Premier Room, Poolside | Balcony
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Reviews of South Congress Hotel

4 out of 5
South Congress Hotel
1603 South Congress Avenue, Austin, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 360 out of 517 reviews" "
Rating 8 - Good. 93 out of 517 reviews" "
Rating 6 - Okay. 35 out of 517 reviews" "
Rating 4 - Poor. 21 out of 517 reviews" "
Rating 2 - Terrible. 8 out of 517 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful property in a prime location on South Congress. We have been here many times, and will keep coming back!
Stayed 5 nights in Apr 2024
Response from South Congress Hotel- Frannie on Apr 25, 2024
Thank you!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from South Congress Hotel- Frannie on Apr 25, 2024
Thank you for the perfect score. Come back and see us!

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property intermeshes with the neighborhood and its vibe seamlessly. Not fussy but comfortable and plenty of good quality amenities to check out.
Stayed 3 nights in Apr 2024
Response from South Congress Hotel- Frannie on Apr 12, 2024
Thank you for your feedback and for choosing South Congress Hotel for your stay.

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing- Simone, Taylor, Marni Jo, Pedro, Carson, Alex, Frieda, and Sam. All were very friendly, professional, courteous, kind, informative, approachable, and knowledgeable. The hotel is in walking distance of so many restaurants and cultural sites. The pool is beautiful. The bars are very popular! Thank you for making our stay during the eclipse fantastic I am so grateful for the use of the electric bicycles. Thank you for providing them with helmets.
Stayed 5 nights in Apr 2024
Response from South Congress Hotel- Frannie on Apr 10, 2024
Thank you so much for the perfect score. We truly appreciate your feedback. We will share your comments with the team. Please come back and see us......

8/10 Good

Michael

Liked: Property conditions & facilities
Great bartender
Stayed 1 night in Feb 2024
Response from South Congress Hotel on Apr 4, 2024
Thank you for your feedback. Please comeback and visit......

10/10 Excellent

Kimberly Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from South Congress Hotel- Frannie on Mar 26, 2024
Thank you for the perfect score Ms. Strassell! Come back and see us...

10/10 Excellent

Wanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, great staff
Stayed 3 nights in Mar 2024
Response from South Congress Hotel- Frannie on Mar 21, 2024
Thank you for the perfect score! We appreciate you.... please come back and see us.

10/10 Excellent

Carrell

Stayed 3 nights in Feb 2024
Response from South Congress Hotel- Frannie on Mar 21, 2024
Thank you for the perfect score! We appreciate you.... please come back and see us.

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Wedding being held past 10 pm Window in shower facing directly to bed Square toilet and seat No grab bars in shower with slippery tile floor
Stayed 8 nights in Feb 2024
Response from South Congress Hotel on Feb 27, 2024
Good day Mr. Greeley,Thank you for choosing South Congress Hotel for your stay. Your feedback is important to us and will be shared with our team. Come back and see us,

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from South Congress Hotel- Frannie on Mar 21, 2024
Thank you for choosing South Congress Hotel for your stay. So come back and see us.....

8/10 Good

Terry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. Room 222 had a noisy air conditioner (hummed like an old refrigerator) and the single story ballroom next door was too noisy after 10:00 to drown out.
Stayed 2 nights in Feb 2024
Response from South Congress Hotel on Feb 7, 2024
Thank you for staying with us and for your candid review. We do hope you come stay with us again.Best regards,

10/10 Excellent

Abraham, Laredo

Stayed 2 nights in Jan 2024
Response from South Congress Hotel- Frannie on Mar 21, 2024
Thank you for the perfect score! We appreciate you.... please come back and see us.

4/10 Poor

Deepak

Liked: Cleanliness, staff & service
Several things added to my not enjoying my stay: one light (entry) didn't work, making it hard to read the thermostat although it didn't work so ... There is no way to leave any light on at night due to the design of the room - it seems silly.
Stayed 1 night in Jan 2024
Response from South Congress Hotel- Frannie on Jan 31, 2024
Hello Mr. Gupta,We are sincerely sorry to hear that we did not meet your expectations. It is our duty to provide you with a comfortable and fantastic stay. We are committed to finding ways to create a better experience for our guests. The rooms are pretty sassy not like most hotels but a call to the front desk is definitely the way to go. We have extra lamps we can always place in the rooms or even a room move to a different room type is alway accommodating. It looks like you did receive a complimentary upgrade during your stay. We do hope the space was enjoyable. Please do come back and stay with us we will make up for this recant stay.Best RegardsReservation Department

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk, espcially Louis, was all so helpful! Room was amazing@
Stayed 3 nights in Jan 2024
Response from South Congress Hotel- Frannie on Jan 30, 2024
Hello and thank you for choosing South Congress Hotel for your stay. We will share your feedback with our team and I agree with you our front desk team is amazing especially Louis! Please come back and see us in the near future.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality rooms and staff in a great part of town
Stayed 1 night in Jan 2024
Response from South Congress Hotel- Frannie on Jan 30, 2024
Thank you for choosing South Congress Hotel and for the perfect score! Please come back and see us.....Best Regards from the team to you!

