being social.
Stayed 2 nights in Apr 2024
Response from Jorgeous on Apr 11, 2024
Anastasia , we are so glad you enjoyed your stay with us. Don't forget to recommend us. We look forward to seeing you again soon!

10/10 Excellent

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just simply beautiful and hands down one of the best hotel experiences in Albuquerque.
Stayed 1 night in Apr 2024
Response from GSA-C.M on Apr 8, 2024
Wow Gilbert! thank you for your honest and positive feedback we are so blessed you chose our little dime. We are glad you enjoyed your experience and stay we hope to see you again very soon :)

2/10 Terrible

Patrick, Maricopa

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing.
Stayed 1 night in Apr 2024
Response from GSA-C.M on Apr 7, 2024
Hello Patrick, we are sorry to hear you didn't enjoy your stay, please let us know how we can make sure this doesn't happen again :)

8/10 Good

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GSA-C.M on Apr 7, 2024
Thank you for your positive feedback! please let us know how we can make your stay above and beyond for next time :)

8/10 Good

David

Stayed 1 night in Mar 2024
Response from GSA-C.M on Apr 22, 2024
Hey David! thank you for your positive feedback!

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodations. Beautiful rooms. Coming back for sure!
Stayed 1 night in Mar 2024
Response from GSA-C.M on Mar 31, 2024
Thank you so much for your positive review we can't wait to see you again!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish that I had more time to explore the property and surrounding area but I was only there for a night. The room was stylish and efficient. I loved how it was designed & the little touches that I know thought was put into it. The bed was comfortable and OMG the pillows were the best! I wish I knew where they got them from. If I'm ever back in that area, I will definitely book there!
Stayed 1 night in Mar 2024
Response from GSA-C.M on Apr 1, 2024
Hey Jamie! thank you so much for your positive feedback. We are so glad to hear that you enjoyed your stay, and blessed you gave our little gem a chance. Just and FYI you can take a little of ZAZZ with you. We sell our pillows on our website! We can't wait to host you again; we hope for safe travels :)

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Zazz was a fun place to stay at. The kids enjoyed the pool and the large size chess set. The popsicles were also a hit! The front desk staff were fun and polite. The colors were bold and popped out. It is also located next to a bunch of great restaurants and other fun shopping.
Stayed 1 night in Mar 2024
Response from GSA-C.M on Mar 31, 2024
Thank you for your positive feedback we are thrilled to hear our staff and hotel has exceed your expectations. We hope to host you again! Safe travels :)

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Mar 2024
Response from Jeramy - GSA Night Audit on Mar 29, 2024
Thank you for the great rating. We appreciate you taking the time to share your experience with others. We look forward to seeing you again in the future. Until we meet again, blessings to you and your family from Hotel Zazz.

10/10 Excellent

River

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here with my partner as part of our honeymoon road trip. The staff was super super super friendly and chill. Hello, texting to ask for service. Every square inch of this place has intentional effort made to make it fun & visually appealing. Location, walkability, Pillows, soaps, coffee and tea, & the shower, the bar!, the vibes, all 10/10! Writing this from the hotel at our next stop in Santa Fe, and I gotta say, it’s missing some Zazz!
Response from Jeramy - GSA Night Audit on Mar 29, 2024
Thank you so much for taking the time to write a review. You did such a wonderful job capturing in text what we strive for on a daily basis. We appreciate you elaborating on the things you found interesting. We can't wait to see you again on your next trip the area. Blessings to you and your family always from all of us here at Hotel Zazz.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay.
Stayed 1 night in Mar 2024
Response from GSA-C.M on Mar 25, 2024
Thank you for your review, we are glad you enjoyed your stay! Please let us know what we can do next trip to exceed your expectations.

