Royal Suite | Egyptian cotton sheets, down comforters, in-room safe, desk
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Reviews of Obaer Hotel

3 out of 5
Obaer Hotel
Olaya St, Riyadh

Reviews

5.8
Rating 10 - Excellent. 1 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 4 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 4 out of 15 reviews" "

5.6/10

Cleanliness

5.8/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Mansour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4* hotel!
I regret to say this is definitely NOT a 4* hotel. Rooms are large - i was upgraded to an executive room, but still the quality is very poor. Not clean, lights not working, very noisy A/C, door not shutting down properly, outdated interiors (I thought this was a new hotel?), breakfast is basically left over from evening before. I didn't dare trying dinners, i preferred to walk over the Al Faisaliah which is 5 min walk away but you need to cross a very dangerous road. After first night/day the room hadn't been cleaned, mini-bar was not refilled so I had to request water when i came back from work late in the evening. No laundry service and no in-room dining...how can this be a 4 star hotel?! Location is ok if you are planning to stay around Olaya Street. Wi-fi works too...at least something... Finally, somebody from house-keeping team banged so hard on the door at 6.30AM like there was an evacuation happening, only to ask whether i was checking out. Which I wasn't...so i am not sure what they were doing? Banging on everyone's door just to wake the all hotel?!

6/10 Okay

Paul Hofmann, California

Disliked: Staff & service
Reasonable For the Cost
Stayed 3 nights on business. Room was not cleaned during the entire stay and complimentary drinking water not replaced. Good location, adequate breakfast, overall good value for the cost.

2/10 Terrible

Ben, Dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel, rude people DO NOT STAY HERE
I made a CONFIRMED reservation through Expedia for this hotel. Upon arrival the front office manager as well as the customer service (sic.) representative denied the existence of the service and said the hotel was now overbooked. They offered an other room at some vague apartment nearby for TRIPLE the price!! Note that my reservation was Confirmed and even non-refundable.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst welcome ever
Very bad welcome, Arrived to the Hotel after a long trip at 11pm, the hotel was full i had a reservation, but it seems something went wrong between Hotel.com and them. so they didn't care they were impolite, the front office guy i was talking to left without apologies, another came, very unprofessional.told them to find me another hotel, they did nothing. would never go there again.

8/10 Good

Anwar, south africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable, good location
enjoyed my stay, rooms are nice and big, close to masjid,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2018

8/10 Good

hamad

جيد جداً
الموقع ممتاز الخدمه لابائس بها
Stayed 1 night in May 2017

6/10 Okay

Esraa

Disliked: Property conditions & facilities, room comfort
متوسط المستوى
الغرفة غير مظلمة بسبب الضوء الصادر من المكيف وازرار طلب خدمة التنظيف المخدات غير مريحة الافطار اقل من المستوى المطلوب

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق مميز
ممتازة

6/10 Okay

MK LEE, Seoul Korea

Liked: Cleanliness, property conditions & facilities, room comfort
Good service but need some improvement
Reception people are very kind and food also good. But Gym for health is not good. Very bad air and no ventilation. Hence, it can make bad your body after using this fascility. But I can say generally this hotel is okay.

2/10 Terrible

muqrin, ruh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
حجزت عن طريق الموقع وعندما وصلت الفندق ، قالو لايوجد لدينا حجز بأسمك ولم اسكن عندهم وتعامل الاستقبال سئ جداً

8/10 Good

محمد, الخبر

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق جيد
الاقامه جيدة والفندق جيد الموقع والغرف

2/10 Terrible

مشعل, السعودية --حايل

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
لا ينفع الاقامة به نهائي تعامل سيء جدا 000 غير نظيف