Outdoor pool, pool umbrellas, sun loungers
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Reviews of Chayofa Country Club

3 out of 5
Chayofa Country Club
Chayofa, S/N, Arona, CN

Reviews

7.6

Good

Rating 10 - Excellent. 49 out of 259 reviews" "
Rating 8 - Good. 132 out of 259 reviews" "
Rating 6 - Okay. 51 out of 259 reviews" "
Rating 4 - Poor. 20 out of 259 reviews" "
Rating 2 - Terrible. 7 out of 259 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Sep 2019
Response from l on Oct 10, 2019
Many Thanks for your feedback. We appreciate it!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has nice clean pool, bar + food, staff were very helpful. Rooms are cleaned if requested. Away from all the noise of busy las americas so peaceful. Taxis are 8-10 euro, buses are 1.45 euro but stop after 8.45pm. Can hire cars at location Complex is some what dated I would recommend
Stayed 7 nights in Sep 2019
Response from l on Oct 10, 2019
Many thanks for your feedback, we appreciate it!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and brilliant for families,we stayed for a week, the food in their restaurant was lovely they done a breakfast buffet which we had everyday was really good value for money, the pool bar done buy 1 get 1 free and all drink so it was good as i have 4 children, we eill be going back again.
Stayed 7 nights in Jun 2019
Response from Public Relations on Jul 10, 2019
Many thanks for sharing your experience, we are happy you enjoyed your stay with us and appreciate your feedback.

4/10 Poor

DAVID, uk

Disliked: Property conditions & facilities, room comfort
Very dated
Where do I start.....Check in.This was quick and easy and I met the lovely Anna. I only stayed 5 nights,but in that time I did feel the place is in need of a serious makeover.The shutter on the huge window broke on 4th day,I helped the maintenance guy fix it.I made full use of the kitchen which was equipped with all you need.Made my own meals as I was put off by reviews of restaurant. My room made a vintage feel as it didn't look like it had been decorated since 1985.On my last night I found a huge cockroach on my dining table and got bitten by bed bugs on final night. The hotel is 6km from the resort town of Las Americas, so you will need a car to go anywhere if you dont want to pay for taxis or wait for public bus.If your into sunbathing the pool area is ok but the water can best be described as fresh. Overall I think it's over priced for room only basis ,maybe 30% cheaper would reflect the hotels 2 star rating.
Stayed 5 nights in Mar 2019
Response from l on Apr 30, 2019
Dear David, Many thanks for taking the time to share you impression from you recent stay at Chayofa Country Club. We are sorry that on this occasion we did not meet your expectations. We have taken note of your constructive criticism and we will share them with all departments involved. Best Regards

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We really liked this property for all its amenities and pleasant staff however we found the reception area rather uncommunicative arriving to our keys left out and a rather disappointing communication re our expectations of a double bed as advertised to find 2 singles pushed together. The receptionist told us there was no such thing as doubled beds but they would try and do something to improve our discomfort, sadly no improvement was made and reception seemed quite disinterested we had paid extra for a property with a double bed! Otherwise the restaurant was good value and reasonably accommodating to vegan diet but would be a help if they provided non dairy milk at breakfast. Enjoyable stay none the less.
Stayed 5 nights in Mar 2019
Response from l on Apr 30, 2019
Dear Guest, We would like to thank you for taking the time to share your comments after your visit to Chayofa Country Club our guests feedback is important to us to ensure our standard of service at all times. Please accept our apologies for any inconvenience you may have experienced during your stay. We have make a note of your constructive remarks and we hope to welcome you back in the future. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Generally this is a relaxing place to stay, it has a really nice pool area with an ample amount of sunbeds. The pool bar is really good with a good selection of reasonably priced drinks and snacks, it also offers a 2 for 1 policy between 11:00 and 17:00! We had a studio apartment, whilst this does have a kitchen area we didn't choose to use it, the restaurant serves an excellent breakfast at a great price and a good selection of evening meals as well. The staff are all brilliant, friendly and keen to help whenever they can. The only negative aspects are, the rooms are slightly dated although clean with plenty of clean towels, our room didn't have air conditioning which wasn't an issue for us in February but could be later in the year. We would return off season when the temperature wasn't at it's highest.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay away from hustle and crowd of usual tourist area
Stayed 5 nights in Jan 2019
Response from L on Jan 15, 2019
Many thanks for your feedback, its greatly appreciated

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, good access to public transport. Very friendly staff, excellent condition of the property. Good range of facilities provided. Didn’t get the chance to use the restaurant which was on site but looked excellent. Couldn’t find any faults. Had a wonderful time.
Stayed 5 nights in Dec 2018
Response from Reservations on Jan 2, 2019
Many Thanks for your kind comment we really appreciate you positive feedback.

