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Reviews of Catalonia Vondel Amsterdam

4 out of 5
Catalonia Vondel Amsterdam
Vondelstraat 26, Amsterdam

Reviews

8.4

Very Good

Rating 10 - Excellent. 433 out of 1000 reviews" "
Rating 8 - Good. 365 out of 1000 reviews" "
Rating 6 - Okay. 129 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and overall nice hotel. Cleanliness could’ve been a little better.
Stayed 3 nights in Apr 2024
Response from Front Desk Manager on Apr 20, 2024
Dear Sasha,We kindly appreciate you for sharing your experience with us. Your comment will be taken for our improvement. We are happy to know you enjoyed your stay here. We hope to welcome you soon,Regards from all the staff, Hotel Catalonia Vondel Amsterdam

6/10 Okay

Patricia, Orland Park

Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 20, 2024
Dear Patricia,We appreciate your positive feedback. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to our hotel in the near future. Best regards from all the staff Catalonia Vondel Amsterdam

10/10 Excellent

Ame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Front Desk Manager on Apr 20, 2024
Dear Ame,We appreciate your positive feedback. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to our hotel in the near future. Best regards from all the staff Catalonia Vondel Amsterdam

6/10 Okay

Daidze

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the location of the hotel - very close to cafes and restaurants, also very close to museum district and Vondelpark. Conveniently located for tram stops. Property itself is just terrible. You do not get the 4 star feeling. If you are more than one person with more than hand luggage getting to your room will be an issue if you need using stairs or lift. Stairs too steep to get up and down without breaking neck and lift barely fit one person and is a bit dodgy. I had ants in my bathroom dancing all over the counter. Multiple ants. I also had broken toilet that would not stop flushing. Handyman came to have a look at it and showed me a ''special and secret'' way to stop it from leaking. I had to weirdly knock on the lever. It seemed very funny to him. The whole hotel room needed serious refurb. The wooden panels been worn and looked awful. Also the bathroom sink needs replacement as there are staining from over use - does not give 4 star feel at all. Bed was definitely slept in- i could feel dent in mattress and bedding was too thin and weird material for my liking. Apparently there was refurbishments going on and no-one actually gave me heads up- not when i booked the hotel like month in advance, nor when i arrived to hotel. When i was taken to my room, i could smell glue very strongly throughout the hotel. I was queuing in the reception for something and there was couple checking in same time as very loud banging and drilling noises – reception staff never even ac
Response from Front Desk Manager on Mar 25, 2024
Dear Daidze Dūdiņa Thank you for providing us with your valuable feedback. We’re disappointed to hear that our hotel wasn’t exactly to your liking. We’re so sorry to hear that your experience did not meet our standards. We value our guests' feedback and work hard to ensure that similar issues do not occur in the future. We hope you give us another chance soon, so we can share an even more positive experience when the renovations ends. Best regards from all the staff Catalonia Vondel Amsterdam.

8/10 Good

Henry, Staten Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place here, quiet and walkable.
Stayed 4 nights in Mar 2024
Response from Front Desk Manager on Mar 12, 2024
Dear Henry,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed providing for your needs as much as you enjoyed your stay. Best regards from all the staff Catalonia Vondel Amsterdam

10/10 Excellent

Gamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Manager on Feb 21, 2024
Dear Gamal,Thank you for taking a moment to share your experience with us. We are so pleased to hear you found service to your liking. We look forward to welcoming you back again soon.Best regards from all the staff Catalonia Vondel Amsterdam

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
great place in the heart of things to do in Amsterdam.
Stayed 1 night in Feb 2024
Response from Front Desk Manager on Feb 21, 2024
Dear Andrew,Thank you for taking a moment to share your experience with us. We are so pleased to hear you found service to your liking. We look forward to welcoming you back again soon. Best regards from all the staff Catalonia Vondel Amsterdam

10/10 Excellent

Bilal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Front Desk Manager on Jan 31, 2024
Dear Bilal,Thank you very much for expend time to review your experience in our hotel this help us a lot for our improvement.Best regards from all the staff Catalonia Vondel Amsterdam.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This birthday weekend away was made extra special by the unexpected Bubbly and Fruit platter.
Stayed 1 night in Nov 2023
Response from Front Desk Manager on Dec 13, 2023
Dear Mark,Thank you for trust Catalonia Hotels & Resorts, we are glad to know that you enjoy your stay with us. We hope see you soon. Best regards from all the staff Catalonia Vondel Amsterdam

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

benjamin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff annoying I had to wait till three to check in when I arrived at 2 but otherwise lovely room and amazing comfortable bed
Stayed 1 night in Oct 2023

8/10 Good

GIANNINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Nice breakfast! Friendly staff! The held our luggage because we arrived very early so that was very convenient! Helped us book a taxi to the airport

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff definitely recommend
Staff are friendly and very helpful. Great location. Highly recommend
Stayed 3 nights in Sep 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to transit for access to other neighbourhoods. Rooms are clean and staff very kind
Stayed 4 nights in Sep 2023

6/10 Okay

Ralph

Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Reception staff couldn’t find our room at first. They seems to use antiquated computer system. Our bed room floor is slanted. Felt like on the cruise ship. The hotel needs renovation badly.
Stayed 2 nights in Sep 2023

6/10 Okay

JOONGSUN

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The location is very good considering the sightseeing options as well as accessibility to city centre. However, the room is very small and there is almost no space to work. Maybe this is what you normally can get in central Amsterdam at this price.

