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The staff was really nice and helpful. Breakfast was just okay. There was only one pancake machine and it kept breaking down, so it took forever to get pancakes. The second day the machine was just broken, so no pancakes. I liked the hotel, but did not like the amount of dogs and the late night/early morning barking. One dog even growled at us at the elevator. I saw one lady leave her 2 dogs in the room to go out and those dogs barked for a long time that night. The elevator and hallway smelled like dogs as well.
The bed were comfortable and i loved having a full size fridge.
Tracy
Stayed 2 nights in Apr 2024
Response from Front Desk Agent on Apr 23, 2024
Thank you for your feedback
8/10 Good
Lacey
Apr 22, 2024
Liked: Staff & service
My room in my phone did not work for the duration of my stay I had to go down to ask for anything needed. The keys stop working daily
Lacey
Stayed 4 nights in Apr 2024
Response from Front Desk attendant on Apr 23, 2024
Response from Front Desk attendant on Apr 12, 2024
Thank you for your feedbcack
6/10 Okay
Kerry
Apr 11, 2024
Liked: Cleanliness, staff & service, amenities
Property was nice, bed was clean and comfortable. The sofa in the sitting area was really old, sagged in the middle, and smelled like wet dog. The TV was also really old and did not have internet/Netflix access. In my opinion, at this nice of a property and at this price point, an updated TV is essential. Who watches cable anymore anyway this is the era of streaming!
Kerry
Stayed 1 night in Apr 2024
Response from Tommy Williams, Front Desk Supervisor on Apr 12, 2024
Hi Kerry,Thank you for your feedback! Just to fill you in: there are updates in the works, so we're hoping to have streaming capabilities very soon (as well as other necessary updates). We hope you will give us another chance and consider us in the future to enjoy these updates with us. Thanks again for sharing your experience! Safe travels.
The hotel is nice and clean. The 2 bedroom suite is very spacious with kitchen supply and microwave yo heat up food. Location is great! Walk across the street 3 mins, there are plenty restaurants and shops.
Stayed here for my daughter volleyball tournament. Elisha was so helpful with checking in. It was near everything from target , Publix and so many breakfast spots.
De'Arius
Stayed 3 nights in Mar 2024
Response from Front Desk attendant on Apr 3, 2024
Thank you for your feedback
4/10 Poor
Andreanne
Mar 28, 2024
Andreanne
Stayed 2 nights in Mar 2024
Response from Front Desk attendant on Apr 17, 2024
At check in, we were told our room had been upgraded. Since my daughter is autistic, and change is difficult for her, Alisha worked with us to provide us with the room we had expected. Thank you, Alisha, for getting our vacation off to a good start!
Kelley
Stayed 4 nights in Mar 2024
Response from Front Desk attendant on Mar 26, 2024
The staff was very friendly. Thats about the only good thing to say. I walked up to our room with the entire hallway smelling like Marijuana. I walked into the room which also smelled only to find that it looked like someone had slapped their muddy shoes together over the comforter along with a rather larger yellow stain. While the staff quickly apologized and gave me a full refund, it appears they didn't really care as two men were walking around in the lobby with a joint. I asked if smoking was allowed and was told "No" as the worker ignored the smoking. Ive stayed many places and this is by far the worst experience.
Ginny
Stayed 2 nights in Mar 2024
Response from Front Desk attendant on Mar 15, 2024
The property has a $5 per night per vehicle parking fee. The main doors lock at 9 p.m., so in order to enter after this time, you must use your room key. The room itself was small, but nice. The bed was comfortable. The room could have been cleaner, but overall, it was not bad.
The ladies at the front desk were top notch. The gentleman that works the afternoons very friendly.
Tuesday
Stayed 7 nights in Feb 2024
Response from Tommy Williams, Front Desk Supervisor on Feb 27, 2024
Thank you for your feedback, Tuesday! We're so glad you enjoyed your visit and that our staff was friendly. We hope to welcome you back soon. Thanks again!
10/10 Excellent
Audrea
Feb 25, 2024
My room was extremely visibly dirty! I had to purchase Lysol wipes to wipe down hard surfaces light switches door knobs etc. I have 3 small children staying in the room. The bath tub was filthy!!!
Audrea
Stayed 1 night in Feb 2024
Response from Front Desk attendant on Feb 25, 2024
Response from Front Desk attendant on Jan 30, 2024
Thank you for your feedback
6/10 Okay
Brian
Business traveler
Jan 29, 2024
Liked: Staff & service, amenities
The property is old and dated. It was obvious my room used to be a smoking room because the smell of smoke was in the walls. Good for the price but the room I stayed in needs to be renovated and upgraded.
Brian
Stayed 2 nights in Jan 2024
Response from Front Desk attendant on Jan 30, 2024
The overall hotel was not bad and had a great setup with full kitchen in the room. The issue was everything was very outdated all the way down to the phone and there were stains on the sofa and chair in bedroom. I didn't want to sit on any of them. I had to request to have bathroom recleaned due to urine stains on toilet seat. The microwave looked a little scary and shower seemed to have buildup in it. Overall this could be a good place to stay, it just needs a major remodel and upgrade. The furniture is horribly outdated and so are appliance.
Verified traveler
Stayed 2 nights in Jan 2024
Response from Front Desk attendant on Jan 24, 2024
Property is in good location. Staffs are good. Issue is with cleanliness of the room. Sofa is is like 50 years old with stains. Bathroom exhaust fan was not working....
Chiranjib
Stayed 4 nights in Dec 2023
Response from Front Desk attendant on Jan 5, 2024
Thank you for your feedback
6/10 Okay
Jennifer
Dec 31, 2023
Jennifer
Stayed 3 nights in Dec 2023
Response from Front Desk attendant on Feb 1, 2024
Thank you for Feedback
6/10 Okay
Crystal
Dec 30, 2023
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel hallways was dingy and dirty. Not sure because of the holidays, but there was garbage all around the garbage bin on my floor. The room was pretty OK but again Cleaning was limited. Not really impressed and not sure if I will stay there again. A little disappointed you and not sure if I will stay there again. I stayed for convenience to family.
Crystal
Stayed 5 nights in Dec 2023
Response from Front Desk attendant on Dec 31, 2023
I stayed four nights in December and had a very pleasant experience. The room was well equipped, clean and the bed was very comfortable. I enjoyed the free breakfast with eggs, potatoes, self-made pancakes, cereals, oatmeal and the coffee was very good.
Kendrick
Stayed 4 nights in Dec 2023
Response from Front Desk attendant on Dec 28, 2023
This hotel was horrible. The only time i saw anybody at the front desk was at checkin and checkout. All other times there is no one by the front desk to take complaints. The hotel room had a horrible ordor. The base board around the room was ripped up and holes were exposed. I had to put a towel by the hole so rodents won't get in the room. The bathtub was chipped and clogged up every time i took a shower. On my floor, doors were being slammed all hours of the night for no particular reason. The TV channels were not synced with the channel guide. You chose one channel and it's a completely different network than what the channel guide had. The breakfast was plain. The eggs weren't fully cooked and the potatoes were undercooked and cold. I sound like I'm all over with this review but i wanted to get everything. And finally the heat in the room kept going off and it was cold. Let this hotel be your very last choice!!!
Cecilia
Stayed 2 nights in Dec 2023
Response from Front Desk attendant on Dec 14, 2023