8/10 Good

meena

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay, bad bed, no first aid/meds
The stay was pleasant. The reception is open for limited hours but it helpful with any queries you have. We really didnt need to ask for anything other than what was already provided in the accommodation. The pool is maintained well. It is not temperature controlled though. Worth noting that they charge a mandatory cleaning fee for each booking. Only complaint is that the condition of the bed provided wasnt the best. My husband ended up with a bad back and couldnt even walk. There was no medical help or first aid available. Unfortunately for us, it was feast of immaculate conception that day and everything was closed including pharmacies. He had to be on pain killers that we carried with us fortunately to survive till we got home as we had our flight the next morning.
Stayed 4 nights in Dec 2018
Response from Reservations on Dec 31, 2018
Dear Meena, I am very sorry to hear about your husband, if you had gone to the Reception they could have called an on call Doctor to help with your husband`s pain. ` With regards to the condition of the beds, we will speak to the relevant department to have the beds checked.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Cheap and cheerful Excellent
Stayed 5 nights in Nov 2018
Response from R on Dec 27, 2018
Many thanks for your comments.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018
Response from Reservas on Dec 12, 2018
Many thanks for your feed back

10/10 Excellent

ken, liverpool UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 bed apt
Excellent... Really helpful staff even staying late after shift to check us in!!! Will stay again.. Pool well designed for kids.. Plenty of sun lounges.. Onsite restaurant spot on.. Unbelievable value and quality food..
Stayed 5 nights in Jul 2018

10/10 Excellent

ossie, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean, tidy and cozy hotel
Just stayed in this hotel in July for 2 weeks and had a great time rooms very spacious and clean would recommend it to anyone, hotel pool bar and restaurant were excellent too
Stayed 14 nights in Jun 2018

10/10 Excellent

levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
nice hotel friendly staff
Stayed 3 nights in Jun 2018

10/10 Excellent

ossie, fermanagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet property for a relaxing break
Lovely tidy, clean and spacious apartment, great pool and jacuzzi pool bar and restaurant was 1st class with amazing deals and very friendly staff
Stayed 14 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Great people great pool and happy hour from 11 to 5
Stayed 9 nights in Jun 2018

6/10 Okay

Nick, UK

Liked: Cleanliness, room comfort
Nice hotel at reasonable price.
Visiting relatives - close and convenient accommodation. Large comfortable clean rooms
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect relaxation
I wanted to relax for a couple of weeks and this place was perfect. Lovely friendly staff at reception and in the resteraunt.
Stayed 14 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great food! Lovely pool friendly & helpful staff. Spot on for relaxing holiday
Stayed 6 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
England in Spain.
Very homely, friendly and dedicated. Hotel position away from the crowds and close to a real Spanish experience.
Stayed 10 nights in Nov 2017

2/10 Terrible

june, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty with cockroaches living in kitchen cupboards
Very grotty no cleaning same towels for 6 days cockroaches living n the kitchen cupboards I would not use it for animals let alone humans . Terrible place
Stayed 7 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Peaceful hotel
The hotel is away from the busier resorts but is still near a busy road. Be careful if getting the bus back from Los Cristianos as there are no pavements or street lights near the bus stop. Only 1.45 euro on the bus. The hotel room was well equipped with microwave, kettle, toaster, oven, fridge, filter coffee maker, iron and ironing board. The room is in need of some modernisation as it was all mismatched and quite worn. It was however clean though. The pool area is the best part of the hotel and again nice and peaceful place to relax. There was an option to upgrade to all inclusive for 30 euro each a day. We asked if we could try it for a day before committing to anymore but was told it was from 11am -7. This despite the board saying it included breakfast, lunch and dinner with drinks. Not sure how this works so didn't bother in the end. Entertainment in the bar area including curry and quiz on a Thursday. Overall we enjoyed our stay. Perfect if you just want to relax.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful tdnerife
Back to the beautiful island of Tenerife, we have been coming here for the past 5 yrs , we usually stay at the same hotel but due to refurbishment we had to choose somewhere different this time. Chayofa country club hotel was further out than I expected however it was very clean and very spacious. The check in was very laid back and very vague but saying this we had no problems, as we arrived after 8 pm the reception desk was shut but our keys were left in an envelope on the desk and we found our own way to the apartment ( it felt a bit strange ) We caught a bus from outside the hotel everyday to los cristianos as it's not in walking distance!! There is nothing around the hotel so if you want something to do you will need to catch a bus. The bus service is very cheap and runs very regular, if you require a ticket go to the shop and buy a Bono bus ticket and use as it's cheaper than paying on the bus. We didn't eat at the hotel but prices looked very reasonable. Sheets and towels were changed every 3 days and the apartment got cleaned at the same time.The bins were emptied every day by the maid. Overall it was a lovely comfortable place to stay but to far out for us to return but I would recommend it to people wanting peace and quiet and who do not mind travelling daily to get to the beach etc Pool area is lovely but the pool is not heated so on the cold side for us to get in ,many apartments here are privatly owned, there was some noise as people had dogs.
Stayed 11 nights in Oct 2017