6/10 Okay

Chris

This property is a 3 star at best Average in all aspects
Stayed 4 nights in Sep 2023

2/10 Terrible

Fernando

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we got a room that has was terrible . After complaining we were told no rooms were available other than the one we got . After s while the receptionist came and gave us another room despite she told us she had none .
Stayed 1 night in Sep 2023

6/10 Okay

Laurie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is in an excellent area for walking, however for the price we paid I would not stay here again. I would stay at the Marriott across the street. Cheaper. This hotel is a warren of narrow hallways, and stairways. Some may say quaint. We say annoying & frustrating. The elevators are so tiny 2 of us with our bags barely fit. However, the bar & dining area are fabulous & the staff was great.
Stayed 1 night in Sep 2023

10/10 Excellent

Finn

Nice location
Stayed 2 nights in Sep 2023

2/10 Terrible

Christina

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs?
Woke up with bites all over us. Holes in carpet
Stayed 2 nights in Aug 2023
Response from Team hotel Catalonia Vondel on Sep 6, 2023
Good morning Christina,At this moment there are a lot of mosquitoes active in and around the hotel.We can guarantee you that they are not bed bugs.

8/10 Good

Mikel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and property were excellent! My room had only a bathtub with a very high step and a rain shower head. It was difficult for me to get into the shower. The shower floor was slippery and I needed a handheld spout. The room furniture was nice, but the room felt sparse. A couple of pictures/paintings may have helped.
Stayed 3 nights in Aug 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. The staff was brilliant especially Erriane, a receptionist that helped me decide on a day trip to GIETHOORN. That was a magical day, well worth the train ride, thank you for that.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice with a few caveats
Goods: -Location: Short walk to Rijksmuseum, etc; very short walk to trams; long-ish walk to Old Town sections; nice quiet neighborhood. -Breakfast was excellent! Kept us going for the whole day w/out lunch. -We had a large room facing the street; king bed; adequate electrical outlets. -Condition: reasonably good w/ some caveats below. -Heat pump A/C (A/C isn't available in many Amsterdam hotels, so pay attention if visiting in warm weather.) Bads: -Lighting in bathroom was very poor. I could barely see to shave; no way my wife could do make-up. -As Americans, we asked at the desk for washcloths. The first desk clerk told us they didn't have any. We mentioned it the next day to a different person & he got us some immediately. -We mentioned the lighting to the 2nd desk clerk; he said they're planning upgrades & was grateful for our feedback. He acknowledged that carpets were worn in some areas (which didn't really bother us) & that they wanted to add more color & style as everything was now mostly black&gray w/ minimalist decor. - We felt that stepping into the tub/shower was downright dangerous due to its height--my wife is short. - The hotel is located in a series of old houses (7, we were told) that were joined together, resulting in a maze of hallways & a few steps between sections that made it difficult to move large luggage. - We were charged for breakfasts for all 3 days, even though we left at 7AM the 3rd day B4 breakfast started; I didn't notice until I got home.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and really easy to get to some popular areas. Room was very spacious and well appointed.
Stayed 2 nights in Jul 2023
Response from Team hotel Catalonia Vondel on Jul 30, 2023
Thank you for this nice review Jeff

6/10 Okay

John

Traveled with family
Disliked: Staff & service, property conditions & facilities
if you after location this hotel is fantastic, but service and being heard not up to standard. plus the apartment sofa bed wasn't prepared, when we arrived. no telephone for room service, and that wasn't fixed. any issues were not dealt with just completely ignored. housekeeping left the apartment door open. the lighting is so dim its hard to use the kitchen to cook.
Stayed 5 nights in Jul 2023

10/10 Excellent

Christina

Traveled with family
Absolutely perfect, rooms are clean, spacious and bright. Staff is helpful and friendly. Perfect location, I highly recommend this hotel. Only issue was the flaky internet service, once that gets resolved this hotel will be 10 out of 10. We stayed in the Amsterdam apartment, it was very large, with kitchen, large refrigerator, stove, micro and a clothing washer. Bathroom was clean and shower pressure was excellent. The living room is very large, a dining table accents the living room. Furniture is comfortable and modern. Bed and bedding clean.
Stayed 1 night in Jul 2023
Response from Team hotel Catalonia Vondel on Jul 30, 2023
Thank you for your great response Christina,I can inform you that the Wifi problem in the mean while is fixed.And now there is maximum wifi reception everywhere

