Lobby sitting area

Reviews of Motel 6 Atlanta, GA - Atlanta Airport

2 out of 5
Motel 6 Atlanta, GA - Atlanta Airport
1377 Virginia Ave, Atlanta, GA

Reviews

5.8
Rating 10 - Excellent. 235 out of 1003 reviews" "
Rating 8 - Good. 161 out of 1003 reviews" "
Rating 6 - Okay. 128 out of 1003 reviews" "
Rating 4 - Poor. 127 out of 1003 reviews" "
Rating 2 - Terrible. 352 out of 1003 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Natasha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s was okay thought it was way different from the reviews got there can’t swim hallways are hot tv had to be on 50 to hear it and had to pay for parking
Stayed 2 nights in May 2024
Response from Larence on May 20, 2024
We're glad you chose Motel 6 and we are working on a few improvements to make all other futures stays more enjoyable!

8/10 Good

Akinyele

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice for what me.
Stayed 1 night in May 2024
Response from Larence on May 20, 2024
Thank you for choosing Motel 6 and would love to see you again!

6/10 Okay

Daniel

Disliked: Amenities, property conditions & facilities
Took a shower with Luke Warm Water. No cups or ice bucket in the room
Stayed 1 night in May 2024
Response from Larence on May 13, 2024
I do apologize for the experience you had. I hope you reported these issues to the front desk so they could be fixed. Hopefully next time we may accommodate you better!

8/10 Good

Norma

Liked: Amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in May 2024
Response from Larence on May 11, 2024
We’re glad that you enjoyed your stay and hope to see you soon!

6/10 Okay

Monica, GAINESBORO

Traveled with partner
Disliked: Cleanliness
We stayed here the night before our 6am flight for just about 5 hours. Staff was friendly and helpful. The airport shuttle driver was friendly even at 4 am when we had to leave to catch our flight. I didn’t feel very safe outside of the hotel due to lots of sketchy lookin people walking around.
Stayed 1 night in Apr 2024
Response from Larence on May 6, 2024
I’m glad that for the most part you enjoyed your stay! The area is real busy because it’s so close to the airport and it’s quite a few hotels along Virginia Avenue but hopefully if you’re ever back in Atlanta you stay again!

10/10 Excellent

Keena

Stayed 1 night in Apr 2024
Response from Larence on May 21, 2024
Glad you enjoyed your stay! Hope to see you again!

10/10 Excellent

Latiyabecomingsombodydifferent, Columbia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
That everything was walking distance
Stayed 1 night in Apr 2024
Response from Larence on Apr 30, 2024
Hope you come again!

8/10 Good

Devin

Stayed 1 night in Apr 2024
Response from Larence on Apr 19, 2024
Thank you for staying with us and we hope to see you again!

2/10 Terrible

Sanquelia

Stayed 1 night in Apr 2024
Response from Larence on Apr 13, 2024
Sorry that your stay wasn't pleasant! Hopefully you come back and give us another chance!

10/10 Excellent

Robert

Stayed 1 night in Apr 2024
Response from Larence on Apr 30, 2024
Hope you enjoyed your stay! Thank you for choosing Motel 6!

6/10 Okay

Sukhvir

Stayed 1 night in Apr 2024
Response from Larence on Apr 27, 2024
Hope you choose to come again!

2/10 Terrible

jimeka

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff very rude
Stayed 1 night in Mar 2024
Response from Front desk on Apr 8, 2024
We apologize that we failed you. I apologize that we you felt the staff was rude. Please give us another opportunity to correct the issues.

2/10 Terrible

markita

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 1 night in Jan 2024
Response from Larence on Apr 4, 2024
We do apologize is you didn't have a great experience with us. We do hope that you come back and give us another chance!

4/10 Poor

Sharon

Traveled with family
Disliked: Amenities
The management was good!
Stayed 1 night in Mar 2024
Response from Motel 6 Front Desk on Mar 31, 2024
Thank you for your stay, we appreciate your business. We hope that we can accommodate you again in the future.

10/10 Excellent

April

Liked: Amenities, property conditions & facilities
👍
Stayed 3 nights in Mar 2024
Response from Front desk on Mar 26, 2024
Thank you so much.

4/10 Poor

Angelina

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Front desk on Mar 28, 2024
I apologize that you had negative guest experience. We apologize and would like for you to give us another opportunity.

2/10 Terrible

Christopher

Disliked: Staff & service
Made reservation through expedia. Showed up and was told there was no availability at 1230 after standing in line at the property for over an hour and a half. Hotel only had one employee working the front desk and they prioritized customers with Delta missed flight vouchers over customers with reservations.
Response from Front desk on Mar 28, 2024
We apologize for the miscommunication with your stay. We apologize that you felt the passengers that arrived first were prioritized.

