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Reviews of Resorts Casino Hotel Atlantic City

3.5 out of 5
Resorts Casino Hotel Atlantic City
1133 Boardwalk, Atlantic City, NJ

Reviews

8.0

Very Good

Rating 10 - Excellent. 1022 out of 2294 reviews" "
Rating 8 - Good. 602 out of 2294 reviews" "
Rating 6 - Okay. 331 out of 2294 reviews" "
Rating 4 - Poor. 188 out of 2294 reviews" "
Rating 2 - Terrible. 151 out of 2294 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tracey

Liked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cool
Stayed 1 night in May 2024

10/10 Excellent

Loubenson

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in May 2024

8/10 Good

Rashad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Alex

Liked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that it was interconnected to Hard Rock Cafe via a bridge. And was near to other locations.
Stayed 1 night in Apr 2024
Response from Resorts Hotel Management on May 7, 2024
Thank you for your review

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from TR on May 8, 2024
Thank you for yourfeedback

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in May 2024
Response from Resorts Hotel Management on May 7, 2024
Thank you for your review

10/10 Excellent

Maureen

Traveled with family
We enjoyed our stay and will definitely come back again. The staff was very attentive. The rooms were clean and comfortable.
Stayed 1 night in May 2024
Response from Resorts Casino Hotel. on May 6, 2024
Thank you for your review.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Resorts Hotel Management on May 7, 2024
Thank you for your review.

10/10 Excellent

Someena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from TR on May 2, 2024
Thank you for your feedback.

10/10 Excellent

barbara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from TR on May 2, 2024
Thank you for your feedback

8/10 Good

George

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay the staff were all friendly and helpful. We enjoyed the restaurants. The room except for the bathroom was to our liking. The bathroom was too small and outdated. The sink hardware was broken.
Stayed 2 nights in Apr 2024
Response from TR on May 2, 2024
Thank you for your feedback we value your opinion and will forward your comments to the necessary department.

6/10 Okay

Kathy

Nice hotel
Stayed 3 nights in Apr 2024
Response from TR on Apr 29, 2024
Thank you for your feedback and staying with us

8/10 Good

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like is to much fee , they charge
Stayed 3 nights in Apr 2024
Response from TR on Apr 29, 2024
Thank you for your feedback and staying with us.

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean, good places to eat, good location on the boardwalk
Stayed 1 night in Apr 2024
Response from TR on May 3, 2024
Thank you for your feedback and staying with us.

10/10 Excellent

Moses

Traveled with family and small children
Liked: Cleanliness, staff & service
Resort is a great choice
Stayed 1 night in Apr 2024
Response from TR on Apr 29, 2024
Thank you for staying with us and for your feedback!

6/10 Okay

Rewell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from TR on Apr 29, 2024
Thank you for your feedback!

10/10 Excellent

Bibi Shamila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great casino/hotel and it’s on the boardwalk. Lots of food options. Love it.
Stayed 1 night in Apr 2024
Response from TR on Apr 29, 2024
Thank you, we are glad you enjoyed your stay, and thank you for your feedback!

8/10 Good

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Hard Rock and a few other major hotels. Food options were good and hotel bars were nicevas well.
Stayed 2 nights in Apr 2024
Response from TR on Apr 29, 2024
Thank you for your feedback we are glad you enjoyed your stay!

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay! Everyone was amazing. Will be back in a couple months! Thank you for your kind service.
Stayed 2 nights in Apr 2024
Response from TR on Apr 29, 2024
We are glad you enjoyed your stay! Thank you for your feedback.

8/10 Good

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient a.d enjoyably
Stayed 1 night in Apr 2024
Response from TR on Apr 28, 2024
Thank you for your feedback and staying with us.

10/10 Excellent

Gregory

Food was good. Not a lot of people serving drinks at the slot macines.
Stayed 3 nights in Apr 2024
Response from Resorts Hotel Management on Apr 28, 2024
Thank you for your feedback, we will share your comments.

