2/10 Terrible
Stephanie
Traveled with family and small children
May 19, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was great. Room was nice. Breakfast there were no clean tables. I cleaned our tables so my children wouldn’t have to eat on a dirty table. Breakfast was mediocre. The lady that was limping at breakfast was nice however I watched her empty the garbage can wearing the same gloves she served food with. After she was done emptying the trash she then walked over to the front desk and brought back a box of fruit and began setting the apples and bananas out for people to eat. She never changed her gloves. She continued serving and touching the plasticware with the same gloves that she used to empty the garbage. We were in rm 222 & the room needs dusting, ceiling & the bathroom mirror and baseboards. My main problem was with the housekeeping. She watched my family take our things but we were not checked out yet nor did we tell her we were checking out. She saw me and my son come back to the room. My husband went back to the room to retrieve my phone and the cleaning lady had my phone and said she found them in the sheets. I then went back to the room to use the bathroom and she was in our room at 10:17 am. I told her we were not checked but she lied and said my husband told her we were checked out, prior to him coming back up she was already in our room so again she lied. If checkout is at noon why is your housekeeper in my room. She was Caucasian and maybe with blonde or light colored hair. I wouldn’t recommend this place unsanitary conditions & untrustworthy housekeeping.
Stephanie
Stayed 1 night in May 2024