Ratings based on 340 Verified Reviews

3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Loved it

Posted Dec 15, 2016
Really enjoyed staying here, friendly staff & clean rooms
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Nice hotel close to city centre

Posted Dec 13, 2016
Lovely hotel. Room 106 is a nightmare. It's under the restaurant/bar and from 5am on all you have are heavy footsteps overhead and staff use back metal staircase to dispose of empty bottles. No chance of sleeping after 5am. Quite exhausting
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle WA

Always a pleasure

Posted Oct 27, 2016
Pros: The decor and location
Cons: Under trained front desk
Location: just outside of the main tourist area and close the the major museums
This was our third time staying here and we have enjoyed it every time. The rooms are all unique and very well decorated with a modern/warm feeling. The staff was very accommodating but a little under trained, they needed some more assistance making restaurant recommendations. The hotel restaurant was excellent, again, and served an excellent breakfast, definitely worth including with the room
4 out of 5
Recommended
for Families
by A verified traveler from Dorset England

Convenient for Museums

Posted Sep 25, 2016
Pros: Position and staff
Cons: Room servicing. Decoration was a little tired. Basement bedroom noisy early in morning with staff walking on wooden floor above
Location: Near Vondel Park and museums
Room servicing was done very late which mean that we could not use our room for a nap in the afternoon. Staff were very helpful, cheerful and professional. Hotel restaurant and staff were excellent - could do with changing the menu more than once a week.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2016
Good location near Muesum quarter, lively square and park.
4 out of 5
Recommended
for Everyone
by A verified traveler from NW England

Traditional and contemporary style

Posted Sep 8, 2016
Pros: Comfort, cleanliness, design and location.
Cons: Staff could show you actually into the room and explain aircon and how shower works ! Tricky but I sussed it out eventually.
Location: Just few blocks from the main museum plaza to access Van Gogh and Rijksmusem.
Great area very handy for the main museums. Quiet location but quick to get to main canal or shopping street. Good staff with special mention for older gentleman covering night shift who was so friendly and helpful at the hour I had to check out for my flight ! Very clean and comfortable room though very narrow steps and stairs to get to. Ok for me but would not recommend if this would cause a problem. Very tight squeeze in room to get around the bed to window....easier to roll across the bed !!! I liked the mixture of eclectic design in the seating area as enter the hotel and the restaurant was excellent. Very attentive and courteous service, especially as I was on my own but I did not feel uncomfortable. Overall very pleasant stay indeed and would use them again.
Comment from Hotel Management
Sep 19, 2016 by Reception Hotel Vondel , Hotel Management
Dear SQ, Thank you for sharing your positive experiences with us, we would be delighted to welcome you back! With kind regards, Reception Hotel Vondel
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2016
Nice hotel, friendly staff, could do with a bit of maintenance on lower floor.
Comment from Hotel Management
Sep 19, 2016 by Reception Hotel Vondel , Hotel Management
Thank you for sharing your positive experiences with us, we would be delighted to welcome you back! With kind regards, Reception Hotel Vondel
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely city break hotel

Posted Sep 3, 2016
Lovely boutique hotel. Perfect for a city break. Lovely part of town, a stone throw from Vondelpark and Museum Quarter. Standard rooms are small but comfortable. Would recommend for travelers and business trips.
Comment from Hotel Management
Sep 19, 2016 by Reception Hotel Vondel , Hotel Management
Thank you for sharing your positive experiences with us, we would be delighted to welcome you back! With kind regards, Reception Hotel Vondel
3 out of 5
by A verified traveler

Posted Aug 31, 2016
Conveniently close to the museums, and public transport to the airport. Nice bed, bathroom and towels. Wifi weak.
Comment from Hotel Management
Sep 19, 2016 by Reception Hotel Vondel , Hotel Management
Thank you for sharing your positive experiences with us, we would be delighted to welcome you back! With kind regards, Reception Hotel Vondel
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh, Scotland

Well located hotel for either culture or relaxing

Posted Aug 20, 2016
Pros: The room was large and the bed enormous - very comfortable. Bathroom was spotless. The room was turned around very quickly and efficiently every day
Cons: It really depends on where your room is located. If in the basement, there's a fair bit of noise from above/outside but this is usually in the morning
It's well-located hotel; ideal for wandering around the museums nearby, sunning yourself in the Vondelpark or sitting people watching on Leidseplein. There are a number of places to eat, pubs and a couple of supermarkets in the area too so that you can buy essentials. Well served by public transport and a 5 minute walk from the main 1, 2 & 5 tram line. Staff were very friendly and courteous. The rooms can tend towards the noisy side. especially if you're in the basement as there's a bit of noise from above. This tends usually to be in the morning as people are leaving for the day so it's not a major issue.
Comment from Hotel Management
Aug 22, 2016 by Team Hotel Vondel, Hotel Management
Dear guest, Thank you for taking the time to share your experience with us. I am happy to read you had a good time staying here. As you noticed we have various room types which you can choose of when booking your stay. Kind regards, Jaleesa - Team Hotel Vondel