10/10 Excellent

Martin, New Smyrna Beach

Stayed 3 nights in Dec 2023
Response from South Congress Hotel- Frannie on Mar 21, 2024
Thank you for the perfect score! We appreciate you.... please come back and see us.

8/10 Good

Sylvia

Stayed 2 nights in Jan 2024
Response from South Congress Hotel- Frannie on Jan 20, 2024
Hello Ms. Sylvia,Thank you for choosing South Congress Hotel for your stay. Do come back and see us!

6/10 Okay

Rich

Stayed 2 nights in Jan 2024
Response from South Congress Hotel- Frannie on Jan 18, 2024
Thank you for staying with us Mr. Frow,We noticed you have scored us a 3 out of 5. We would love some feedback in reference to the score and hope you give us an opportunity to make things up to you. Come back and see us!

8/10 Good

Kara

Traveled with partner
Liked: Cleanliness, staff & service
South Congress Hotel was an average hotel. The location is perfect for those wanting to walk around the shops on South Congress. The staff is very friendly. The parking is tricky so we just paid for Valet. Their walls were thin so we did hear a lot of noise. One night it was very difficult to sleep because it sounded like people were working on the pipes as it was very cold there at the time. Very dim lighting inside the rooms. It is also a dog friendly hotel so you might hear some dogs barking.
Stayed 2 nights in Jan 2024
Response from South Congress Hotel- Frannie on Jan 16, 2024
Thank you for your candid feedback Kara. We thank you for choosing South Congress hotel for your stay and will be sharing your feedback with the team. We hope to see you again in the future.

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from South Congress Hotel- Frannie on Jan 16, 2024
Hello Shaina,Thank you for the perfect score. Come back and see us!

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must in Austin
Great hotel!! Great location
Stayed 1 night in Dec 2023
Response from South Congress Hotel- Frannie on Jan 5, 2024
Thank you for choosing South Congress Hotel for your stay! Comeback and see us......Best regards,

4/10 Poor

Gvantsa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from South Congress Hotel- Frannie on Jan 16, 2024
Hello Gvantsa, Thank you for staying with us. We noticed you scored us a 2 out of 5 and if you care to share some feedback we will appreciate it. We do take our guests feedback into consideration and share it with the entire team. Hope to see you again in the future.

10/10 Excellent

cedric

Stayed 1 night in Dec 2023
Response from South Congress Hotel- Frannie on Dec 14, 2023
Thank you for the perfect score..... we hope to see you in the future Mr. Burkhalter.Happy Holidays!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from South Congress Hotel- Frannie on Dec 9, 2023
Thank you Ms. Mannon for such a wonderful score and for your loyalty! It was great hosting you and do come back and see us....Always welcome

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Stayed 1 night in Nov 2023
Response from South Congress Hotel- Frannie on Nov 30, 2023
Good day Ms. Bozalis, Thank you for your loyalty and the perfect score. We love hosting you and we are looking forward to your next stay.Happy Holidays!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from South Congress Hotel- Frannie on Jan 4, 2024
Thank you Ms. Mangiardi for the fantastic and perfect score and for choosing South Congress Hotel for your stay. Do come back and see us and may 2024. be your very best year ever!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very modern in terms of design, in a great area of town. My only thing was (and this might just be Austin in general) that I had to get Uber eats to have any food options after arriving later in the evening. But they were incredibly accommodating with my many requests and I enjoyed my stay.
Stayed 2 nights in Nov 2023
Response from South Congress Hotel- Frannie on Nov 21, 2023
Thank you for the wonderful score!Please come back and see us.....

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Vibe
Hotel location is an excellent location for dining or hearing live music. Decor was upscale modern. Room was spacious and bathroom perfect. Room was a bit pricey, but most hotels in the area are expensive.
Stayed 1 night in Nov 2023
Response from South Congress Hotel- Frannie on Nov 21, 2023
Thank you for the wonderful score!Please come back and see us.....

10/10 Excellent

Shy

Stayed 1 night in Nov 2023
Response from South Congress Hotel- Frannie on Nov 7, 2023
Thank you Thank you Thank you for the perfect score!Come back and see us......

2/10 Terrible

Grant

Stayed 1 night in Oct 2023
Response from South Congress Hotel- Frannie on Dec 1, 2023
Thank you so much for staying Mr. Perdue. Please feel free to share the reason for your score. We welcome any feedback that can better assist us.

10/10 Excellent

Lotta

Stayed 3 nights in Oct 2023
Response from South Congress Hotel- Frannie on Nov 21, 2023
Thank you for the wonderful score!Please come back and see us.....

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience!
Stayed 1 night in Oct 2023
Response from South Congress Hotel- Frannie on Nov 2, 2023
Thank you for the amazing review! We appreciate you as always.Come back and see us....