6/10 Okay

sarah, Bronx

Traveled with family
Liked: Staff & service
It was ok
Stayed 2 nights in Apr 2024
Response from Resorts Hotel Management on Apr 28, 2024
Thank you for your review.

10/10 Excellent

Chini

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Very dirty room..
Stayed 1 night in Apr 2024
Response from TR on Apr 27, 2024
We apologize for the inconvenience. Thank you for your feedback.

6/10 Okay

Tony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from TR on Apr 27, 2024
Thank you for your feedback and staying with us.

10/10 Excellent

Meredith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night here, but we will back again!
Stayed 1 night in Mar 2024
Response from TR on Apr 26, 2024
Thank you for your feedback and staying with us!

10/10 Excellent

Tanzil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from TR on Apr 27, 2024
thank you for your feedback, we hope you enjoyed your stay

8/10 Good

Marquette

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I must say I was very impressed by the cleanliness of this hotel. Every area of the hotel that we visited upon our stay was very clean and easily accessible by walking. The variety of food that was offered was just ok but where the hotel is located you can definitely access other restaurants from the hotel. The Resorts is connected to the Hard Rock Hotel so we dined there as well so as I stated you have many choices for food either in the hotel or directly next door. We were close to the Tanger Outlet and other local restaurants so I absolutely loved the convenience of it all. The only thing that I wish was better is if the hotel told you where everything is located throughly the hotel and maybe what is nearby upon check in. I’ve stayed at many hotels and they usually give a map of the hotel and the area so you know the options you have in and outside of the hotel. Overall it was a great stay and I would definitely stay at the Resorts again.
Stayed 4 nights in Apr 2024
Response from TR on Apr 26, 2024
Thank you for your feedback and we value your opinion. Thank you for staying with us and we hope to see you in the near future!

2/10 Terrible

Marina, Bethlehem

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from TR on Apr 26, 2024
Thank you for your feedback and we apologize for any inconveniences during your stay!

4/10 Poor

Alison

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid $530 for one night at a hotel that isn't worth the $70 they normally charge per night. The hotel next door was sold out and since we were seeing a concert there, we figured how bad could it be for one night? Well let me tell you... To start, we checked in around 4:30. There was a dirty glass on the floor outside of the room. Multiple people from housekeeping were in the hallway and had to walk by it. It was still there when we checked out the next day am. The bathroom had an overpowering smell of bleach like someone poured it in the shower and didn't rinse it. There was a light on when we walked in. There was literally no switch for it, so we ended up having to unplug it to turn it off. There is only an outlet on one side of the bed so only one person could charge their phone. The bed felt like we were sleeping on actual plywood. The closet was so weirdly shaped that you could not have actually used it to hang up clothes if you had the unfortunate experience of booking multiple days. The door was on side and then you have to press against the wall and walk sideways to hang up the clothes. I have never seen anything like it. There were signs everywhere celebrating the 45th anniversary of the hotel and I don't think they have remodeled since it was built. It is dated, the wallpaper in the hallways is peeling. The front of the hotel on the boardwalk has been badly damaged by fire and it doesn't look like any work is being done to repair it.
Stayed 1 night in Apr 2024
Response from TR on Apr 25, 2024
Thank you for your feedback and we are so very sorry for your experience you had with us during your stay. We will direct your concerns to the appropriate departments to look into these issues and concerns. Unfortunately, yes the structure on the boardwalk was damaged due to the fire and the city of Atlantic city is working on rectifying this issue. Thank you for your feedback.

8/10 Good

Channel

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from TR on Apr 25, 2024
Thank you for your feedback and staying with us.

10/10 Excellent

Naquan

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay and enjoyed the visit.
Stayed 2 nights in Mar 2024
Response from TR on Apr 22, 2024
Thank you for your feedback, we are glad you enjoyed your stay with us.