2/10 Terrible

Dhaval

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation was canceled
Stayed 1 night in Mar 2024
Response from Front desk on Mar 28, 2024
We apologize that your reservation was cancelled after midnight. The GSR attempted reach you and could not. I hope you can give us the opportunity to serve you again,

2/10 Terrible

John

Traveled with group
Disliked: Amenities
Fire alarm beeped all night and the roof was dirty. Especially the bathroom and floors. I will never book through Expedia again nor make the mistake of staying at a motel 6 Thank
Stayed 1 night in Mar 2024
Response from Motel 6 Front Desk on Mar 25, 2024
Thank you for your review, we appreciate your business, Thank you for staying with us, we hope you will give us one more opportunity to serve you again. We apologize for the Fire Alarm.

8/10 Good

Devin

Stayed 1 night in Mar 2024
Response from Motel 6 Front Desk on Mar 25, 2024
Thank you for your stay.

2/10 Terrible

Luz Maria

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Motel 6 Front Desk on Mar 25, 2024
Thank you for staying with us, we hope you will give us one more opportunity to serve you again.

10/10 Excellent

April

Stayed 2 nights in Mar 2024
Response from Front desk on Apr 8, 2024
Thank you your stay and review. We appreciate your business.

10/10 Excellent

Chika

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stayed in that area but my stay was overall pretty good
Stayed 1 night in Mar 2024
Response from Motel 6 Front Desk on Mar 25, 2024
Thank your for your stay.

6/10 Okay

Andy

Stayed 1 night in Mar 2024
Response from Motel 6 Front Desk on Mar 25, 2024
Thank you for staying with us, we hope you will give us one more opportunity to serve you again.

6/10 Okay

Travon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Please upgrade you facility. I was given a room that had paint peeling off the wall! Water pressure in the shower was low and didn’t get hot. Throw those towels away and get some new ones. The have been used all they can be used. They feel and look like car wash rags. Hope this reaches the right people fast.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 20, 2024
Hi Travon, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 Terrible

Antoine

Stayed 11 nights in Feb 2024
Response from Motel 6 Front Desk on Mar 31, 2024
We apologize that your stay didn't meet expectations. We apologize that we were not made aware of any issues which didn't give us a chance to make things right.

4/10 Poor

Devin

Disliked: Cleanliness, property conditions & facilities
The smell was bad beggars in the hallway
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Devin,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Lopez

Stayed 1 night in Mar 2024
Response from Motel 6 Front Desk on Mar 25, 2024
Thank you for your stay,

2/10 Terrible

Madan

Disliked: Cleanliness
Room smelled cigarette even though we had a non-smoking room. The oder was pretty intense. Towels were dirty and very thin.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Madan,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

Keshia x

Stayed 2 nights in Feb 2024
Response from Motel 6 Front Desk on Mar 25, 2024
Thank you for staying with us, we hope you will give us one more opportunity to serve you again.

8/10 Good

Devin

Stayed 1 night in Feb 2024
Response from Motel 6 Front Desk on Mar 25, 2024
Thank you for your stay

2/10 Terrible

Brandon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was barely in any condition to sleep in; there were holes in the walls, insect poison powder around the restroom, rusted microwaves, mildew smells, hair braids under the bed, the list goes on. I’ve stayed in a ton of hotels and this one takes the cake (not in a good way though). Normally i love Motel 6 so this was just a sudden surprise to me given the state the rooms were in
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

Mervin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place smell like smoke
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Mervin, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Letourneau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
We had a no smoking room that smelled like years of smoking had been done in it (tar and Nicatine smell) and they just put a tag on the door saying no smoking room. The room didn't have a TP roller holder and no kleenex's the shower had a low volume shower head that worked but took forever to get the soap off. The balcony door could not be openned so if there was a fire you would have to brake the glass to get outside. At all hours of the night big Motorcycles could be heard down below the room. Next time I won't believe the ratings on the place and go to a better brand, Motel 6 has run it's course and should look at renivations and or replacement. As well as a fight that a customer had with the lady at checkout where he said he didn't have useable shower in the room and wanted his money back, she did give him 30 dollars back, I should have asked for something for the no smoking room that recked.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Letourneau,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 8, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Star

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk workers are very rude and unfriendly
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Star,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Nyia

A good stay
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Nyia,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was doggy friendly
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Kathleen,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Demario

Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 8, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi John,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nancy Y. on Feb 14, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Steven

Business traveler
Disliked: Staff & service
Room was good, but the first shift desk clerk was terrible. She told my mother that she was sick of transferring her calls to my room. I was in an emergency situation and then I had to deal with attitude on top of everything else.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Steven,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

6/10 Okay

Ashlee

It was a dece stay my last night there and a pop busted in the hotel and the alarm went off and firemen had to check on the building no one had to evacuate but that was a first for me to witness at an hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Everything
Stayed 5 nights in Jan 2024

4/10 Poor

Michael

Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The bed and bathroom was very clean
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Michael, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Stay
Moved to 2 rooms because the smoke alarm in the first room was chirping every 60 seconds. The smell of marijuana was strong in the lobby. The front desk clerks were not very welcoming.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi David,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Sanquelia

Disliked: Cleanliness
Stayed 2 nights in Jan 2024

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you have other options choose the other option
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Timothy,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled of smoke. No airport shuttle.
Stayed 1 night in Jan 2024