Lobby

Reviews of Hilton Garden Inn Atlanta Perimeter Center

3 out of 5
Hilton Garden Inn Atlanta Perimeter Center
1501 Lake Hearn Dr NE, Atlanta, GA

Reviews

8.0

Very Good

Rating 10 - Excellent. 705 out of 1508 reviews" "
Rating 8 - Good. 417 out of 1508 reviews" "
Rating 6 - Okay. 150 out of 1508 reviews" "
Rating 4 - Poor. 111 out of 1508 reviews" "
Rating 2 - Terrible. 125 out of 1508 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly staff.
Stayed 1 night in May 2024
Response from Customer Service on May 10, 2024
Tammy, thank you for sharing your experience at Hilton Garden Inn Atlanta Perimeter Center. It's great to hear that our team members provided you with friendly service. We hope to see you again in the future.

6/10 Okay

Fanchon, Lawrenceville

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Bo Hagood - General Manager on May 9, 2024
Thank you for the feedback.

8/10 Good

Grace

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large, clean rooms
Stayed 1 night in May 2024
Response from Customer Service on May 9, 2024
Grace, it's fantastic to hear that you enjoyed your stay at the Hilton Garden Inn Atlanta Perimeter Center. We're delighted that our spacious and immaculate accommodations met your expectations. Looking forward to welcoming you back on your next visit to Atlanta.

6/10 Okay

Laura

Traveled with family and small children
This hotel is very clean and pretty. However they gave us the wrong type of room upon checking. The woman at the front desk had little knowledge or little interest in helping offer suggestions for local pizza places. No one came to put a stop to the overflowing pool and teens running around like crazy in the workout room. They ran out of pillows, so we had no pillows for our two kids on the pull out couch (I had booked for 4 people and received 2 pillows). Then the ceiling started leaking a large amount over the shower. It was a bit much upon our first couple hours there. However the breakfast was good and the restaurant staff was lovely.
Stayed 2 nights in May 2024
Response from Customer Service on May 7, 2024
Laura, we appreciate your feedback regarding your recent stay. It's pleasing to note you found the property well-maintained and enjoyed the breakfast along with the engaging service from our restaurant colleagues. However, it's clear that there were some aspects of your visit that didn't meet expectations.We apologize for any misunderstanding regarding your room type at check-in as well as the lack of pillow availability. The situation you mentioned related to the pool and workout room areas is not the norm and we're addressing these matters to improve the overall guest experience. It's regrettable that an unexpected leak was an issue as well; we always aim to promptly tackle such rare occurrences.Your comments have been shared with our team to enhance our service and facilities. We're hopeful for a second chance to deliver a more seamless stay in the future.

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities
Amazing weekend there
Stayed 2 nights in May 2024
Response from Customer Service on May 6, 2024
Samuel, it's wonderful to hear that your weekend at Hilton Garden Inn Atlanta Perimeter Center was amazing. We're grateful for your feedback and we look forward to providing another exceptional experience for you in the future.

6/10 Okay

Cornell

Liked: Cleanliness, amenities, property conditions & facilities
Shower had hair in it upon arrival. HATE parking! That hill that you have to walk up is crazy!!
Stayed 1 night in Apr 2024
Response from Customer Service on May 3, 2024
Cornell, we regret to hear about your concerns related to cleanliness and parking. It's important that our guests have a comfortable stay, so your experience with the bathroom condition and the demanding walk uphill has been noted. Please know we'll take your feedback into consideration to better our guest experience.

10/10 Excellent

Ronald, Port Richey

Liked: Cleanliness, amenities, property conditions & facilities
The only complaint i have was that one of the towels had an orange stain on it. The manager needs to know about that.
Stayed 1 night in May 2024
Response from Customer Service on May 4, 2024
Ronald, we appreciate your positive review and feedback on your stay at Hilton Garden Inn Atlanta Perimeter Center. It's unfortunate to hear about the towel issue you encountered. We've noted your comment and rest assured, the relevant team members have been informed to ensure such mishaps do not recur in the future. Thank you for bringing this to our notice. We look forward with eagerness to hosting you again.

8/10 Good

Shelena

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love the front desk workers and the bar service, the breakfast attendant could be more friendly and not so pushy on giving them tips
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 30, 2024
Shelena, we're thrilled to hear that you appreciated the accommodating nature of our front desk colleagues and enjoyed the bar service at Hilton Garden Inn Atlanta Perimeter Center. We appreciate your suggestion about the breakfast service. Your feedback assists us in continually improving our guest experience. We look forward to welcoming you back in the future for an even better experience.