6/10 Okay

The Dark Lord, London

Liked: Cleanliness, staff & service, room comfort
Tired but pleasant
You really need a car or a decent cab budget as Chayofa is quite remote. The rooms are pleasant enough although the walls are quite thin. The pool area is fine, clean and well maintained and the bar prices are reasonable. The room itself was well equipped for self catering but the restaurant in the basement is excellent and, again, reasonably priced. There was a problem over 2 days when the water supply was cut off. We have no idea if the hotel or the local council were responsible but we took the precaution of filling the bath to make sure we had water available. Overall we were very pleased with the experience.
Stayed 7 nights in Sep 2017

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2017

10/10 Excellent

katricia , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel all staff was very lovely
lovely lovely stay all the staff was very friendly and nice. Thanks to Lisa, Sahara,Sandra, Ricardo and all the rest of the staff. Massive love and kisses to all.
Stayed 7 nights in Aug 2017

8/10 Good

carole, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place away from the busy los christianos
It's situated about 10 min ride from the busy town of los christianos the bus service is excellent and a taxi ride back cost around 7 euros the rooms are clean and comfortable the pool bar is great for bar snacks and happy hour. The swimming pool is excellent very large and plenty of sun beds around and parasols. The restaurant provides a good buffet breakfast for those who need it and there is a small supermarket on site but it's a bit more expensive than the supermarkets in town. The only down side is the steps for anybody with walking difficulties other than that it's a great place if you want the best of both worlds. There are three restaurants near by easy to walk to.

8/10 Good

Sandy, UK

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, spacious rooms, good swimming pool
Our stay was pleasant at this hotel. We had booked a 1 bedroom self contained apartment with fully equipped kitchen. Rooms were big, kitchen, dining and living room were good with nice decor and furniture. I will mention some negatives - a) This hotel is away from the beach or city centre and you always have to take a taxi (which is not very costly - for 4 people, it costs between 15-20 Euros). 2) There is no room service available on a daily basis - which means that your bedsheets, towels and toileteries are not changed. Cleaning was available every 3rd day which does cause inconvenience particularly when you are travelling with kids. 3) Check-in was a bit slow and laid back. We reached the hotel at 3 PM (official check in time is after 2) but still our room was not ready!!

6/10 Okay

Verified traveler

We have stayed at Chayofa before because it used to be a quiet resort, it was quite noisy, but we would go again I don't think that people with families have any idea how far out it is you do need a car to get anywhere although there is a bus service that has a fairly frequent service

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Chayofa visit.
The apartment was clean and tidy although a little bit worn and dated. The place could do with a makeover and a bit of refurbishment. Saying that, we had a two room apartment with two bathrooms and two balcony so it was very spacious for our family of four. Pool area was very nice and the bar was decent. Chayofa itself was a breath of fresh air. Quiet it with great views.

10/10 Excellent

Lauren, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for low cost holiday
10 minutes/€8 taxi into Los Christianos & Playa De Las Americas. €23 to Tenerife South Airport. Lovely hotel, really secluded to get away from it all but close enough to the main attractions if you want it. Restaurant is fantastic, really well priced & excellent presentation & food! Bar has two happy hours a day! Buy one get one free on all cocktails- can't go wrong! Staff are really helpful. If you're looking for somewhere to eat, sleep & drink this is your place. Day time activities/entertainment is limited, but this wasn't an issue for us as we were out & about seeing Tenerife during the day! Really recommend for a low cost get away.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Expected better
The apartment needed updating. The whole apartment had an unpleasant odour. The bed did not have a mattress cover and the sheets were too small & did not fit. The sheets had dirty looking blankets under a bed cover. The shower curtain was very old and had yellowed. The bathroom needs updating. On the upside the living area was a good size.