10/10 Excellent

Shahdeen Shams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retro with modern amenities. Very unique property and would highly recommend. Thanks
Stayed 1 night in Oct 2023
Response from South Congress Hotel- Frannie on Oct 24, 2023
Thank you so much for choosing South Congress Hotel for your stay......we appreciate the wonderful feedback and score. Please come back and see us!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels in the world
Stayed 4 nights in Oct 2023
Response from South Congress Hotel- Frannie on Oct 17, 2023
Thank you for choosing South Congress Hotel for your stay. We are so grateful for such a perfect score. Please come back and see us!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here during ACL weekend and we're so happy we did! The staff was so friendly and the hotel was stunning. The space exceed our expectations.
Stayed 4 nights in Oct 2023
Response from South Congress Hotel- Frannie on Oct 10, 2023
Thank you so much for choosing South Congress Hotel for your stay.......We appreciate your feedback. Come back and see us!

10/10 Excellent

Darry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Very nice large room. Nice hotel
Stayed 1 night in Oct 2023
Response from South Congress Hotel- Frannie on Oct 6, 2023
Hello Mr. Johnson,We are so happy you liked your upgrade. We appreciate your feedback. Please come back and see us!

10/10 Excellent

helene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Sep 2023
Response from South Congress Hotel- Frannie on Oct 3, 2023
Thank you for the wonderful score and comment. Please do come back and see us........ always welcome

10/10 Excellent

nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from South Congress Hotel- Frannie on Sep 1, 2023
Thank you so much for the perfect score! Please come back and see us... we appreciate you...

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute boutique hotel. Great location. Walk to restaurants and shops. Friendly and helpful staff. 15 minutes from the airport.
Stayed 3 nights in Aug 2023
Response from South Congress Hotel- Frannie on Aug 16, 2023
Good day Ms. Sandra Marx,Thank you for choosing South Congress Hotel for your stay. We appreciate the wonderful score you have given us and hope you come back and see us again in the future. Always welcome!

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from South Congress Hotel on Aug 8, 2023
Thank you for choosing South Congress Hotel for your stay Mr. Stamschror. Come back and see us!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from South Congress Hotel- Frannie on Sep 1, 2023
Thank you so much for the perfect score! Please come back and see us... we appreciate you...

10/10 Excellent

Michelle

Stayed 3 nights in Aug 2023
Response from South Congress Hotel- Frannie on Sep 1, 2023
Thank you so much for the perfect score! Please come back and see us... we appreciate you...

10/10 Excellent

Brian, Manhasset

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Austin. The staff is super and goes out of their way to help out.
Stayed 4 nights in Jul 2023
Response from South Congress Hotel- Frannie on Aug 2, 2023
Thank you Thank you Thank you Mr. Dunning for the wonderful score! Your feedback is very much appreciated. Please do come back and see us..... once again we thank you for choosing South Congress Hotel for your stay.....

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! My only concern was that the blinds were not able to close all the way and light came in. Also, since our room was on the street side, noise came very early too. Lucky I am an early bird.
Stayed 1 night in Jul 2023
Response from South Congress Hotel- Frannie on Aug 1, 2023
Hello Ms. Guajardo, Thank you so much for staying. In doing the research it looks like you have reserved one of our Heights room with the view of the neighborhood behind the hotel but did receive a complimentary upgrade to our Poolside Suite that over looks the pool. We apologize for any noise you might have experienced but do come back and see us. We will definitely make sure you get the quietest room. We appreciate you.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Check in was easy. Room and grounds were nice and clean. A few Insects were found in the room. Would recommend spraying.
Stayed 1 night in Jul 2023
Response from South Congress Hotel- Frannie on Aug 1, 2023
Thank you for your feedback, we appreciate you. We will definitely look into this since it is the first time we have ever received a concern that has to do with insects.... Come back and see us!

10/10 Excellent

John

Stayed 3 nights in Jul 2023
Response from South Congress Hotel- Frannie on Jul 25, 2023
Thank you John for such a wonderful score! Come back and see us........ most of all thank you for choosing South Congress Hotel

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great. Everyone employed there was very friendly and helpful.
Stayed 1 night in Jul 2023
Response from South Congress Hotel- Frannie on Jul 22, 2023
Thank you Ms. Mannon for choosing South CongressHotel for your stay and giving us such a wonderful score. We are grateful for your feedback back it's very important to us. Please cone back and see us!

10/10 Excellent

Iliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved our room. Would definitely stay again
Stayed 1 night in Jul 2023
Response from South Congress Hotel on Jul 18, 2023
Thank you for scoring us so nicely. We appreciate you.... Come back and see us!Best Regards,Reservation Agent - Frannie

8/10 Good

Irene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from South Congress Hotel- Frannie on Jul 11, 2023
Thank you Ms. Irene for choosing South Congress Hotel for your stay.We hope you come see us again in the near future...

10/10 Excellent

Sarah, Oklahoma city

Stayed 2 nights in Jun 2023
Response from South Congress Hotel- Frannie on Jul 25, 2023
Thank you for choosing South Congress Hotel for your stay. Come back and see us!