10/10 Excellent

Erin

Stay was great! Staff as very nice and accommodating. Beds were comfy and room was clean. The bathroom situation is a little odd. There is a pedestal sink and no where to put your toiletries and do your make up.
Stayed 2 nights in Apr 2024
Response from TR on Apr 22, 2024
Thank you for your feedback and staying with us.

4/10 Poor

Nicole

Disliked: Staff & service, property conditions & facilities
Make sure to check your room. We thought they were doing us a favor with an early check-in, but when we got to the room it wasn't what we reserved. We had to drag all of our things back downstairs to the lobby. When i told them we booked a king and not a queen , they made us wait an hour past check-in because the room wasn't cleaned yet.. We vitj also got sick from food we ate at the convenience take out. I wouldn't stay again. The slits weren't good machines either.
Stayed 1 night in Apr 2024
Response from TR on Apr 22, 2024
We sincerely apologize for the inconvenience and experience you had with us during your stay. We thank you for your feedback.

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!!!
Stayed 1 night in Apr 2024
Response from TR on Apr 21, 2024
Thank you for your feedback and staying with us.

10/10 Excellent

Sarahenid

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
definitely enjoyed myself with my husband
Stayed 1 night in Apr 2024
Response from TR on Apr 21, 2024
Thank you for your feedback and staying with us.

10/10 Excellent

Maurice

Awesome
Stayed 1 night in Apr 2024
Response from TR on Apr 21, 2024
Thank you for your feedback and staying with us.

10/10 Excellent

Imtiaz

Stayed 2 nights in Apr 2024

10/10 Excellent

Tiffany

Traveled with family
I had so much
Stayed 1 night in Apr 2024
Response from TR on Apr 19, 2024
Thank you for your feedback!

10/10 Excellent

ALEX

Stayed 1 night in Apr 2024
Response from Resorts Hotel Management on May 8, 2024
Thank you for your review.

6/10 Okay

Krystal, Collingswood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and accommodations were wonderful, but we had to wait almost two hours after check in to get into our room. We were told housekeeping was still cleaning. We had a show to go to and didn't have time to get ready.
Stayed 1 night in Mar 2024
Response from TR on Apr 18, 2024
Thank you for your feedback and staying with us. We apologize for the inconvenience that occurred during your check in.

2/10 Terrible

brianna

Disliked: Cleanliness, property conditions & facilities
Dirty and old. Don’t go.
Stayed 1 night in Apr 2024
Response from TR on Apr 18, 2024
Thank you for your feedback, We apologize for your experience with us.

8/10 Good

Melissa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel rooms needs remodeling
Stayed 2 nights in Mar 2024
Response from TR on Apr 18, 2024
Thank you for your feedback. We will take your feedback and comments into consideration.

8/10 Good

Kya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from TR on Apr 18, 2024
Thank you for your feedback and staying with us .We hope to see you soon!

10/10 Excellent

jaombay, bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was accommodable and the hotel was clean and friendly
Stayed 2 nights in Apr 2024
Response from TR on Apr 15, 2024
Thank you for staying with us and we are glad you enjoyed your stay!

4/10 Poor

Amy

Traveled with partner
Liked: Staff & service
The wallls in the rooms are super thin we could hear the people next to us tv all night long and could hear their conversations as well.
Stayed 1 night in Apr 2024
Response from TR on Apr 14, 2024
We sincerely apologize for the inconvenience caused to you during your stay and we value your feedback.

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about casino resorts would come back again
Stayed 4 nights in Apr 2024
Response from TR on Apr 14, 2024
Thank you for your feedback and staying with us.

6/10 Okay

katie, COLLEGE POINT

Traveled with group
Disliked: Staff & service
The check in counter service attitude so bad
Stayed 1 night in Apr 2024
Response from TR on Apr 14, 2024
Thank you for your feedback. We apologize for your experience.

10/10 Excellent

Taneka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool hours for kids
Stayed 4 nights in Apr 2024
Response from Resorts Hotel Management on Apr 13, 2024
Thank you for your review.