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This property desperately needs some updating. The control panel on the elevator was taped on! Walls and floors dirty and worn. The whole place is nonsmoking but our room had burn marks everywhere and smelled of old smoke. One bed slanted so hard to one side we could barely sleep pillows were a total lumpy mess. However the staff were mostly friendly, informative and polite.
I didn’t like that there was rust holes in doors bathroom walls very old looking needs major remodeling the only thing that looks kind of descent the pics on line are misleading will never stay again unless the property is newly renovated which it is in desperate need of do not stay if you want to be comfortable
I was under the impression that this was on the same scale as the one we stay at when visiting in Beaver County PA. This is old dilapidated MOTEL
Paint peeling, tile missing in bathroom. TV barely hanging on, bathroom sink is pulled away from wall. I could go on & on. Never again ...
DON'T STAY HERE
Very dirty, ac unit set on 60 barely kept the room cool. Towels had a foul odor. Very unclean. It worked for the one night we needed but would never stay here again. The staff were so nice, that’s only thing good I have to say
The guy in the front is so rude. Someone opened of door with knocking and I asked for them to view the cameras he did not even bother to look
Ryan
Stayed 1 night in Oct 2023
2/10 Terrible
Jaee&GiGi
Oct 22, 2023
Disliked: Property conditions & facilities
Missed leading on the reservation
The studio suite 1 queen bed that was supposed to have the tube in the room was not the room that I received. The room I had didn't have a tube stopper in the room so I had to change the room. The front desk associate had to literally take me to room to look at it before changing to make sure it had a stopper in the tube. The reservation that I made by phone I had told the lady which room I wanted and she said okay I honestly thought I was getting the room with the tube in the center of the room.
It was a complete nightmare soon as we walked in the door a lady asked to use our cell phones owner did not even stop her out front people hanging out there was an argument in the hallway in the middle of the night we could not sleep we were scared doors bolted locked for emergency exits I'm sure that's not legal.
Annette
Stayed 1 night in Oct 2023
4/10 Poor
chaneaka
Oct 12, 2023
Liked: Staff & service
The microwave does work. The toilet was moving when I sat down. The tissue holder was not attached to the wall. The beds was off the frame partially
chaneaka
Stayed 1 night in Oct 2023
6/10 Okay
Shanequa
Traveled with family and small children, Business traveler
The only issue I had was that my card was repeatedly charged a deposit everyday for 5 days after I left. I ended up disputing it on my card with my bank but that is unacceptable.
This place is disgusting. The smell alone made me dry heave in the hallway. It’s falling apart the bathroom was not wiped down leaving shaved hair all over. The ceiling had been repaired at some point and haphazardly repaired. People doing whippets out side the front door. Cat pee smell in the lobby where breakfast pastries and cereal were served.
The hallways smelled like smoke.
The threshold of the elevator needs to be repaired
The inside elevator panel was ajar
The beds were very nice and comfortable
The television was small. Most hotels have a 50" tv.
The bathroom towel rack was broken
The stopper to the bathroom sink had been removed and there was a top in the drain.
I've stayed at the Microtel in Saraland, Alabama several times and I have been very pleased with it. This Microtel did not meet the standard of what I am used to in the other one.
Room was very small. The elevator was old looked like it needed to be serviced. I always spray my room and bed with Lysol. But I felt like I was being bitten under the covers. I didn't see anything. But I had to sleep on top of the covers with my own blanket.
Well being backed by the wyndham I believed it would be better. The non-smoking was only on one half of the floor. So i still smelt what people was smoking. My shower was broke, the toilet seat was missing a screw, and the bed covers had stains on it. I was only there one night or I would have to asked for another room or a refund.
The property was run down. Trash around the outside. Bathroom was unclean and sink was loose from the wall. We did not stay. Pictures online were not representative of the actual property.
I was not expecting the environment I witnessed at this hotel. I didn't know this hotel was a permanent residence for people who have been displaced. I suppose I didn't do my homework before making the reservation.