8/10 Good

Sal

Liked: Cleanliness
Stayed while visiting family and it was acceptable. Room could definitely need some updating but it was clean.
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 27, 2024
Sal, thank you for taking the time to share your thoughts. It's great to hear that our cleanliness standards met your expectations during your stay at Hilton Garden Inn Atlanta Perimeter Center. We also appreciate your feedback regarding room updates, and your insight is tremendously helpful as we strive towards continuous improvement. We hope to welcome you back in the future, potentially in a refreshed room.

10/10 Excellent

Termera

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 25, 2024
Termera, it's excellent to know you had a great experience with the Hilton Garden Inn Atlanta Perimeter Center. We sincerely appreciate your wonderful rating and hope to serve you again soon!

6/10 Okay

shahidah

Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 23, 2024
Shahidah, it seems you had a mixed experience at our hotel, Hilton Garden Inn Atlanta Perimeter Center. We appreciate you taking the time to rate your stay and welcome any additional feedback you may have to help us improve. We aim to make every guest's stay a pleasant one and would greatly appreciate the chance to better serve you in the future.

10/10 Excellent

Yvan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean, in a beautiful area.
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 21, 2024
Yvan, we appreciate your kind words regarding your stay at Hilton Garden Inn Atlanta Perimeter Center. It's wonderful to hear that you enjoyed the peaceful surroundings and cleanliness. We aim to provide an environment that feels welcoming and calm for our guests. We hope to see you again soon!

10/10 Excellent

Kimberly

I enjoyed the peaceful setting , no one bothered me and I was on the top floor where we see the high way it’s beautiful at night. Thank you
Stayed 2 nights in Apr 2024
Response from Bo Hagood - General Manager on Apr 15, 2024
Thank you for the wonderful feedback.

10/10 Excellent

Tiffany, Fenton

Liked: Cleanliness, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024
Response from Bo Hagood - General Manager on Apr 15, 2024
Thank you for providing your feedback. I am pleased to hear that you had an enjoyable stay.

8/10 Good

Danielle

Stayed 1 night in Apr 2024
Response from Customer Service on May 4, 2024
Danielle, thank you for choosing Hilton Garden Inn Atlanta Perimeter Center and for leaving a rating on Expedia. We trust that you had a satisfying experience and we look forward to welcoming you back in the near future.

8/10 Good

LaShell, Atlanta

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 14, 2024
Thank you for the 4/5 rating, LaShell!We are excited to see that you had an enjoyable experience at Hilton Garden Inn Atlanta Perimeter Center. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 Good

Christy

Stayed 2 nights in Apr 2024
Response from Customer Service on May 1, 2024
Thanks for the 4/5 rating, Christy!We're thrilled you enjoyed your time at Hilton Garden Inn Atlanta Perimeter Center so much! We look forward to sharing an even better experience with you soon.

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed there for spring break as they have an indoor pool. They only have 4 chairs inside and people had to sit on the ground while kids swam. Definitely need more chairs in area.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 9, 2024
Michelle, we're delighted to hear that you chose the Hilton Garden Inn Atlanta Perimeter Center for your spring break stay. We appreciate the feedback on the seating arrangements near our indoor pool. We assure you that we take guests' comfort into consideration and your suggestions are valuable. We look forward to welcoming you back in the future.

10/10 Excellent

Folasade

Liked: Cleanliness, amenities, property conditions & facilities
The staff I interacted with were friendly and helpful, with the exception of the man who was on duty at the front desk the evening of 6th of April 2024 at about 6pm. The breakfast is rich and filling. I only had dinner once but it was delicious. It is a quiet place and i was able to rest and refresh before returning home to work. In summary, I enjoyed my stay.
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 9, 2024
Folasade, it's wonderful to hear that you had a pleasant time at the Hilton Garden Inn Atlanta Perimeter Center. It's delightful that our team members were able to provide you with the friendly service you deserve, and your enjoyment of our filling breakfast and tasty dinner brings us joy. Should there be any opportunity for improvements, we appreciate these being flagged too. We look forward to your next stay where more restful and refreshing opportunities await.

6/10 Okay

Essence

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The indoor pool was freezing cold and on 2 separate occasions I had to call maintenance to let me in my room because my key wouldn’t work. On the second occasion was when they swapped out the battery that was in my door. The arms to get into the parking garage wouldn’t go up so we had to park in the parking lot next to the garage which felt a little sketchy being that it was 11 PM at night. Overall, this isn’t the worst experience I’ve had at a hotel, but I probably wouldn’t ever stay here again.
Response from Customer Service on Apr 8, 2024
Essence, we regret your stay wasn't fully up to your expectations. It's disheartening to learn about the issues you encountered with key access and parking garage entrance. Our goal is to ensure seamless experiences for our guests, and your feedback helps us identify areas needing improvement. We apologize for any inconvenience caused. It is unfortunate to hear that you might not consider staying with us again, but we hope that you will give us another chance to provide an improved, hassle-free stay in the future.