10/10 Excellent

Matthew

Stayed 1 night in Mar 2024
Response from GSA-C.M on Apr 13, 2024
Hello Matthew! thank you so much for your positive feedback! We hope to see you again :)

10/10 Excellent

Anneya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really unique and colorful hotel in the heart of entertainment district and UNM campus life. Walking distance to a neighborhood grocery/market, pubs and eateries. Great energy here and enjoyed the Poetry Slamming event held at the lounge. I will return.
Stayed 2 nights in Mar 2024
Response from GSA-C.M on Mar 25, 2024
Anneya we are thrilled and overjoyed to read your fantastic review! Thank you so much for putting together a thoughtful review that also explained how amazing the district is. Nob Hill is truly eclectic and art quirky! Hotel Zazz just wanted to fit in and make sure people feel good and comfortable within the conveniences of multiple james beard award winning restaurants and fun entertainment. We are afterall the closest Hotel to the University of New Mexico! Thank you again for your kind words. We hope to host you again in the future. Safe travels!

6/10 Okay

Ethan

Traveled with partner
Disliked: Staff & service
Good hotel for a hang out scene, not as good if you are just looking for a place to stay.
Stayed 1 night in Mar 2024
Response from JM on Apr 12, 2024
Thank you for taking the time to write up a review. We are so sorry your stay with us didn't meet your expectations. We strive to provide a unique guest experience, but we realize that may not be for everyone. We do hope to see you again in the future, until then blessings to you always from all of us here at Hotel Zazz.

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service
Disliked: Amenities
Despite what you might read into this, I would like to make sure you understand that I had a positive experience overall. It looks like these owners took a Motel 6, slapped some paint on it, added some artwork, and upgraded the rooms as best as they could. It was clean, cute and it just seemed to work! It was right on the historic Route 66, but the surrounding area definitely did not seem safe. I wasn't aware that I HAD to reserve a parking spot in the hotel lot (for a price), so all the spots were taken when I got there and I had to park on one of the side streets. I'm not neurotic or anything, but I just couldn't sleep knowing that all of our stuff was left to chance. So I left the room for my girls and I slept in my car to make sure it was not broken into. I won't stay here again because there are better choices, but if you are completely aware of how to manage your stay I'm sure you will have a better experience than me.
Stayed 1 night in Mar 2024
Response from Jeramy - GSA Night Audit on Mar 20, 2024
Thank you for taking the time to write up a review about your experience. The hotel has gone through an extensive remodel a little over a year ago. In addition to new paint and upgrades, there is artwork across the hotel done by over 48 mother/daughter teams. We have also added a speakeasy and a spa. I'm truly sorry about the parking situation. We have posted on all the sites advising guests to reserve parking when they make their reservation, it helps ensure we can provide as much parking as possible to those who may need it. If a guest doesn't reserve parking, we assume they are using uber to get to the hotel, we do get a tremendous amount of people who uber and don't require parking. Regardless, we have cameras on all sides of the hotel including where you parked, and our staff monitors the cameras until the office closes around 3:30 AM and then security takes it from there. We hope to see you again in the future, until then may blessings and good fortune follow you and your family wherever you go.

10/10 Excellent

Langie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and trendy, affordable. Nice staff and clean rooms. The Z lounge is a nice unexpected touch.
Stayed 2 nights in Mar 2024
Response from GSA-C.M on Mar 18, 2024
Thank you for your positive feedback Langie we are blessed to have hosted you. Safe Travels!

10/10 Excellent

Lilija

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Zazz was artistically decorated and so bright and cheery. It just made our entire group just smile with all the various art installations and little perks. The attention to detail in providing comfort for its patrons was amazing. Hydration station, popsicles and speak easy were so fun and appreciated. Highly recommend and would stay again next time in the area
Stayed 2 nights in Mar 2024
Response from GSA-C.M on Mar 18, 2024
Wow, Thank you for seeing the little gem and its hidden story. We hope you were transformed into an immersive experience during your stay. The entire team works hard on a daily basis to ensure the story and the experiences transforms you to the whimsical world of ZAZZ. Thank you again for your amazing review and we look forward to hosting you again soon. Safe travels!

10/10 Excellent

Analisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Looks are great. Very colorful. Few parking spaces so make sure to get one. Small property. Not a bad thing but high on price
Stayed 1 night in Mar 2024
Response from GSA-C.M on Mar 18, 2024
Thank you for your positive feedback! We hope to see you soon..

