特伦特河畔斯多克奥尔顿塔附近酒店

“We will never stay onsite at Alton Towers again if this property is available! Closer to the park entrance than hotels, no need to battle the monorail crowds. Georgina the owner was extremely friendly & her communication for check in was excellent. The home itself was newly renovated to an exceptionally high standard. Perfectly clean with all the amenities provided for a short stay. Highly recommended and we will definitely be booking again if lucky to find it available.”

“Worked brilliantly for a family celebration base! Lots of social space for games etc.”

“The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. ”

“The room was basic and clean”

“No food available on site,no cameras switched on for car park safety,crack in bathroom sink with units tired . All furniture tired and old. Tv we’re old and small.coat hangers missing and damaged. Very noisy residents made it hard to sleep ”

“Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved”

“Very close to the train station”

“Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished ”

“Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best.”

“I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process”

“Terrible communication and not clean at all ”

“Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking”

“Filty from the entrance to the kitchen and toilet. I coukd not have a shower or use the kitchen. The room is fine. The advert says private bathroom but it was shared. I had to go downstairs to the back of the kitchen to get to the toilet. Wont come back. ”

“We had a lovely short stay, staff were awesome”