10/10 Excellent

Arthur

Traveled with family
A great location that continues great service under its new banner. Will stay there again.
Stayed 2 nights in Jul 2023
Response from Team hotel Catalonia Vondel on Jul 30, 2023
Thank you for your positive feedback Arthur.Hope to see you again next time in Amsterdam

2/10 Terrible

Attaullah

Disliked: Staff & service, property conditions & facilities
No WiFi access? Was told that it is because I use an iPhone? Never heard of such idiotic statement. Very noisy and dogs barking all night long
Stayed 2 nights in Jul 2023
Response from Team hotel Catalonia Vondel on Jul 30, 2023
There was indeed a problem with our Wifi red, were though all Iphones could not access the red , because it was unsecured.Even our workers with iphoneds could not connect , but the persons with android had conection.I can inform you that his problem is now fixed and all rooms have maxium reception of the signal now

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay in Amsterdam and the Catalonia was a wonderful hotel. Conveniently located to everything. The breakfast at the hotel was delicious and the bar in the evening was a great spot for an aperitif. The staff was extremely friendly, spoke English and accommodating, especially if you asked for anything extra. I would only recommend a few more towel holders/hooks for multiple guests in one room but not a huge deal. HIGHLY RECOMMEND❣️!!
Stayed 4 nights in Jun 2023
Response from team hotel catalonia vondel on Aug 5, 2023
Hello Gina,Thank you for this amazing feedback.Hope to see you soon back in Amsterdam

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
In a great location - quiet but still close to a lot of attractions! Room was nice, clean and even ready early for check in which was wonderful. Staff very helpful- was able to check out and leave my bags as I went to the museum the last day. Only thing is the hotel breakfast, convenient but not worth 21 euros.
Stayed 1 night in Jun 2023
Response from team hotel catalonia vondel on Aug 5, 2023
Hello Mercedes,It is nice to hear that you like your stay.We hope to see you back again soon

2/10 Terrible

Kristian

Stayed 1 night in Jun 2023
Response from Team hotel Catalonia Vondel on Jul 30, 2023
Hello Kristian.Next time it will be helpfull for us to improve our service if you can let us know , what you did not like

10/10 Excellent

Dan

Stayed 2 nights in Jun 2023
Response from Team hotel Catalonia Vondel on Jul 30, 2023
Hello Dan ,Thank you for this positive feedback.I am sure we see you again next time in Amsterdam

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weeken break
The hotel was good clean and comfortable. Only thing being is the window and the balcony door didnt open and the aircon didnt work which made the roon hot.
Stayed 2 nights in Jun 2023

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, spacious and clean room, and fantastic breakfast! They also had good desserts and drinks! Didn’t try dinner but looked good. Easy check in and check out too!
Stayed 2 nights in May 2023
Response from Team hotel Catalonia Vondel on Jul 30, 2023
Thank you for taking the time to give us a feedback.Hope to see you again next time in Amsterdam

2/10 Terrible

Dan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Wow, what a disappointment! Kept hearing a water leak all night. Poor staff service, incompetent and unfriendly. Avoid this place!
Stayed 1 night in May 2023

8/10 Good

Robin, NANAIMO

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Meg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to city centre museums good restaurants. Lovely staff and A1 breakfast
Stayed 3 nights in May 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful boutique hotel with great bar and breakfast offerings. Location is perfect with the major museums within walking distance.
Stayed 3 nights in Apr 2023

2/10 Terrible

Tony

Stayed 1 night in Apr 2023

2/10 Terrible

Mark

Business traveler
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

Alkesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a triple room reserved. The room was a decent size and renovated/ modern in appearance. The typical check in time is 3 pm but the staff was accommodating and allowed us an earlier check in. The location is very convenient with the tram stop and plenty of eating places within walking distance.
Stayed 3 nights in Apr 2023

8/10 Good

mason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in an awesome location. Staff was nice and helpful. Facilities were clean and in working order. They stocked our fridge with some starter items which was nice but wound up getting charged $76 for using them. Didn’t like that they stuck that one me without telling me.
Stayed 4 nights in Apr 2023

6/10 Okay

Kamelia

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff were very kind and helpful. The location of the hotel was fantastic!
Stayed 1 night in Mar 2023

8/10 Good

Michiel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Lovely clean well located hotel in center on Amsterdam.
Stayed 1 night in Mar 2023

4/10 Poor

Veronica

Stayed 1 night in Mar 2023

8/10 Good

Shlomi

Stayed 1 night in Mar 2023