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Fair value and quality
Just what you would expect and wish for at the price range offerred. Nothing spectacular, nothing bad.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Good hotel staff very helpful was a bit from any of main resorts .but bus stop just outside

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments, quiet location, most of the time
Lovely complex a short distance from Los Cristanos/ Playa Americas. Good, well equipped facilities. We initially had a studio in the main block, however on Fridays and Saturday nights the have a disco/ karoke in the bar below, well it sounded like they were in the apartment with us. However after expressing our concerns to an extremely helpful receptionist (Maggie) we moved apartments....end of problem. Bus stops right outside the complex (Chayofa sport stop) Small supermarket under the complex , well stocked and good opening hours. Great restaurant down the road, La Finca. The complex has one as well.

6/10 Okay

Mrs B, kent

Faor
When we arrived here was nobody on reception. It closes very early. 7pm and 5pm on a Sunday. Our room details were left in envelopes on the side to pick up. There was no parking outside the hotel and no clear place to park nearby. The bar staff told us where we could park so we did and headed up to our room which was adequate. The bar staff here were all really great, very friendly, helpful and knowledgeable. When the reception staff where actually at the desk, which was very rare, they were rude and unhelpful. Asking them anything seemed to cause them a massive inconvienience. This is the third time I have been to Tenerife as I have family who love out there now and I can honestly say I've never been so disappointed in my welcome to the hotel. Terrible service. So in short, great bar staff, terrible reception staff, food was good and hotel room was fine. Had everything we needed for our 3 day trip, but I wouldn't have wanted to stay any longer. Cheap price.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

irish , Ireland

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Mediocre
Just an ok resort, restaurant ok site is awful except for the curry on a Thursday. Shop on site with fresh bread is great. Quite far away from everything spent a lot of money on taxis to go elsewhere. Overall just ok

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and pool clean and tidy. Costs 8-10 euro to cristianos/americas or bus just outside hotel cost 2.90 euro for family of 5. Good restaurant and bar prices very good peroni on draught 2.70 plus theres a happy hour 12-1 and 5-6 everyday. Entertainment was limited karaoke on fri/sat. but overall very good hotel for price paid , will use again.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms. Good service.
We enjoyed our stay. Evening meals particularly enjoyable. Good quality food. Staff very friendly. Good service.

6/10 Okay

Jim, McL

Disliked: Property conditions & facilities
Old tired hotel
Place is too far away from the main hub. Cost 8-10 euros for taxis into Las Americas Hotel needs upgrading

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

catherine, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff really friendly in bar went above and beyond for kids Halloween party safe environment for children to play would recommend here for people with children or to relax

10/10 Excellent

Jane, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third time visit, and as before, didn't disappoint
The staff are pleasant, the rooms spotlessly clean. We love the location, as close to main it and relaxing. Grounds and gardens well kept. Well done everyone ... Keep it up!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
sebastian
The entire hotel staff is super nice especially spanisch woman working at the reception and I she is amezing stuff also your bodyguard who work night shifts. But I also have reservations about the women who worked 10.07.16 evening and was not friendly towards me and asked for help in ordering a taxi to the airport the next morning at 4.30 I had a child to wait 45 minutes and ordered a taxi alone because this woman that not done

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly relaxing hotel
Apartment lovely, bar and restaurant lovely staff amazing really made our stay perfect

8/10 Good

David, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely secluded hotel
Just back from a week staying at the Country Club and we both had a fantastic time. The hotel is set in lovely well kept grounds up on the hill outside the 2 main towns of Los Cristianos and Playa De Las Americas. All of the staff are very friendly, especially Sarah and Jason who run the bar and restaurant. Make sure you have a meal in the hotel as the food is excellent and very reasonably priced. Our room was very spacious and clean, the only down side was the lack of fan or AC in the room. We hired a fan for the week which can be arranged at reception. The pool area is very clean and has lots of comfortable sun beds and gets the sun all day. Don't let the fact that the hotel is a bit out of the way put you off as taxis are readily available and an easy way to get around. Would defiantly go back.
Courtyard area
Living room
Kitchen
Pool area from bar

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ryan, C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The stay was brilliant, very easily accessible to the main areas via bus routes and if staying out late taxis back are cheap. Overall great stay