10/10 Excellent

Nicole

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Staff very nice.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 31, 2024
Nicole, it's excellent to hear about your enjoyable stay at Hilton Garden Inn Atlanta Perimeter Center. We're pleased that our team members' friendliness stood out to you during your visit. We hope to have the pleasure of serving you again.

10/10 Excellent

Ambima

Stayed 1 night in Mar 2024
Response from Bo Hagood - General Manager on Apr 15, 2024
Thank you for the rating.

2/10 Terrible

RAY

Stayed 4 nights in Mar 2024
Response from Bo Hagood - General Manager on Mar 26, 2024
We apologize that you did not enjoy your stay.

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice layout, good service
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Janet, your positive words about your stay at Hilton Garden Inn Atlanta Perimeter Center are highly appreciated. We're elated to hear that you enjoyed our well-organized spaces and top-notch service. Our team members work hard to provide a clean and comfortable setting for our guests. We thank you for choosing us for your Atlanta stay and look forward to seeing you again in the future.

8/10 Good

J.R.

Liked: Cleanliness, property conditions & facilities
There were some people just sitting in the hallway for hours. But when I told the manager he took care of it.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 26, 2024
We appreciate your feedback about your recent stay at Hilton Garden Inn Atlanta Perimeter Center. It's gratifying to learn that our management was able to swiftly address your concern about some guests in the hallway. Thanks for choosing us, we hope to serve you again in the future.

8/10 Good

Natalie

Traveled with group
Liked: Cleanliness, amenities
Good for price. Parking is inconvenient.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 20, 2024
Natalie, thank you for staying with us at Hilton Garden Inn Atlanta Perimeter Center. We're glad you found value in your stay. We appreciate your feedback regarding parking and we're constantly working towards improving guests' experiences. We hope to welcome you back soon.

10/10 Excellent

Claude

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 16, 2024
Claude, it's great to hear you enjoyed your stay at Hilton Garden Inn Atlanta Perimeter Center. We strive to provide our guests with a pleasing and comfortable stay. Looking forward to providing another excellent experience for you in the future. Safe travels!

10/10 Excellent

layaii

Liked: Cleanliness, property conditions & facilities
The restaurant & bartender was really delicious. Clean rooms, quiet.
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 10, 2024
Layaii, it's wonderful to hear that your stay at the Hilton Garden Inn Atlanta Perimeter Center was enjoyable! We're thrilled you were able to experience the delightful cuisine from our restaurant, appreciate the cleanliness of our rooms, and enjoy the tranquil atmosphere. Thank you for choosing us while visiting Atlanta, and we hope to welcome you back soon.

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, quiet, and great water pressure in the shower!
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 10, 2024
Andrea, we're thrilled to hear that you found comfort and tranquility during your stay at Hilton Garden Inn Atlanta Perimeter Center. It's wonderful to know that our amenities, such as the shower, enhanced your experience. We hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice and very clean hotel. Close to shopping and dining.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 9, 2024
Heather, thank you for sharing your positive experience at Hilton Garden Inn Atlanta Perimeter Center. We're glad you appreciated our pristine premises and convenient location near local shopping and dining spots. We hope to greet you again on your next visit to Atlanta.

10/10 Excellent

Jose Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and safe!!
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 8, 2024
Jose Luis, we're thrilled you appreciated the tranquility and safety during your stay at Hilton Garden Inn Atlanta Perimeter Center. We aim to provide a secure and peaceful environment for all our guests. Thank you for sharing your experience, and we look forward to having you back soon.

4/10 Poor

Ariel

Traveled with family and small children, Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were placed in a room without hot water and sink became clogged and staff did not offer to relocate us to a new room
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 6, 2024
Ariel, we apologize for the mishaps you experienced with the lack of hot water and sink issues during your stay. Our goal is to provide comfort to our valued guests and it seems that we fell short. Please know that our team members are typically swift in resolving these types of concerns, offering alternatives where necessary. We are truly sorry for any inconvenience this caused you and appreciate your feedback for improvement. We hope to host you again in the future, aiming to provide an experience that exceeds your expectations.

10/10 Excellent

Robyn

Traveled with group
Liked: Amenities, property conditions & facilities
Had an amazing time free parking the bar is so great great customer service and food affordable too.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 5, 2024
Robyn, it's heartening to hear that your stay at Hilton Garden Inn Atlanta Perimeter Center exceeded expectations. Our team appreciates your recognition of our outstanding service, convenient complimentary parking, and delightful bar. We're also glad that you found our dining options affordable. On your future visits, we're looking forward to creating more extraordinary experiences for you.

