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The check in was very quick and easy. Our room was clean, quiet, and comfortable. We had a hot tub room. It worked as it should. Breakfast was good in the morning but fairly limited. Price was reasonable. We had a nice stay.
It’s our second time staying here to visit family near by. Staff is very friendly & helpful. We felt save and will stay there again. The price isn’t bad, we’re retired seniors on a fixed income.
Like this place. Easy to check in and convenient location. Clean and quiet
Matthew
Stayed 1 night in Jan 2024
2/10 Terrible
Joy
Traveled with group
Jan 6, 2024
Disliked: Staff & service
Joy
Stayed 1 night in Jan 2024
6/10 Okay
RICHARD
Dec 29, 2023
Liked: Cleanliness
Disliked: Staff & service
There was no housekeeping. Bed was never made and floors and bathrooms were never cleaned during our three day stay. Used towels were taken every day but no replacement towels were left. I had to go to the front desk each night for new towels and wash cloths. No one at front desk when checking out.
Very disappointing stay.
Breakfast didn’t have any fruit and the coffee was terrible.
When I checked in the person was pretty rude to begin with.
Walls were pretty paper thin and one night there was a lot of noise
I had to ask for more soap and for the garbage to be taken away
The staff were very pleasant and helpful. The location is close to the highway and the main road to downtown Hendersonville. It's close to great dining and shopping options.
I stayed for a week and my bed was not made up properly on two days. I had to ask reception for shampoo because none had been left by housekeeping on five of the days.
Verified traveler
Stayed 2 nights in Dec 2023
6/10 Okay
James
Traveled with partner
Nov 29, 2023
N/a
James
Stayed 1 night in Nov 2023
10/10 Excellent
Charles
Business traveler, Traveled with partner, Traveled with family
My husband and I mistakenly left our electric toothbrushes in the bathroom. I called 2X to ask if the cleaning staff found them and was told they would check on it. I got no response.