“Even though we were in communication with the host 4 hours beforehand about our arrival time, the property's keys were not in the lockbox upon arrival. The owner showed up to bring keys and it was discover that the cleaners never came from the guest before. We were able to finally check in around 530pm. We would've overlooked all of this, however, the host then messaged us to kindly remind us that we had to depart by 10am the next morning, which was an hour before (11am) the reservation……
“Even though we were in communication with the host 4 hours beforehand about our arrival time, the property's keys were not in the lockbox upon arrival. The owner showed up to bring keys and it was discover that the cleaners never came from the guest before. We were able to finally check in around 530pm. We would've overlooked all of this, however, the host then messaged us to kindly remind us that we had to depart by 10am the next morning, which was an hour before (11am) the reservation……
Jason F.