6/10 Okay

Jillian

Stayed 1 night in Mar 2024
Response from Customer Service on Mar 5, 2024
Jillian, it seems your recent stay was a modest one. We're always seeking to improve our guest experience and would greatly appreciate any feedback you could provide regarding your stay. We hope for an opportunity in the future to provide you with an improved stay.

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 5, 2024
Thank you for the fantastic rating, Shannon!We strive to make all of our guests feel welcome and relaxed during their time at Hilton Garden Inn Atlanta Perimeter Center! We can't wait to see you again soon.

10/10 Excellent

Candy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 29, 2024
Candy, thank you for your high praise of Hilton Garden Inn Atlanta Perimeter Center. We're thrilled to know you appreciated the cleanliness of our premises. We hope your visit to Atlanta was memorable and look forward to welcoming you back.

10/10 Excellent

Armin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 28, 2024
Thank you for the wonderful rating, Armin!It's fantastic you enjoyed your time at Hilton Garden Inn Atlanta Perimeter Center so much! We look forward to hosting you again soon for another amazing experience!

4/10 Poor

Trishan

Disliked: Cleanliness, property conditions & facilities
The lady at the front desk was very rude. No hello no good morning. She just told me straight up. Your room is not ready. You have to come back around 4 o’clock to check in. Please train your employee to have good behaviors.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 21, 2024
Trishan, we sincerely regret to hear of your initial encounter during check-in time. Hospitality is always our top priority, and we are sorry that you experience didn't align with our usual standards. Your feedback about the demeanor of our team member during your interaction is noted and will certainly be utilized to enhance our guests' experiences in the future. Your industry feedback is valuable in our commitment to continuous training and improvement.

8/10 Good

Susan

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 22, 2024
We appreciate you sharing this positive rating, Susan!The comfort of our guests is important to us so we can't wait to see you back again at Hilton Garden Inn Atlanta Perimeter Center. We want to share an even more enjoyable experience with you next time.

8/10 Good

Whitney

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 9, 2024
Whitney, thank you for choosing Hilton Garden Inn Atlanta Perimeter Center and for your four-star review. We're glad to hear that you had a pleasing stay with us. Looking forward to welcoming you back in the future.

8/10 Good

Carlos A.

Business traveler
Liked: Cleanliness, property conditions & facilities
Nice for an overnight business stay.
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 10, 2024
Carlos A., thank you for sharing your experience. At Hilton Garden Inn Atlanta Perimeter Center, we strive to provide a comfortable setting, especially for our business travelers. We are glad to learn that your stay was a pleasant one. Looking forward to welcoming you back during your next business trip.

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were very helplful and friendly
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 9, 2024
Dawn, we're pleased to hear that you found our team members at Hilton Garden Inn Atlanta Perimeter Center to be both helpful and cordial. We're dedicated to ensuring each guest has an enjoyable stay. We look forward to welcoming you back soon.

10/10 Excellent

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved every minute of it
Stayed 2 nights in Jan 2024
Response from Customer Service on Feb 8, 2024
Elizabeth, thank you for sharing your excellent experience at Hilton Garden Inn Atlanta Perimeter Center. We're thrilled that you enjoyed every moment of your stay. Our team members can't wait to provide another memorable visit.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 7, 2024
John, thank you for choosing Hilton Garden Inn Atlanta Perimeter Center. It's fantastic to hear you've had such a positive experience. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Latasha

Stayed 1 night in Feb 2024
Response from Customer Service on Feb 5, 2024
Thank you for taking the time to leave this wonderful rating, Latasha! We hope to see you again soon at Hilton Garden Inn Atlanta Perimeter Center so we can share yet another amazing experience!

10/10 Excellent

Bria

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 3, 2024
Bria, thank you for choosing Hilton Garden Inn Atlanta Perimeter Center. It's fantastic to know that your stay with us met your expectations and we look forward to your next visit!

10/10 Excellent

Alex

Stayed 2 nights in Jan 2024
Response from Customer Service on Feb 1, 2024
Alex, it's wonderful to learn that your stay at Hilton Garden Inn Atlanta Perimeter Center was excellent. We strive to make our guests' experiences memorable and your high rating reflects just that. We appreciate your feedback and can't wait to welcome you back for another wonderful visit.

10/10 Excellent

Leilani

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 30, 2024
Leilani, thank you for choosing the Hilton Garden Inn Atlanta Perimeter Center. We're delighted to know that your stay met your expectations. We are looking forward to the chance to welcoming you back in the future!

4/10 Poor

richard

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 26, 2024
We appreciate the feedback, Richard.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 Excellent

brooke

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 24, 2024
Brooke, thank you for leaving a perfect rating for Hilton Garden Inn Atlanta Perimeter Center. We're thrilled that your stay was impressive and hope to welcome you again soon for another excellent experience.