We booked this because we had a long layover. We didn't plan on leaving the property except for dinner; We just wanted to get laundry done, regroup, and get back to the airport early the next day.
Imagine my utter dismay when they didn't have laundry!! I specifically booked this property for the laundry. the girl at the counter said they never had laundry, even though it was listed right on the website. It really messed up our plan. She told me I could drag my luggage 100 yards to their other hotel which was under renovation and she could have someone turn on their laundry facilities, but it was 8 PM and we hadn't eaten dinner so I didn't relish the idea of dragging two huge suitcases through a dark parking lot and road late at night.
We ended up eating dinner at the hotel dining room. They offered only a few options, and none were really good, but they were expensive.
The room itself was ok, I don't have any complaints about it.
The next morning, breakfast opened at 4AM, and we had to leave for the airport at 4:30, so we were excited to see that the breakfast buffet was actually ready at 4. There was a lot of things to choose from, and we were very happy with it. We had to eat quickly so we could catch the shuttle back to the airport (having the shuttle made the trip easy- another reason we booked the hotel!) .
I just had a really bad taste in my mouth because they didn't have laundry. I wouldn't have booked this hotel if I had known that.