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip cool place with fancy/fun amenities.
Stayed 1 night in Mar 2024
Response from GSA-C.M on Mar 17, 2024
Hey Harrison, Thank you so much for your gleaming review! We are extremely pleased to hear that you enjoyed your stay. We genuinely hope to see you again! Have a ZAZZY day :)

10/10 Excellent

Alexander, Petaluma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean colorful rooms and a hidden hole in the wall (literally!) bar and lounge. Great vibe and groovy decor with retro comfy seating nooks. I highly recommend, I'm back and will definitely to stay here again!
Stayed 1 night in Mar 2024
Response from GSA-C.M on Mar 17, 2024
Thank you, Alexander for your kind words about our little gem. We hope to host you again. Safe travels!

10/10 Excellent

Joanna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean and safe very colorfull
Stayed 2 nights in Mar 2024
Response from GSA-C.M on Mar 11, 2024
Joanna, thank you for your kind feedback, we hope to see you soon!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
It was truly like no other. It was a party for my eyes and heart. I’ve never seen such a beautiful hotel. I will definitely be staying here again.
Stayed 1 night in Mar 2024
Response from Sharmin D. - GM on Mar 10, 2024
A stay that is out of the ordinary is our tagline! We are glad to see we accomplished just that. We do pioneer in chromotherapy so your heart, soul, and majestic eyes can feel and see the happy we put into every stay. Thank you for trusting us. We look forward to hosting you again!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting hotel. Charming.
Stayed 1 night in Mar 2024
Response from Sharmin D. - GM on Mar 10, 2024
Interesting indeed! We do like to keep the mystery with our golden banana entry :) We are happy to see that our charming boutique hotel made an impression. We hope to host you again soon. Safe travels!

10/10 Excellent

Cynthia M

Hotel is decorated with bright colors, room was clean, bed comfortable, speakeasy is a nice place to hangout. I would stay at Zazz again.
Stayed 4 nights in Feb 2024
Response from GSA C.M on Mar 5, 2024
Hello, Cynthia thank you so much for your gleaming review. We are glad to hear that you enjoyed your stay with us. We hope to you guys very soon :)

10/10 Excellent

Pilgrim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great experience. My wife and I have given great reviews to all whom we have spoken. There are great restaurants within walking distance. The only minor drawback is the neighborhood has a few slightly seedy spots. But we would definitely stay here again.
Stayed 1 night in Feb 2024
Response from GSA-C.M on Mar 3, 2024
Hey Pilgrim, Thank you so much for your gleaming review! We are extremely pleased to hear that you enjoyed your stay. We genuinely hope to see you again! Have a ZAZZY day :)

10/10 Excellent

Larry

Stayed 2 nights in Feb 2024
Response from Jeramy - GSA Night Audit on Mar 21, 2024
Thank you for the great rating, we are so happy you enjoyed your time with us. We look forward to seeing you again in the future, until then, blessings to you and your family always from Hotel Zazz

8/10 Good

Shelomith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool place. Very unique!
Stayed 1 night in Feb 2024
Response from GSA C.M on Feb 24, 2024
Hello! thank you for your positive feedback! We are glad you enjoyed the PiZAZZ vibe we love to offer. Please let us know what we could do in the future to exceed your expectations :)

10/10 Excellent

Kenneth

Liked: Staff & service, amenities, property conditions & facilities
Central Ave. needs a bit of work. But the stay was nice and staff took care of us for the most part. Very responsive.
Stayed 3 nights in Feb 2024
Response from Jeramy - GSA Night Audit on Feb 23, 2024
Thank you for the great review. We pride ourselves on being guest centered so we do our best to make sure everyone's stay is the best it can be. We appreciate you choosing us to stay with and we look forward to seeing you again in the future. Until then, blessing to you and your family always.

10/10 Excellent

Arik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, nice staff, speakeasy was fun but not too crazy, very low key. Parking was weird though.
Stayed 2 nights in Feb 2024
Response from GSA-C.M on Feb 20, 2024
Hello Arik, thank you for your positive review. We love to hear that our staff exceeded your expectations. In regards of parking, we are located in the historical nobhill its known as the entertainment district, so there is limited amount of parking available in the area our hotel included. We hope to host you again!

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Fun staff and room
Stayed 1 night in Feb 2024
Response from GSA-C.M on Feb 17, 2024
Hey Robert! thank you for your positive feedback we are very glad to hear you enjoyed your stay. We hope to see you soon!

10/10 Excellent

Adrian

Business traveler
As a construction project manager I would take issue with the craftsmanship of the remodel. But the staff was welcoming. Great concept but I think they missed the mark.
Stayed 1 night in Feb 2024
Response from Jeramy - GSA Night Audit on Feb 15, 2024
Thank you, Adrian, for the great review. We had a large variety of people working on the unique artistic touches of the hotel. I'm sure you would have had some terrific ideas so feel free to share them with us if you would like. We are always looking for ways to make our place more exciting and unique. We had more than 40 mother/daughter teams who did most of the artwork you see around the hotel. There are also very unique murals painted on the walls in some of our rooms. We hope to see you again in the future, until then may blessings follow you wherever you go.

10/10 Excellent

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is super cute! Parking is a little hard on Saturday due to speakeasy but staff calls when parking opens up!
Stayed 1 night in Jan 2024
Response from GSA C.M on Feb 4, 2024
Hello, ElizabethWe are so glad to hear you enjoyed your stay with us. Thank you for your feedback, we hope we can see you again soon. In the meantime, have a Zazzy day!

10/10 Excellent

J. Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back Down Old Route-66
Great stay at a classic Route-66 motel in the interesting Nob Hill neighborhood.
Stayed 1 night in Jan 2024
Response from Jeramy - GSA Night Audit on Feb 2, 2024
Thank you for rating us and for taking the time to write about your experience. Nob hill is a great entertainment area for sure and we are glad you got to experience some of that during your stay. We look forward to seeing you again in the future, until we meet again may blessings and good fortune follow you wherever you go.

8/10 Good

Thomas M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jeramy - GSA Night Audit on Feb 1, 2024
Thank you for taking the time to leave a review Thomas, we are so happy you picked us for your lodging needs. You didn't leave any comments to let us know how we could have made your stay better. We are all about making our guests happy and we would love to hear how we can make ourselves better. We strive to give our guests a perfect stay every time they stay with us, and we are looking forward to seeing you again in the future so we can earn that number 10 on the review scale. Until we meet again, blessings to you and your family always.

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool place! Every room is a little different and very comfortable. I don't intend to stay in any other hotel than this one in Albuquerque.
Stayed 1 night in Jan 2024
Response from Jeramy - GSA Night Audit on Jan 26, 2024
Thank you, Gillian, for the great review, we are so happy your stay met your expectations. It always gives us a warm and zazzy feeling inside when we earn a repeat customer so thank you for taking the time to write about your experience. We look forward to seeing you again in the future, until then, blessings and good fortune you and your family always.

10/10 Excellent

PAUL

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GSA C.M on Jan 27, 2024
Paul, thank you for your positive feedback! We are extremely glad to see that we have met and hopefully exceeded your expectations. We hope to host you again :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as luxury as listing, but good stay for the $
Hotel was family run operation with attentive service. The location was safe but cramped. Bathroom's did not have a fan and window contained broken lock to rear exterior of hotel creating a potential safety issue for females or theft.$10 parking fee not listed on Hotels.com. Overall good stay for the $.
Stayed 1 night in Jan 2024
Response from Jeramy - GSA Night Audit on Jan 25, 2024
Thank you for taking the time to write up a review. We are happy your stay was good, but we would rather it had been great. The hotel has been remodeled and modernized with a couple of exceptions. The copper king rooms don't have fans in the bathroom to preserve some of the historic features of the building. The windows are designed to open just a couple of inches for ventilation purposes. In other words, they open just a bit so there is no way a person can get through that two-inch gap. We do believe the parking fee is posted on hotels.com but we will double check and make sure, if it's not we will have them correct that immediately. We look forward to seeing you again in the future, until then blessings to you and your family always.

8/10 Good

Chrysty

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Jeramy - GSA Night Audit on Jan 25, 2024
Thank you for taking the time to give us a review. I'm so sorry we didn't earn a 10 on the review scale. We strive to make our guests happy in every way possible but once in a while we may fall short. If there was anything you feel we should work on specifically, please feel free to call the hotel and discuss it with us so we can correct any issues that may have gotten missed by us. We hope to see you again in the future where I'm confident your next review will be a 10. Thank you for choosing us to stay with and we hope to cross paths again, until then, blessings to you and your family always.